Damage Coverage Programs

U-Haul offers the most affordable self storage insurance available.

storage rooms

Safestor® – Self Storage Insurance

Safestor provides the broadest coverage and lowest premiums so you can have peace of mind knowing that your goods will be replaced should there be an unfortunate occurrence while they are in storage.

Purchasing protection is optional. However, you are required to maintain insurance covering your goods for as long as they are in storage at a U-Haul facility.

Find storage locations that offer Safestor – Self storage insurance

Benefits for You, the Customer.

We offer low-cost coverage packages designed specifically for your goods while stored in a U-Haul facility. We also provide a convenient pay with your rent program, so there is no additional forms to fill out or to mail.

If your goods are worth storing, they are worth protecting. While U-Haul takes precautions to provide a clean, dry and secure environment to store your property, we are not responsible for damage. Please don't assume that you are covered and be sure to check with your insurance carrier in regards to coverage.

Safestor Covers Loss or Damage Caused by:

  • Fire
  • Smoke
  • Lightning
  • Hurricane
  • Tornado
  • Wind
  • Burglary - Must be visible signs of forced entry and a police report must be filed.
  • Hail
  • Earthquake
  • Building collapse
  • Explosion
  • Vandalism
  • Leaking water
  • Vermin

Items Not Covered by Safestor:

  • Jewelry
  • Financial records
  • Currency
  • Deeds & documents
  • Works of art
  • Antiques
  • Securities
  • Stamps
  • Watches
  • Precious stones
  • Furs
  • Garments trimmed w/ fur
  • Motorized vehicles (licensed or not, such as motor scooters, ATVs, motorcycles, and/or lawnmowers)
  • No coverage for loss caused by or resulting from war, flood (or surface water), or climatic conditions like rust or mildew


For Safestor and Safestor mobile; all exclusions are explained in the Certificate of Coverage details.

Your Safestor policy may include conditions that are required by the laws of your state. If you purchase Safestor, self storage insurance, please review the full policy, including endorsements for a full description of your coverage. A copy of the Safestor policy and/or endorsements affecting your state are available upon request. To request this Safestor information, please contact us. This program may or may not be in excess of what your current insurer already provides. Please check with your insurer to see if your insurance will cover property in a rented storage room.

Repwest Insurance Company is a United States insurance company incorporated under the laws of the State of Arizona and is licensed to sell insurance products in all states and the District of Columbia, excluding Hawaii and Canada. All products are not offered in all states. Please refer to the product pages for applicable states of coverage. The descriptions of Repwest Insurance Company's insurance products and services on this World Wide Web site are provided for your general information. The insurance products and services are subject to the terms and conditions of the policies issued. Please review your policy when received for complete information. Product availability varies by state. Repwest Insurance Company makes no representation that the content provided is applicable or appropriate for use in other locations.

Safemove, Safestor and Safetow are subject to exclusions set forth in the U-Haul rental and storage rental contract. Safemove, Safestor and Safetow are not liability insurance and each is optional.

Safemove, Safestor and Safetow are subject to exclusions set forth in the U-Haul rental and storage rental contract. Safemove, Safestor and Safetow are not liability insurance and each is optional. Some portions of these protection packages are underwritten in the USA by Repwest Insurance Company, Phoenix, Arizona. In Canada, some portions are underwritten by Chubb Insurance Company. Customers owning real or personal property may have policies that provide similar coverage elements (check your policies). Any questions, call 1-800-528-0463, ext. 672045. File a claim online or call 1-800-528-7134 (USA), 1-800-661-1069 (Canada).

All of the protection packages cover loss of use of the rental equipment. Authorized drivers or permissive users are also covered as long as they are at least 18 years of age and have a valid driver's license.

Have questions about or need help with Safemove®, Safemove Plus®, Safetow® or Safetrip®? Contact a damage coverage specialist