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Henry T.
Customer Reviews for 37 Pawn & Gun
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Outstanding customer service
Greg D.Excellent customer service at 37 Pawn & Gun.
don D.Very friendly and helpful
Tony D.Nice friendly people no problems with anything
Sam M.Excellent service. Friendly and efficient.
Brent S.Nothing, the guys did great and were very friendly.
Jessica B.The location doesn't work here so checking in after hours is a headache. We checked the truck in 3 hours before we were due to have it back and the next day we were told that it still wasn't checked in. We called UHaul and they called the location to confirm the truck was there and then we were charged $58.58 for an extra day fee for a day we didn't have the truck. We called UHaul back and opted to have them call us because the wait time was more than 60 minutes. It's been 2 days and we still haven't gotten a call back. The $58.58 was taken out of our account though.
Whitney B.Don't change a thing Excellent Turned in on Father's Day… No problem
Matthew F.The business owner did well, treated me well and was effective and professional.
RICHARD P.dropped it at the Home Depot in Rogers instead
JAMES EARL E.See above line.more flexibility to change local drop off
John R.The ride was not ever smooth. The inside cab could have been a little cleaner.
STORMY J.Joe is the man
Christopher B.I have no suggestions. My experience was excellent.
TRAVIS W.The lights on the trailer did not all work
MELISSA C.Good people at 37 Pawn and Gun . Very helpful , picking up, and returning the car hauler trailer I rented . Will use them again.
KENNETH B.As always when I come to my favorite location 37 pawn and gun has the best employees and they treat you right and the equipment is in good shape wish they rented more stuff i could really use a fence pole digger.
margit A.Awesome place says it all
Margit A.Everyone was very helpful, I will be a repeat customer. Thank you very much to the staff at 37 Pawn & Gun
LINDA D.Make sure to get money (deposits) back in a timely manner
THOMAS E.Everything was great
Johnnie T.The most awesome experience the employees are so fantastic and knowledgeable and caring
Margit A.Very nice very helpful. Even welcomed me to the area. Will go back for all my needs
William J.Not happy with the fact that the truck I ordered online and got confirmation was not there or the moving tools to help as stated on online purchase
Dawn F.Employee was very informative and any questions where answered. Double check all hook ups before I left his facility.
Jeffrey K.Excellent service. No need for improvement. Both men working there went out of their way to have the truck I needed when I needed it, showed me how to fill gas tank, etc. If you are around the Eureka Springs, Garfield area, I recommend this U-Haul rental.
Phyllis G.The folks in Seligman could not have been nicer. I was processed in nothing flat with a handshake and a smile.
George Y.Bluetooth enabled Stereo
Steven B.This 5x8 trailer was very noisy, bumpy and the locking mechanism was hard to open and close. The staff was helpful though.
John A.Great customer service, I would use them again.
RAY S.Great and helpful service
Pedro C.Very helpful and knowledgeable!
Jerry B.The staff in Seligman were great!
Ronald Y.Thanks for all the help great equipment and costomer service Thank you
ron B.Nothing ....everything was perfect. Trucks have always been ready when promised. Paperwork on both ends of he rentals have always been quick and easy. We will continue to use this location whenever we need to do our truck rentals.
Richard D.The usual great friendly service every time that we use trucks from this location!!!
Richard D.We.ve been using this location for several years now without a single hitch .....great friendly service, great people to work with!!!
Richard D.Outstanding service from start to finish. They made this dreaded move so easy for us. The crew they sent out for packing and loading couldn't have been better. Very efficient and easy to work with. Both Joe and Terry are always available to answer a question and help with whatever might come up. Thanks again to the 37 crew.
Jan V.keep doing just what they are doing and everything is great
jimmy L.The only problem I had was returning the uhaul truck. The men drove it to the new location, but expected my son to return it. He is inexperienced in driving a big moving truck. They did eventually come back to get it.
Gerre M.the truck was delivered to me by Thirty Seven Movers
DEBBIE H.Excellent phone customer service/sales rep., delivery of the box and extra cushions, Arrived on time and in perfect condition, the folks who delivered were very good, on time, excellent communicating and setting up the delivery. Thanks all a very good experience. Not torture like driving across country in a small truck or hauling a trailer would have been.
TRICIA E.Service was great
daniel P.Staff at 37 Pawn and Gun also helped me unload the U-Haul. They were excellent all around, and went out of their way to provide an exceptional customer service experience.
Steven J.Have more gas than a quarter of a tank to start
Henry F.Overall excellent!
jim D.this was by far the best uhaul experience I have ever had. the staff at the uhaul location 37 pawn were so helpful and accommodating. I would highly recommend them to everyone because they are awesome.
margit A.Awesome service. 15 minutes early. Very thourogh. Would recommend.
Andrew B.