Keep the equipment clean .also check it before renting it
Patricia T
Phillips Building Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Picayune, MS 39466
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Customer Reviews
- 3.5 Average Customer Rating
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They can improve in inventory and attendant help. They did a great job at ensuring that we had the necessary items needed to get on the road.
Victor MThey told me I ordered 48 blankets and when I said "no I didn't" they didn't want to even try and fix it. Then, when I went out to get my equipment, they didn't even have but 20 blankets and I didn't want those but the guy told me "oh well, it's on the order". And they still charged me for 48. Not that that matters as I didn't use any of them cuz I DIDN'T NEED THEM. I gave them back unused at the drop off. Which was also where I figured out that they messed up some other things too. I'll be calling U-Haul shortly to see if they want to make things right.
Joshua ZThis uhual didn’t even have working AC i tried to contact the location whom said they couldn’t help me and to call the 1800 uhual and they transferred me around and i spoke with a manager that said … well what do you want me to do about it?? Well maybe a credit back would be nice. This has been a poor experience.
Dustyn FThere was not a full tank of gas when we rented the truck. However, we returned it with a full tank. $25 for a cleaning fee is high. We left the truck the way we found it, clean. There were several additional fees that; with filling the tank of gas cost us over $170 for a $50 truck.
Suzette S