Very pleased with the condition of the 10' cube-truck I rented. Vehicle is light enough to have good torque and speed to bust around town (loaded up or not), and it had more than enough space to move some items from Camrose to Tofield (about a studio-suite's worth of furniture and boxes)- Sam and family was kind and friendly. Consistent with my previous experiences with Acosta out at Legacy Junction. Will use again. SET-UP AN ONLINE ACCOUNT AND USE THE APP- IT WILL SAVE YOU TIME AT CHECK-IN. But you will need to access the key in person. I am happy I didn't use a trailer or the 26'- I think that people would benefit from having more 10' trucks in the area, especially since there is a University campus here in Camrose. I do recommend purchasing the collision waiver- a truck like this is probably considered a commercial vehicle and for the cost I wouldn't chance the assumption that your insurance policy covering 'non-owned autos-SEF 27' would apply here. It was like $16/day with a much smaller deductible than your common policy deductible. Thanks Sam.
Cory V
Customer Reviews for 5 Rivers Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Double booked my rental. He called repeatedly trying to rush me to return it. Trailer brakes didn’t work at all.
Julia LWas a very slow process on the computer.
Eileen WThey never checked in my trailer rental. Found myself online and on the phone getting it sorted a week and a half later.
James CI had the most awful experience ever!!! This is not even a uhaul dealership. 100% unprofessional. I got a complete run around "because their 3 parking spots were full" was the excuse. Tried to make me return to different locations farther away.
Vicki KNill
Bruce CVery hard to find. Actual drop off location was not in the contract so I wasn’t sure if it was the right place or not. Needs improvement for the drop off locations
Brandon T