This 5*8 trailer(we needed a 4*8 they had none) should NOT have been rent out! We thought it was just bad suspension at first tell we where 1/2 to our location. Bent tongue , bald and wavey tires. The trip was horrible! This was a quick rental for us to help my mother move. It was bouncing so bad we had to repack 5 time and it snapped our Tie down ropes. (Yes we have lots of experience packing things worked for ups) The"owner" of this site wasn't in for pick up the person there didn't know a thing and we had to do it all over phone. Would have got a diffent one but no local rental near us almost hour drive.
Michael K
5 Rivers Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Camrose, AB T4V0K5
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- 3.5 Average Customer Rating
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How U-Haul Reviews WorkBooked in person, was efficient. When picking up the 15-foot van it was in a tight spot and the front desk person kindly helped me back the van out of their lot. Friendly staff.
Terrilyn MMake the trucks have air ride suspension
Julian DThe person who i interacted with was very honest and returned the item that i have accidentally left in the uhaul. Really saved me!
joseph cLet renter extend the rental before me. Had no trailer to give me due to this. Expected me to sit on hold with uhaul for 1/2 hrs to try to rectify situation. Luckily someone came during that time to return their rental early. Zero cooperation from the dealer
Nicole A