Customer Reviews for On The Way
(U-Haul Neighborhood Dealer)

28 reviews

1097 Baxter St   Athens, GA 30606

(706) 543-5624

Location Hours

  • Mon-Sat: 7 am - 11:30 pm
  • Sun: 8 am - 10:30 pm

Services at this Location:

Contact Us

(706) 543-5624

1097 Baxter St
Athens, GA 30606

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 11:30 pm
  • Sun: 8 am - 10:30 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
3.0

Customer did not leave a comment.

nokil P. 
Rating:
3.0

Customer did not leave a comment.

clarence B. 
Rating:
4.0

Staff at on my way were great. They were very organized and professional. Great experience

Gary K. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
3.0

Have more than a quarter tank of gas in the tank. The van we reserved was not available, so we took a small truck for the same price. It worked out better in the long run.

Gloria D. 
Rating:
5.0

Employees were extremely helpful . I would definitely use them again.

JOSEPH B. 
Rating:
5.0

The guy at the checkout (I think the owner) was really helpful and friendly. It was a great experience.

Scott G. 
Rating:
5.0

I don't know

DESTINY P. 
Rating:
5.0

N/A

ANDRES C. 
Rating:
5.0

Great 5 stars

JOHN K. 
Rating:
5.0

Customer did not leave a comment.

matthew S. 
Rating:
5.0

No issues.

ASHANTI L. 
Rating:
3.0

The app was really helpful and made the return very easy.

Kenneth S. 
Rating:
2.0

The driver's seat and floor were drenched in urine!! The brakes were weak!!

SYLVIA F. 
Rating:
3.0

If you offer a truck on the location by internet, I expect that they have it. I had to use another truck because which I wanted it was not available.

CRISTOBAL P. 
Rating:
3.0

Rental person was nice, but the van was dirty when I picked it up, desperately needed an alignment and an oil change.

Tammi M. 
Rating:
5.0

Keep your cars mechanically well

Subham D. 
Rating:
5.0

Convenient and easy pick up and drop off. Cargo van carried well.

William G. 
Rating:
4.0

Customer did not leave a comment.

Don S. 
Rating:
5.0

This was the best Uhaul experience I've ever had. They were able to accommodate a last minute request and check in and check out were both very easy. Wonderful, friendly and helpful staff.

CHANDLER R. 
Rating:
5.0

Nothing needs to be improved. This was the first time I have rented a U Haul and everything was great. Will definitely use this location for U Haul service again.

Whitney S. 
Rating:
5.0

Customer did not leave a comment.

COREY R. 
Rating:
4.0

Customer did not leave a comment.

Deianna B. 
Rating:
4.0

Store was busy and had little staff but they were extremely friendly. Good price and experience with the U-Haul even though it took longer than it probably should've

CALEB S. 
Rating:
3.0

The uhaul had a leak in it. It rained and my furniture got wet while inside the uhaul

ALBERT W. 
Rating:
3.0

Called to confirm reservation and there was a lot of confusion. Called 4 times before reservation was verified. Finally asked to have a supervisor (I believe his name was Jamie) kcall to verify reservation.

SMITH M. 
Rating:
2.0

Customer did not leave a comment.

Donald R. 
No reviews have been submitted for this location.

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