Need another elevator. Had to take turns making the move longer than planned.
Josephine C | Overall ExperienceSelf Storage Units in Albuquerque, NM, 87110
U-Haul Moving & Storage at San Mateo and Montgomery
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe staff was very professional and compassionate, especially the manager A very nice gentleman went out of his way to make sure everything went smoothly with my storage very knowledgeable, kind, and efficient. I will definitely be back when I need storage again. People like him make your business profitable to be honest I think that young man needs a raise because people these days can be a little unfriendly, but not him and not the young girls in there either they were very very nice to me and it makes a difference because you never know what people are going through and when people are kind to you, it changes your perspective !!!! a great big thank you to U-Haul and it’s awesome employees at the San Mateo location. Kudos to all of you. You made my life a ton easier thanks a lot. Have a beautiful blessed day.!!!
Marcia M | Overall ExperienceEveryone was great…thank you!
devra a | Overall ExperienceBueno
irwen g | Overall ExperienceThis Muv that I needed U-Haul was a nightmare. U-Haul was the only good part about the Muv other than the new house. Thank you so much for everything and being flexible with me. Thank you for the trial storage month. I may need you again soon to store some things but in a smaller unit, I wouldn’t use any other company I give you an A+ plus.
Daniel F | Overall ExperienceStaff is very helpful and great here. The prices are way too high compared to Arizona. I think it should be a standard cost across the states. That’s my only gripe.
ALFRED C | Overall ExperienceExcelent personel, very helpful and hands-on to there job, place are very good/clean and accessible, 101% recommended for future customer..
Jerry D | First ImpressionsThey were a great help !
KATHIE G | First ImpressionsStaff was very professional and helpful.
Mauno b | First Impressionssuper easy and love the elevator and dolly’s
Sylvia N | Online Move InThe staff is always very accommodating and helpful. They go out of their way. The female person who helped me was Super!
Jeff D | Overall ExperienceI was late for the November payment 8 days. We told them we were removing our items. However I was charged for the whole month of November instead of prorated for the 8 days. I should be refunded my money minus the late fee
Rosa P | Overall ExperienceStaff was rude and not helpful. I went over my miles and the guy called and was yelling and arguing with me. I know I went over and was more than willing to pay but he was over the top rude about it started off with attitude when calling me. The location is terrible so hard to pull a truck and trailer there to unload. They offer no assistance with loading or unloading your vehicle. I won’t go back or recommend this location
BRANDY C | First ImpressionsGreat experience from start to finish. Staff and Owners are friendly professionals. I rented a Cimate Controlled 5x10x6 Split Level unit.2nd floor with one flight of stairs. Competitive prices. Secure storage units. We were treated like VIP.
MARK C | Overall ExperienceWhen I canceled my reservation, they still charged my account! When I went for assistance they kept giving me the runaround.
Monique H | Overall ExperienceCancelled
Martha V | Overall Experience