Duluth MN has the worst service. I would never use them again or recommend them. Horrible Horrible service. I was screwed over
DEBORAH P | First ImpressionsSelf Storage Units in Hermantown, MN, 55811
U-Haul Moving & Storage of Duluth
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Storage Customer Reviews
- 3.5 Average Customer Rating
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I don’t like that there’s no fence around the entire property.
WENDY R | Online Move InOur unit was wet and full of mouse pee and poop. Staff was very kind and helped guide us in the next steps on claiming items damaged.
Kendra B | Overall ExperienceNo hassle, that's what I like.
mark d | First ImpressionsHad some trouble with the latch on the door which was rusted and trouble latching it
STEPHEN A | First ImpressionsOverall everything was great. The o ly thing i was disappointed in was that you do not pro rate early move out of a unit. Which means you double dip. If I paid for the whole month but did not need it for the whole month I get nothing back. That is just strange. So you can than turn around and rent it out again and get more money on top of what I paid. That I believe is again the law. I will be checking into such thing with the BBB.
Tracy K | Overall ExperienceSeemed a bit understaffed
ROLAND K | First ImpressionsThe staff members were really helpful. Richi was great. Thank you for this experience of keeping my belongings.
Mamadou B | Overall ExperienceOverall great experience
Steven B | First ImpressionsThe staff member who assigned my storage unit was very friendly, helpful and kind. The actual unit was up a steep, wooden staircase that didn't have anti-slip treads. I fell down the staircase and injured myself. There is no elevator to the second story, so the stairs are the only way up or down. Unless you are storing a bunch of light items, the second story is nearly impossible to use. I would not recommend.
REBECCA S | First ImpressionsThank you
MATTHEW S | First ImpressionsLock was hard to close, otherwise very nice!
Peter H | Online Move InQuick and easy. The unit is smaller then I hoped for. Do to my disability I can't do stairs. The larger rooms are on the 2nd floor as was told to me. So far very happy with my experience with U-hall! Terrie
Terrie C | First Impressions