The roof of the truck was covered with a thick layer of snow and ice which I noticed only after being on the road with a fully loaded truck. I had no means to clean it off. The ice was over an inch thick If a piece had broken off it would have gone through the window of a following vehicle. The check engine light was also on and the oil pressure gauge was reading high. I called uhaul road service the next day to report this issue. It was a little discerning to see the engine light on for the entire duration of my trip from PA to AZ.Douglas G.
Steeles Ace Hardware
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Cresco, PA 18326
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- 5.0 Average Customer Rating
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I had a bad experience when I first rented the truck as I was supposed to pick up at one location and was sent 30 minutes away. I was also supposed to pick up at 7 AM and the time was rescheduled for 9. Thank goodness for the representative that was at the hardware store, she was an absolute delight, and wonderful to deal with. Whatever she's getting paid, it's not enough because she truly made my experience pleasant.Monserrate V.
Fast and good customer serviceLucretia I.
Service was great, no recommendationsSEAN W.
Staff was very polite, professional and courageous, I would definitely recommended them and look forward to doing business with them againLuis V.