Every thing was great.
John R.
Customer Reviews for Patriot Military Surplus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My experience for the first time was great. Good customer service. Thanks
ROLONDA G.Very unpleasant and unprofessional
roy H.I'm completely dissatisfied with U-Haul. I set my pickup one week before. I was informed the night before pickup I'd have to drive 50 miles to and fifty miles back in the truck from a different pickup location. Then I get to the drop off and am charged another day when I was told I was being rewarded an extra day. This is pathetic.
Glynn R.Dropped trailer on lot. No there to receive it.
WILLIE W.Very polite
JERRY R.Was not given the extra 100 miles was told I would get,or the extra day for having to drive 80 mile round trip to get truck. Had to rent dollie from another location which was charged miles on and did not get my deposit back. Have to wait on it in the mail. other than broken promises okay. Thank You have a great 4th and mail me my check.
jackie F.We returned the u haul early and expected a 40.00refund. We were charged 20.00 for the gas tank being "one line" below where it should have been. The employee even said "do you want to go out two gallons in it?" We said no, so he charged us 20.00. According to the papers, we were given, it should have been 7.00. I will not be recommending u haul to anyone ever again and I am contacting the BBB
richerd M.Other than checking the light hookup on my vehicle there were no walk-around inspection done! This could use some improvements
Bob P.Worst moving experience ever. Will never rent from uhaul again. Very rude and just an all around nasty place.
april H.Everything was A OK...
melvin B.Keep up the good work. .:-)
LEAH M.