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Customer Reviews for 44 Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of 44 Self Storage
This was my first experience of using the Mobil app to pick up the truck and overall it was positive. It took me a little time to figure out but in the end pick up and drop was very smooth. The truck was clean and ran well. Pricing was reasonable.
The lady at the counter was awesome!!
Brian was very helpful, friendly and effieciant as I was a last minute client renting last half hour of closing time.
Would like to see a four hour rate or less with no mileage, no fuel refill for short term rental, locally. Especially if you are renting storage space from the same vendor. It is the convenient when renting storage space locally. I believe it would also increase the interest for others to utilize storage facilities.
Awesome experience...keep doing what you're doing!
This facility did an excellent job. No need for improvement.
Nothing - Everyone was friendly and very efficient- we have used them before and we will again
At checkout the wrong amount continued to come up. The customer service person was excellent and tried numerous times to correct the total unsuccessfully. The software seemed to be the problem. I had to leave before final resolution but I did finally receive the correct receipt via email.
Very polite and professional customer service.
Convenient
Excellent experience. Brian was terrific. We really appreciated the effort made regarding COVID 19.
Tire monitor system fault lights were on and was a known problem. Rep should have mentioned this when picking up truck and to ignore since they suspected it was a faulty sensor.
Everything was great! Timely, and efficient staff and the truck was in nice shape. A great experience all around! Will definitely use this location again!
You were so helpful and thank you :)
Truck was clean in excellent shape and the service couldn't have been any better.
Very professional
Alex is knowledgeable and efficient. Thanks
We have used uhaul for years but never again it was a mess bringing it back wasted time than the main office did not do what she said she would sign us out but did not do it NEVER AGAIN
Nothing really. Staff was well informed and very pleasant to deal with.
Have rented from here several times. Always a good experience
Need to simplify paperwork. You can call me.
Windshield very dirty, truck always shifting to trailer mode?
Arrived for 9 a.m. truck pickup. One employee and 5 people in line. Didn't get on road until 9:45. Truck was neat but after dark windshield so dirty hard to see with head lights.
Great work by folks at the location. Vehicle clean and very functional. The Uhaul app seemed to be difficult and slow to respond. Spent an inordinate amount of time waiting on the app to respond when picking up the truck and when turning it in. Uhaul needs to address to make process easier for customer and rental location.
The van exterior and interior was not clean when I picked up the vehicle. It didn't affect my ability to complete my task but I would have thought vehicles were washed and cleaned prior to rental.
Great customer service
I was disappointed that I only drove 21 miles yet had to put in more than 3 gallons of gas to return the van... yikes!
Everything was great, thank you!
I thought i was getting a 20% off of my total but that was not applied.
The electronic checkin/checkout process seemed overly complicated both for customer and agent. Simplify.
Cab of truck had a bad smell but was clean
New uhaul place, no furniture pads available.
Excellent service
Great Service!
Show the people where drop box is located. I waited 2 hours to find someone to help me. Your computers were not working so Uhaul.com didn't help me. Plus phones weren't working properly. This was the only thing that made my experience suck.
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