Customer Reviews for 21st Century Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of 21st Century Storage

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Paul A. on

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Mark R. on

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Great service. She deserves a commendation.

Robert M. on

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Chandri N. on

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Maurice T. on

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HIRED SOME MALE HELPERS , TO HELP THE LADY'S AROUND THE COMPOUND . THEY CLEAN N TRY TO RUN THE FRONT DESK WITH ONLY 2 PEOPLE .

Tinika W. on

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Easy and convenient! Definitely will recommend to others.

Bruce G. on

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great customer service

Maria N. on

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Liayen provided excellent customer service. When we arrived there were a few people ahead of us and she handled every single one of us attentively and with care.

John D. on

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Victoria was great. Nice experience. Replace the windshield wipers. Victoria thanked me for informing her about the wipers. On the 15' truck, the Tow/Haul light kept coming on. Inform renters how to turn it off. Otherwise, it will be more stress on the transmission and higher fuel costs.

Frantz G. on

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tasha S. on

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Jonathan M. on

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Tashanika S. on

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Bruce G. on

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Friendly staff

Jerel H. on

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Liayen provides the best customer service that I have experienced at a Uhaul, by far. Very professional & courteous. Kudos definitely deserved!

Naomie P. on

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Joe E. on

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Robert W. on

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very good!

ISABELLE P. on

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Early P. on

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miguel S. on

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Tanya F. on

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Everything was great, especially the customer service they was awesome.

orlando S. on

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Donvil S. on

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sharon I. on

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It took me an half an hour to process my rental,your phone system kept going down a real waste of time on a weekend.

BEVERLY W. on

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I Love this location. The girls are always pleasant, (to me) sweet and helpful. The maintenance guy is helpful as well.

George M. on

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LAZARO M. on

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Lazaro M. on

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LUIS M. on

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trenae F. on

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MAY B. on

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Perfect timing and the truck was ready , clean and such smooth pickup and dropping off process . Counter ladies were nice and fast to work with. Thank you

Brunel L. on

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Everything was great. The lady in charge was very nice to everyone. She’s qualify for the job.

Dante P. on

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The staff were friendly and fast. I had a great experience renting a truck from the 21st century storage. I definitely would recommend.

KRISTON J. on

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Randy D. on

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somebody left a bag of chips in the van. Maybe next time suggest customers keep the vans clean?also couldn't realize the difference between automatic and manual transmission...maybe make it obvious...maybe next time make it clearer

Sara K. on

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The only thing is customer parking. It's hard if there are many people at the locatuin.

Robert S. on

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alex M. on

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Stephen A. on

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Kevin J. on

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Tired pressure indicator was on.

REDNEL G. on

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Quick service and courteous

Ada Christine F. on

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Customer service skill

Necole K. on

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PAULA M. on

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The person in charge 6/2719, around 11:30, was very professional... I forgot her name.

bernardo C. on

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they rob you in your face, swindlers, thieves. I left the keys in the mailbox and they put me 35 miles more and $ 7 for gas without any sense!

fernando C. on

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The woman who handled my reservation knew her product and provided excellent costumer service.

Jennifer M. on

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It was super fast and easy. I would definitely not change anything.

Patricia W. on

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Thanks! My first experience.

Marilyn Q. on

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RAUL R. on

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veronica is amazing!!!

Roy W. on

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Sharella E. on

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Carmen P. on

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Alizgreeph T. on

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The interior could be cleaned better and the parking its a bit awkward to get to the trucks.

Marlo B. on

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Abduni M. on

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Overall an excellent location! Courteous and clean... I’ll def go back!

Deyglis M. on

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Wilmer A. on

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Miriam E C. on

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It was my first time driving a truck. The truck was easy to drive. Also, the girls at the counter were really nice and answered to all of my questions. Blessings, Miriam E.

MATEO O. on

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Princess F. on

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Maurice T. on

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NOTHING AT ALL , WAIT ADD MORE CHAIRS FOR WAITING ON REPRESENTATIVES . THE STAFF THERE THE 2 LADIES WAS RIGHT ON POINT , TO HELP ME WITH A PROBLEM WITH MY BILL . IT WAS CROSSED UP . BOTH GOT DOWN TO WORK ON IT TILL IT WAS RESOLVED . GREAT JOB

Gerardo G. on

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Fue muy práctico, fácil y económico volver a recibir vuestro servicio, gracias.

Judy S. on

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Wallace T. on

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They was very nice and helpful

ERIKA O. on

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Liayen D. on

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Joseph W. on

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Great staff, friendly & very fast!

Freeman H. on

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Germain J. on

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Mobile pick up went smooth. No issues.

Heidi B. on

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No employees here. Ever. Customers always waiting outside of a locked gate during business hours bc staff disappears for hours throughout the day. Terrible call center support as well. Someone messed up my reservation and booked me 3x. U-Haul is the worst corporate business I’ve ever encountered. Goodbye.

salvador C. on

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Andrew G. on

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Excellent customer service!

THIERRY R. on

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VIONETTE P. on

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The staff was very nice and knowledgeable. They answer all my questions and the rate was great. I'm satisfied with the services I received. Thank you

John T. on

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Great service. Thank you. J.

Corby H. on

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Store girl made me go back to the store which wasnt fair cuz miles where countinng already and got no discount of it.

Eric B. on

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The original pickup location was changed to one much further away, and there was no dolly as reserved. Staff was helpful.

lillian L. on

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Customer service was so knowledgeable and polite just a friendly atmosphere

James S. on

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Very convenient location. Victoria provided excellent service.

Joshua F. on

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Wayne H. on

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June S. on

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No improvement necessary excellent and professional staff.

Reginal P. on

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The agents were friendly, polite, courteous, knowledgeable, and professional. They made sure I had everything I needed to complete my move. I was so impressed. Hats off to them for a job well done.

mark H. on

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SHAKEYRA H. on

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No complaints only compliments ?? This location was great! The representative was quick, courteous, and provided exceptional customer service. Keep up the great work!

Awilda G. on

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Nice and easy

MARIE S. on

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Great customer service

Larissa G. on

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MICHEL P. on

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Caleb S. on

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cindy K. on

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Dropped in off hours using key box drop

nancy S. on

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beebensonn M. on

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Have more people like her, she's so nice. Thank you so much

Andrew S. on

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I requested a specific location close to my home to pick up the truck. Changed it the day prior with minimal notice, to a location much further away. I requested a utility dolly a week in advance. None available. Provided me with a flat furniture dolly instead the day of. Gas was clearly between 3/4 and 7/8, but they marked it as 7/8

Hayden B. on

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Christian M. on

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Picking up and delivery was extremely fast and easy, I did the early check in which I think helps a lot. I actually forgot and item inside the vehicle and they save it for me until I was able to go get it. Definitely recommend this location.

franz B. on

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The ladies working at the front desk were very pleasant, helpful and professional. It would be more convenient to have more parking room, but we understand the limitations of real estate in the area.

sheila M. on

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