The pick up process and location was unclear and the workers were very rude for no reason. The sign showing which number to call was not obvious, and when I did call, it took several tries to get through to somebody who was inattentive. I would not recommend this location.
Bradley P
Auburn Kwik Serv
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Citrus Heights, CA 95610
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Kwik Serv employee was not too helpful. I had to call a number to get the reservation going but the person on text was great and efficient.
Rony CBack of truck was dirty. The individual that ran the company was never present only able to speak to him thru text or call. The uhaul company was ran out of a Kwik Mart. The individuals that gave me the keys were not informative in any way only directed me to call a number posted in gas station.
Tyler LPoor customer service. Owner was not at business. Was told by employee to call a cell number he provided. Was met outside. Briefly went over rental contact. Handed key and told to go find truck myself. Have always had employees walk around vehicles with me and checked condition before leaving. They did not. Had ordered an appliance dolly which they did not have. When I dropped off owner was not there. Handed key to employee. This location is at a quick stop gas station and mini mart. Was very disappointed with the customer service I received. Do not recomend.
Theresa SI was charged an extra fee and they claimed I returned the truck with less gas than when I received it, which was a lie. I even had picture to prove it. Truck was dirty.
Timothy W