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Sandy Q
Customer Reviews for 209 Motors Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
What I reserved on line wasn't transferred correctly, I put 50 miles however only 30 was entered, I received one receipt for 66 dollars however it was actually $69 that I was charged. I was charged on two separate days, one for 66 and one for 3.41. and this would be because there was nobody there to check me in. It also reads that I didn't return until 5:30 and that's incorrect It was actually 2:00 in the afternoon. I just think when you rent a vehicle everything should match what you have been told you are being billed for.
Michele TI found the location to have the most professional staff also the equipment was clean and working great I will continue to use this location always .
DENISE CSecond time working with this location and it was great.
Orion TVery friendly and went above and beyond to help us. We will definitely use them again
Debbie WVery courteous and helpful.
Christel TClean truck amd great customer service
SHARON SFor this location nothing, for uhaul overall more cargo vans, this seems to be the only location near me that has them.
JOSHUA KHave clearer instructions on how to contact someone once at the location. This was not the location I selected when making the reservation and caused a major inconvenience.
Keith TThat place is good recommend it AAA service
Joseph VGreat service!
MATTHEW KGreat place and Great management, a MUST TO USE, YOU WON'T BE DISAPPOINTED Thanks 4 the GREAT SERVICE!👍🤣
WALTER FIt was slightly confusing when walking in because of all the beauty products.I didn't think I was in the right office to pick up the uhaul, but then I read the sign on the door that said "uhaul office." Maybe have a clear uhaul sign in the front office at counter.
Carolyn HThe manager was great. The service Was excellent was given all the information I needed, great place to go to and rent.
Rafael HFirst of all the agent left my 80 year old husband to hook the kar kaddy all by himself in a yard full of dog feces. We would have preferred to have picked up the kar kaddy at the original place we had made the arrangements with which was much closer to our home
John BThe only this this vehicle was, was clean. Other than that? The wheel alignment was incredibly awful. I had to drive with the steering wheel almost at a 45 degree angle to be going straight. The U-Haul also had a cockroach in it. U-Haul vehicle also seemed out dated. Never again will I go to this location.
Patrick FEverything was perfect. went smoothly and the worker was friendly and professional. I will be going back there for any future needs.
George DGreat experience with the customer rep. The customer rep was helpful and friendly.
LESTER EI have no complaints
Naurita SWe were looking for a U-Haul last minute, when I went online it said that there were plenty of trucks available at this location. When we went in person, the women at the counter said that all her trucks were going out that day and we couldn’t grab one. She was very helpful in finding another site with the truck we needed and calling the store herself to make sure it truly was in stock. We were going close to closing time for the other store, but the woman from the new store was really helpful with setting us up with a reservation so that we could get to the store just in time and leave with our truck. Everything else was a smooth experience we were just a little frustrated and disappointed to find that the online resource wasn’t completely accurate.
Taylor PThe owner was super helpful when I first call and also during the pick-up. I really enjoyed our interaction.
Timothy BGreat service
LILLIAN REverything went very smooth and easy in and out lol I have no complaints the trailer I rented was ready to go on pick up day easy parking space great costumer service very kind and friendly I really appreciate it thank you very much Reashawn I hope I spelled your correct great location
Dennis SThe customer service is top tier
Lucille FGreat place very Professional and reliable, and the staff is fantastic
Denise CI was very satisfied with the truck and the service
marci gBonjour je suis vraiment satisfait de l'accueille du service et la location je recomande fortement ce centre de location U-Haul
SYLVAIN TThere was no one at the office to help me. I had to get my truck using the U-Haul app and that was a little time consuming. Besides that, everything else was straight forward; the key lock was where the app instructions indicated, the truck was exactly where pictured and there was ample space to park my car and be able to move the truck out of the lot.
Amy CVery friendly and truck was ready
Paul AMake your auto transport a fit for a f 150 By making it two and a half feet long
joseph bExcellent customer service
Roy HExcellent service
juan pnothing everything was great!
Robert MQuick efficient service.
graham wPerfect in every way
CHARLES OThe woman who handled everything did an exceelent job. She was also remarkably friendly!
greg hNo comment
Mariano ECan't think of anything. The whole process was as smooth as possible.
Richard BNo issues. Customer service was perfect.
Brett DRent cars for same price.
Kerry SEverything was great with my first experience renting with the team here! Clean and friendly!
Jennifer AI’ve used this location numerous times and have suggested to friends. Always an excellent experience without a hitch. The women at the counter is courtesy, friendly and professional. She also remembered me, that’s good service.
Carmen WBest customer care ever
Elsie RBe more upfront about mileage charges.
Paul MLove this place, always helps me in an emergency, customer service is outstanding
SHARON SExcellent customer service and also reliable
SHARON SCustomer service was awesome. The woman that I spoke to when I got the truck was very kind and polite. When I got in the truck I found a credit card belonging to a customer that used the truck before me. I did contact the young lady at the desk. I gave it to her husband when I returned with the truck the same day around 2:30. I will absolutely use this company again and go to that particular resource because like I said customer service was awesome. Very kind, everything was clean and I thank you for allowing me to use the truck
MELODY BBest UHaul location in town, great service is prioritized!!!
Lesly EThey have it all together
GREGORY Lthey are very professional and extremely helpful and accommodating
Jeanne OBest place to rent. Clean vehicles and friendly staff
SHARON SNothing
Annie SExcellent customer service
Lucille FDark. Did not have good signal for truck share pickup. Took awhile. Hard to find location at night.
Craig P