Customer Reviews for 1 Stop Storage
(U-Haul Neighborhood Dealer)

650 reviews

183 Old York Rd   New Cumberland, PA 17070
(Located across from Capital City Airport)

(717) 774-6017

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(717) 774-6017

183 Old York Rd
New Cumberland, PA 17070
(Located across from Capital City Airport)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

LILY L. 
Rating:
5.0

Great friendly and fast service.

Christopher F. 
Rating:
5.0

Customer did not leave a comment.

Josh P. 
Rating:
5.0

Customer did not leave a comment.

DANIEL S. 
Rating:
5.0

Put new wiper blades on truck.

Les N. 
Rating:
5.0

Customer did not leave a comment.

Jasmin R. 
Rating:
4.0

The no contact system was a little cumbersome. Had to go inside, customer service was good.

JARED A. 
Rating:
5.0

Nothing they were very friendly and professional and helpful. Everything went without a qlich.

H C. 
Rating:
5.0

Excellent customer service. Truck was ready,clean and they got me on my way fast. They were highly knowledgeable as John answered all my questions. You need a U Haul, this is your best choice

Donald R. 
Rating:
5.0

John was great to deal with. Went above & beyond to get me my rental.

Richard A. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN B. 
Rating:
5.0

Excellent service! Easy to work with!

CASEY E. 
Rating:
5.0

Great service

MAURICE T. 
Rating:
5.0

Customer did not leave a comment.

Grant H. 
Rating:
5.0

Great guy behind the counter.

Brian R. 
Rating:
5.0

The staff were amazing. All questions were answered completely. They even contacted me a couple days before to ensure I was all set and knew where I was going. I will for sure be using them again!

Suzanne C. 
Rating:
1.0

Truck was damaged broken mirror, turn signal, headlight. Bed of truck was all full of dirt.

CASSANDRA Z. 
Rating:
5.0

I have never experienced better customer service at a U-haul location than I have with John. The truck worked great and my move went off without a hitch. John even followed up later in the day to ensure everything worked okay. I will forever use 1 Stop Storage if I ever need a Uhaul.

CHRISTOPHER C. 
Rating:
5.0

The owner was very helpful and friendly. Thank you!

ABIGAIL R. 
Rating:
5.0

Customer did not leave a comment.

Rodger B. 
Rating:
5.0

When I called looking for a U-Haul, John went above the realm of customer care on getting me a rental. Turns out I had to rent a larger U-Haul then I had wanted but in the long run it worked out wonderfully. I was impressed in the appearance and cleanliness of the facility. Thank you for helping me

RUTH C. 
Rating:
5.0

I especially liked the mobile pickup - aka contactless - process recommended by the staff that we used. It was very efficient. Additionally, your representative was extremely courteous and friendly offering suggestions on projecting costs upfront including gas consumption. Would use these guys again in a heartbeat. Thanks for a great experience.

James D. 
Rating:
5.0

Kind and friendly service at this location.

neil H. 
Rating:
5.0

This is a great location to work with. They were a huge help getting me the equipment I needed with short notice.

JILL V. 
Rating:
5.0

Good service

WESLEY B. 
Rating:
4.0

Customer did not leave a comment.

Krista F. 
Rating:
5.0

excellent customer service. Truck was already pulled up ready with the heat on. Sales person was great. Thank you for everything

jamaal H. 
Rating:
5.0

Customer did not leave a comment.

Alysia B. 
Rating:
5.0

Customer did not leave a comment.

MIKE H. 
Rating:
5.0

nothing

Harry R. 
Rating:
5.0

Customer did not leave a comment.

Tonya K. 
Rating:
5.0

I have rented from there before and I have always had great customer service that's why I did not hesitate to go back there and I would recommend to anyone needing to rent a vehicle to go there. Thanks, Robert McCleaf

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Sean B. 
Rating:
5.0

Nothing! It was great. We will use you again when we move my mom next month!

Angela F. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Nothing, this was my best UHaul rental experience ever.

Daniel C. 
Rating:
5.0

Employee went over and above to help me!!!! Hard to find this kindness and helpful service anymore. It was greatly appreciated!!!!

Stephanie M. 
Rating:
5.0

Customer did not leave a comment.

Albert J. 
Rating:
5.0

Nothing, give them the same service as what I received. Thanks,

Toby K. 
Rating:
4.0

Customer did not leave a comment.

Matthew F. 
Rating:
5.0

Customer did not leave a comment.

Shawn H. 
Rating:
5.0

Customer did not leave a comment.

Andrea C. 
Rating:
5.0

John was more than helpful to fulfill my moving needs.

Todd H. 
Rating:
5.0

They were amazing to work with! They provided all of the necessary instructions and even called us ahead of time to ensure we understood the process!

Brittainy B. 
Rating:
5.0

Customer did not leave a comment.

BETH S. 
Rating:
5.0

Customer did not leave a comment.

Lawn C. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
5.0

I've rented here before, always a pleasant experience. Very kind & personal service.

Colleen H. 
Rating:
5.0

Easily the fastest and nicest pickup experience I've ever had renting a truck!! Would definitely recommend to others and will use next time I need a truck.

Elizabeth M. 
Rating:
5.0

Second time at this location, staff very friendly and helpful and accommodating , trucks are ready for use. Wonderful experience

Shimon J. 
Rating:
5.0

Even with the current conditions with COVID-19 there was no shortage of customer service. I appreciate you guys thank you very much.

Steven K. 
Rating:
5.0

Rental process went quickly and without any issues. Truck was super nice, clean and operated very well. Very professional.

Joe S. 
Rating:
5.0

Top notch service as always. Thank you!

Robert Z. 
Rating:
5.0

Customer did not leave a comment.

Samuel D. 
Rating:
5.0

Customer did not leave a comment.

Patrick S. 
Rating:
5.0

office staff was polite and friendly.

Cara K. 
Rating:
5.0

Superior customer service and an outstanding experience doing business with them.

Len R. 
Rating:
5.0

One stop storage is a great company to work with!! I would definitely recommend them to everyone!! Great group of people there!!!!

Kim R. 
Rating:
5.0

Excellent customer service NO need to make changes PERFECT ??

Betty S. 
Rating:
5.0

Awesome service looking forward to doing business in the future

ROBERT W. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
4.0

Customer did not leave a comment.

Bethany W. 
Rating:
5.0

Customer did not leave a comment.

Curtis H. 
Rating:
5.0

Great working with John!

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Melissa C. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Frazier M. 
Rating:
5.0

I appreciated the sales person working with my circumstances.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Cheryl F. 
Rating:
5.0

The customer service is top notch. John is consistently professional and makes the U-Haul experience a good one.

Sean L. 
Rating:
5.0

Very friendly and willing to work with you to satisfy your needs

Russell D. 
Rating:
5.0

John worked with on dates and price. He made the experience easy when everything else is crazy. Thanks John!

Karen K. 
Rating:
5.0

1 stop storage is great. They work with a You and make things easier.

Karen K. 
Rating:
5.0

I was extremely satisfied and will recommend to my friends /family!!

MARY S. 
Rating:
5.0

Great customer service! Easy pickup and return. Definitely would recommend/use again. Thank you

Eileen K. 
Rating:
5.0

The drop off location was great!!!

Julie C. 
Rating:
5.0

They are just wonderful here.

Wendy A. 
Rating:
4.0

Customer did not leave a comment.

Dave G. 
Rating:
5.0

This was the easiest, friendliest, most affordable U-Haul rental I have ever experienced by far.

Michelle E. 
Rating:
5.0

Customer did not leave a comment.

Linda A. 
Rating:
5.0

John Henson was super helpful!

Ashley C. 
Rating:
5.0

Customer did not leave a comment.

Kearsten W. 
Rating:
5.0

Customer did not leave a comment.

Jon S. 
Rating:
4.0

Customer did not leave a comment.

Donald D. 
Rating:
5.0

Customer did not leave a comment.

Sally F. 
Rating:
5.0

1 Stop is an excellent UHaul representative!

Julie M. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Guy C. 
Rating:
5.0

Customer did not leave a comment.

Joshua K. 
Rating:
2.0

Did not assist with hook-up, had no lights on trailer.

Keith K. 
Rating:
5.0

John was beyond kind and professional. I had a great experience overall and will definitely come back, and recommend his place to friends.

Layla W. 
Rating:
5.0

John was exceptionally kind and worked with us to ensure that everything g worked out in the best way possible during a very stressful move.

Meghan S. 
Rating:
5.0

John was very helpful, explained things very well, and made my experience very smooth and effortless. He communicated immediately and made sure he took care of me. I was extremely impressed.

Brittany H. 
Rating:
5.0

Customer did not leave a comment.

Sheldon W. 
Rating:
5.0

Customer did not leave a comment.

Julie M. 
Rating:
4.0

Customer did not leave a comment.

Galen B. 
Rating:
5.0

Great customer service and the office is very clean, which is rare!

Derek J. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Customer did not leave a comment.

Matthew D. 
No reviews have been submitted for this location.

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