See above comment. Plus calling UHaul customer service I was on hold for 20 minutes and never spoke to a single real person, just a voice telling me to wait until an available agent could answer. Hogwash!!!!! Hung up and called the company listed on my rental agreement. An actual real person answered the call immediately and told me the parking space to use and the location of the drop box. She was very pleasant and apologetic for how frustrating this process was. Again, I was required to take pictures of the vehicles condition and upload to Uhaul. Horrible horrible experience. Unless this process changes so an actual person is at both the pickup and drop off locations I DO NOT reccomend anyone rent equipment from UHaulCathy H.
Customer Reviews for 1 Call Moves U All Whimsical
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.