This is not a good location to have a U-Haul service. The parking area was too small, and the store was also.
Linda P
Customer Reviews for On The Way
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location is a gas station.
Kelly MThis is an excellent place to rent from customer service is the best
linda bVery helpful personnel!
Henry SMaintain the truck you got over 30 miles an hour and the truck start shaking I tried to roll the window up and the knob fell off in my hand
james jGreat to deal with these guys! We have rented trucks from them twice this summer--very good experience both times. This is our preferred location for UHaul! Thanks.
Jeanne PEverything from the pick up to drop off went smooth and fast!!!
Stephen FFriendly staff and convenient process.
DAVID KStaff at on my way were great. They were very organized and professional. Great experience
Gary KHave more than a quarter tank of gas in the tank. The van we reserved was not available, so we took a small truck for the same price. It worked out better in the long run.
Gloria DEmployees were extremely helpful . I would definitely use them again.
JOSEPH BThe guy at the checkout (I think the owner) was really helpful and friendly. It was a great experience.
Scott GI don’t know
DESTINY PN/A
ANDRES CGreat 5 stars
JOHN KNo issues.
ASHANTI LThe app was really helpful and made the return very easy.
Kenneth SThe driver's seat and floor were drenched in urine!! The brakes were weak!!
SYLVIA FIf you offer a truck on the location by internet, I expect that they have it. I had to use another truck because which I wanted it was not available.
CRISTOBAL PRental person was nice, but the van was dirty when I picked it up, desperately needed an alignment and an oil change.
Tammi MKeep your cars mechanically well
Subham DConvenient and easy pick up and drop off. Cargo van carried well.
William GThis was the best Uhaul experience I’ve ever had. They were able to accommodate a last minute request and check in and check out were both very easy. Wonderful, friendly and helpful staff.
CHANDLER RNothing needs to be improved. This was the first time I have rented a U Haul and everything was great. Will definitely use this location for U Haul service again.
Whitney SStore was busy and had little staff but they were extremely friendly. Good price and experience with the U-Haul even though it took longer than it probably should’ve
CALEB SThe uhaul had a leak in it. It rained and my furniture got wet while inside the uhaul
ALBERT WCalled to confirm reservation and there was a lot of confusion. Called 4 times before reservation was verified. Finally asked to have a supervisor (I believe his name was Jamie) kcall to verify reservation.
SMITH M