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Bernard E | First ImpressionsSelf Storage Units in Memphis, TN, 38103
U-Haul Moving & Storage at Union Ave
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Available Units (All Sizes are Approximate)
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U-Haul Moving & Storage of South Bluffs
137 W Illinois Ave, Memphis, TN 38106 View Available Units1.8 miles from this location -
U-Haul Moving & Storage at N Watkins
2722 N Watkins, Memphis, TN 38127 View Available Units4.6 miles from this location -
U-Haul Moving & Storage at Lamar Ave
3020 Lamar, Memphis, TN 38114 View Available Units6.0 miles from this location -
U-Haul Moving & Storage of Raleigh
3201 Austin Peay Hwy, Memphis, TN 38128 View Available Units8.7 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Ms. Hill is amazing! Very accommodating, nice, and efficient!!
Hope W | First ImpressionsI had a great experience renting a unit from this location! The staff was incredibly helpful at every step. The facility was secure and I always felt safe there.
Jessica S | Overall ExperienceOnly thing I don’t like is I didn’t need the u haul for two days but has to pay for two days I needed mileage but not days I don’t think u should be charged for days or mileage you don’t use.
ATIYYA S | Online Move InMy brand new refrigerator got eaten up by rats I’m trying to see is yall gone reimburse me for my belongings if I would have none there was a rat problem I would have never came there
Anita J | Overall ExperienceThe store owner was very helpful and sweet
Jenika R | First ImpressionsTheses people at U-haul should give a training class for this country in Hospitality because, U-haul is extremely good in taking care of our customers thanks. Start training Extra- Space Storage first.
LEROY E | First ImpressionsIm very pleased.
Sarah C | Overall ExperienceThe young lady Chara who works at the Union Avenue facility took an automatic deduction from my bank account which was not authorized by me. I reported this incident to your corporate headquarters, complaints department. I hope something was done about this because by doing this to me, tells me she can go in anyone's account and continue this type of theft. My name is Ms Mitchell (901) 425-6564.
Musette M | Overall ExperienceThe only thing that was inconvenient for me was the hours that I could access my unit. I just wished it was 24 hours. This didn't affect my decision to stop using storage, I finally found a place to call home. I absolutely loved the staff at this location. The manager should get a raise, she's just the best. Once, I forgot to lock my unit and left the door open. She put a lock on it for me until I came back again. I felt like she was always willing to work with me if I was late, maybe it was the policy but she made me feel like she was looking out for me. I will miss chatting with her. Thanks for letting me use the storage. Also, I frequently rent your trucks and I'll say It's always hassle free and effortless, except the hauling furniture part. Thanks Again!
eMILY A | Overall ExperienceThey changed me for 2 storage when I want to other u haul and they told me that they will give me one price once but a storage if I need more room. They give me 2 small storage when I had a 3 bedroom house and living room and den it wasn't a offer move and I move out on the march 1 and they still charge me to move out I will never came back to U-Haul to order me a storage never again if you only have something small you should give a person one price on a storage I'm only going to order a truck from our
Tiffany M | Overall ExperienceMrs. Crystal is the best.
Timara F | Overall ExperienceWen i made it to my drop off location the managers insisted I could not the discount offered to me. After 30 minutes I received the discount. Next, I was told at my drop off location I had until 7 pm to finish unloading to turn in my rental equipment. i was done near 6 and the office was still open. As I was standing behind a customer I pulled out of line and told I was not to expect a refund in cash although I paid in cash.i was asked for a receipt but had not checked the Renta equipment in yet. I received the run around. After I stated how I really wanted my money I left the office when I tried to come back in I was treated in a hostile manner while being stopped at the door. The Uhaul company on Union Avenue. The GM Crystal called was very unresponsive.I was stereotyped.i was told I couldn't enter the store due to me being upset with the service.i asked to return the key to my truckand was told I couldn't receive a invoice a piece of paper that shows at least I did return the equipment. I couldn't get any respect unless I was the white man in front of me who's received sympathy for his car being stolen although I had just traveled over 300 miles with two little kids and little no help unloading or loading my home. This is false advertising by uhaul and complete discrimination by the assistant manager who the GM Mom when she called to get authorization to go forward with my first month of free storage. I will never recommend uhaul of Memphis on Union Avenue.they so wish washy and so clicked up you can't get your money back if a deposit was made at least I can't.
Laquinta P | First ImpressionsThis is my first time dealing with U-Haul’s storage facility and, I’m hoping this rental experience wil be everlasting.
LEROY E | First ImpressionsShould be able to rent after 3. The young man working at 4:30 on Thursday 9-2-21 was not helpful or polite. The ladies early morning on Friday 9-3-21 were helpful, polite & competent.
Chris R | First Impressions