Customer Reviews for 4 A Mini Warehouse LLC
(U-Haul Neighborhood Dealer)

406 reviews

40 Soccer Field Rd   Ellijay, GA 30540

(706) 276-4306

Location Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 5 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

(706) 276-4306

40 Soccer Field Rd
Ellijay, GA 30540

Services at this Location:

Location Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 5 pm
  • Saturday - Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

LISA N. 
Rating:
5.0

Truck was there when I arrived. It was clean and well maintained. The pleasant employee was just an added bonus. Excellent experience

Steve K. 
Rating:
5.0

Everything was great!

Charles F. 
Rating:
5.0

Customer did not leave a comment.

Rufus D. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Excellent customer service. I would rent from them again at any time.

Bern F. 
Rating:
2.0

Customer did not leave a comment.

Natalie C. 
Rating:
3.0

The windows all the glass were extremely dirty.

ROYCE H. 
Rating:
5.0

no contact nothing to report

Randy N. 
Rating:
3.0

Think I was over charged. I picked up the trailer on Friday afternoon and returned it early Sunday morning. Was told by the clerk that it was a one day rental .

GEORGE B. 
Rating:
5.0

Customer did not leave a comment.

EUGENE M. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
1.0

The full time older lady that works at this particular location is less than happy! It's clear when she answers the phone and even more clear when you ask a question. I understand peoples have bad days, however, I spoke with her on two different occasions on two different days and it was the same “you're bothering me attitude and tone of voice”. However, I will say there was a young lady that works at that location as well who was as nice as she could be. I wish I had gotten their names after this experience, unfortunately I did not. However, it would be easy for me to find out if need be..bit, I'm sure anyone that calls that location would be able to figure out exactly who I'm referring to. 👎 Either way, this location is no more than 6 miles from my house but I will for now on drive the additional 25 miles to the pick up location to deal with Victoria in Jasper.

TIFFANY C. 
Rating:
3.0

This was the 3rd drop off location that I was switched to without my consent. Left truck at gate and never saw or spoke to any personnel.

stephen D. 
Rating:
5.0

Customer did not leave a comment.

MALCOLM W. 
Rating:
5.0

Great customer experience, the lady at the counter was friendly and personable. My reservation was ready as expected. The pickup and return process was a breeze. I will definitely be returning when I need another trailer rental.

CALEB H. 
Rating:
5.0

I dropped the truck off last night before 1:15am but while I was doing the return process on my phone it's battery died an I was able to finish the return process but I did everything the way it was suppose to be done thank you

Indigo C. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM R. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA H. 
Rating:
5.0

Customer did not leave a comment.

FAY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa A. 
Rating:
5.0

Readable pricing

LEE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONNA B.  |  Overall Experience 
Rating:
5.0

Being able to drop off after hours and do the check in in a smartphone is very convenient and helpful!

WILLIAM N. 
Rating:
5.0

Just dropped vehicle off

JOHN H. 
Rating:
5.0

Repeat customer!

MELISSA K. 
Rating:
5.0

I was very pleased with all the assistance from the office management. I would definitely rent from this operation again if needed.

JANICE W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ZACHARY P. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM N. 
Rating:
5.0

First trailer came off my truck due to defective hitch. Made claim for damage to my truck. Insurance company has not got back to me with any instructions. Please advise. Thank you

CHRISTOPHER E. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM L. 
Rating:
5.0

Customer did not leave a comment.

JESSICA E. 
Rating:
5.0

Customer did not leave a comment.

DALE B. 
Rating:
3.0

More thorough instructions for 24/7 pickup.

Victor D. 
Rating:
5.0

Customer did not leave a comment.

Gary C. 
Rating:
3.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

I was very happy with 4-A Mini Storage. Staff was always polite and helpful. Unit was clean and reasonably priced. I also rented a 6' x 12' trailer from them when I moved out. Rental process was easy and price was right.

Kolin M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry D. 
Rating:
3.0

Customer did not leave a comment.

Carlos S. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Very accommodating and facility was well kept and Angie was fabulous to work with!

Teresa F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAIFORD W. 
Rating:
4.0

everything was okay they just need more room for customer parking

JAMES A. 
Rating:
5.0

Going to use again

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
5.0

The staff could not have been more helpful, cordial and accomadating. The facility's access hours, cleanliness and security were all very well suited to our needs. Would use this facility again without any reservations.

DAVID B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LYNN W.  |  Overall Experience 
Rating:
5.0

Don't forget to include the rented furniture pads!! 😊

Brent B. 
Rating:
5.0

Great experience.

Kenneth M. 
Rating:
5.0

nothing... very friendly and professional !

Keith M. 
Rating:
4.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

John O. 
Rating:
5.0

Customer did not leave a comment.

Gregory R. 
Rating:
5.0

Angela was outstanding. Absolutely the best customer support.

JAMES D. 
Rating:
5.0

Excellent service!

Jeffrey T. 
Rating:
5.0

Customer did not leave a comment.

ken H. 
Rating:
4.0

Customer did not leave a comment.

Jeramie G. 
Rating:
4.0

Customer did not leave a comment.

Shannon P. 
Rating:
5.0

Angela was super helpful.

arni K. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

No problems at all thx

James B. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey T. 
Rating:
5.0

Customer did not leave a comment.

Luis V. 
Rating:
5.0

Efficient, accommodating, and pleasant management. Thanks!

Robert S. 
Rating:
1.0

I reserved a car trailer, when went to pick up said didn't have it, sent me to 3 different dealers and not one had one finally ended back up at this location and they gave me one sitting on the lot.

John B. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Stanley H. 
Rating:
5.0

Customer did not leave a comment.

LYNN P. 
Rating:
4.0

Customer did not leave a comment.

jeffrey R. 
Rating:
5.0

The only think I had issues with was the self check in and out. Only because I have never done it before. It I went to the uhaul go through my email and I would try to take pictures to return my camera would not load up on gmail. However if I went to the website with google and logged in it would finally let me take pictures. I'm not sure why because I accepted to use camera while on my gmail but I had to literally open a link not from my gmail to make sure I got to take the pictures because I was worried it was not going to let me and I thought I was going to have to call customer support. I have an iPhone 7 Plus so I'm not sure what happened but I did get it done not clicking on the app through my email. But thank you so much your rates were great and we got moved all in one trip. We are greatly blessed with your company doing self service with your company to ensure the safety of sickness going around. Have a blessed day.

Amy T. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

susan D. 
Rating:
3.0

Customer did not leave a comment.

TERRY F. 
Rating:
3.0

I informed them of the issues the trailer had.

WALTER W. 
Rating:
5.0

I think all is great. Just keep doing what you are doing.

TERRY E. 
Rating:
5.0

Great location and friendly management. Fast service.

CLYDE E. 
Rating:
5.0

Keep up the good work...very satisfied.

Jerry M. 
Rating:
3.0

I struggled with the mobile app pickup. Took 30 minutes to complete. The app keep forcing a reload if the web page. I returned the truck early so I could work with a real person to complete the return of the vehicle.

kirk K. 
Rating:
5.0

The on line check out was not a good experience. But the staff at the location I used we're extremely helpful.

Edgar G. 
Rating:
5.0

Excellant

joe H. 
Rating:
5.0

Customer did not leave a comment.

ron R. 
Rating:
5.0

Not much to improve.Your employee was so gracious and helpful. Definitely I will be a repeat customer. You are blessed to have her at that office.

Matilde P. 
Rating:
5.0

Customer did not leave a comment.

BRIAN C. 
Rating:
5.0

The whole process was very simple via the app. Reservation to pickup to return. Since I picked up early morning before business hours, everything I ordered was in the truck and waiting. Very painless process. This is my second time using this vendor and will use the next time I need a rental truck.

Stanley T. 
Rating:
5.0

Facility and Angela very helpful. Nothing that I can think of to improve ????.

LAURIE G. 
Rating:
5.0

Customer did not leave a comment.

Jose P. 
Rating:
4.0

Customer did not leave a comment.

Dennis S. 
Rating:
5.0

Nothing. The ladies in the office were great with customer service. The ladies were very helpful helping me decide which Uhaul truck or trailer I needed. They were very courteous even when I had to change my reservation. Plus, the day I picked up my 6x12 trailer the Uhaul rep was there so he hooked up my trailer. He made sure all my lights were working on the trailer before I pulled iout of the lot. Trailer pulled very well. Thank you!!

LAURIE G. 
Rating:
5.0

The equipment was clean but not well maintained. it appear that that truck had been in an accident before and the vehicle kept swirling to the right. If you look at the grill you will see that the Ford sign is upside down. I think the vehicle needs an alignment as it will be very dangerous if it's being continued to be driven that way.

Marisel Z. 
Rating:
1.0

I reserved a 10' truck over a month ago and was given a 15' truck. They wouldn't even try to correct the problem. Also, the lady at the desk said I had to pay for the additional insurance because it was mandatory. I spoke to another U-Haul facility and called the 800 U-Haul number and was told by both that what she told me was a lie. We have insurance and shouldn't have to purchase additional insurance.

KENNETH R. 
Rating:
5.0

Customer did not leave a comment.

Jackie E. 
Rating:
3.0

Customer did not leave a comment.

Rebecca C. 
Rating:
4.0

Just hard to back trailer into.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

augusto H. 
Rating:
1.0

See above

Kevin W. 
Rating:
3.0

I picked up truck on 5-17-19 at 3:30 pm and dropped off on 5-18-19 at 8:30pm, just a few hrs over the 24 hr period and was charged for 2 days. Seems you could charge for the one day in that case, ...and mileage at return was exactly 119, not 119.5, but not going to fret that. Thanks.

Gary D. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
3.0

Customer did not leave a comment.

Barbara W. 
Rating:
5.0

Customer did not leave a comment.

Jeff F. 
Rating:
5.0

Make sure truck does not leak.

Jamie B. 
Rating:
5.0

Service was great. Very friendly staff

TERRY E. 
Rating:
3.0

Customer did not leave a comment.

MATT C. 
Rating:
5.0

exceeded my expectations

ENRIQUE B. 
Rating:
5.0

Again job well done

Michael R. 
Rating:
5.0

Customer did not leave a comment.

Campbell L. 
Rating:
5.0

Customer did not leave a comment.

Edward B. 
Rating:
4.0

Staff was very helpful.

John D.  |  Overall Experience 
Rating:
5.0

Excellent service I would recommend more gravel by storage area. Every time it rained there was a puddle of water in front of unit. Lots of moisture inside.

GAIL W.  |  Overall Experience 
Rating:
5.0

Great experience

JOHN S.  |  Overall Experience 
Rating:
5.0

Thanks for your Help in making the move back to Gilmer County as "painless" as possible.

Ron T.  |  Overall Experience 
Rating:
5.0

professional

Privacy R.  |  First Impressions 
Rating:
4.0

The employees were very flexible with me as I was later than expected. They let me reschedule later that day without issue.

Privacy R.  |  First Impressions 
Rating:
4.0

The location is very convenient to where we are building. The check-in was fast and professional and the clerk was very nice. We will enjoy our stay there. Thank you.

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

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