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Kevin S | First ImpressionsSelf Storage Units in Cedar Falls, IA, 50613
U-Haul Storage of Cedar Falls
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I had lost my key to my storage unit with a U-Haul provided lock. When I reached out to U-Haul about how to access the unit I was told they would cut the lock for me. I was then passed around to 10 different people each unreachable to cut the lock. After 2 days of a wild goose chase I was finally directed to an office where someone would help me. I then arrived at the office and waited for 30 minutes and then was finally informed that U-Haul does not cut locks and legally cannot after being told by many individuals that they would.
Jackson G | Overall ExperienceI wouldn't mind keeping the storage, but the prices rose and i couldn't pay for it. If it wasn't soooo expensive, then i wouldn't have a problem staying. I'm going through a hard time with money and i couldn't afford it since the prices are going up. I wish it was less expensive.
Eric C | Overall ExperienceSo grateful for this facility and should I, or any friends/family members need a storage unit in the future, I will highly recommend you. Thank you so much!
Sarah W | Overall ExperienceSomeone with uhaul let people in my unit and they stole my things won't use uhaul ever for anything again.
Maxwell B | Overall ExperienceI submitted my move out request on June 12th and was told that within 48 hours it would be approved. It took them 11 days and now they are telling me I owe another month of rent even though I only used the storage unit for less than the one month I had it. I will not be paying for a service I wasn’t using especially when I gave a weeks notice that I was moved out of the unit.
Rylee B | Overall ExperienceThere very good too me
mike m | First ImpressionsHowever, the 2 employees we’re complaining about another customer until I told them it was very unprofessional.
christie c | First ImpressionsThe manager was just amazing! So kind and make my moving out journey a lot easier. The manager was willing to help me find a storage unit and I will be definitely using their services again!!
Gabriella H | First ImpressionsRichard was very friendly and helpful during our check in process.
Carla J | First ImpressionsI will recommend them to any and everyone I love how they work with you even with hard times
Victoria N | Overall ExperienceGreat service Thank you
WALTER P | First Impressions