Customer Reviews for 64 Auto OF Beebe LLC
(U-Haul Neighborhood Dealer)

76 reviews

85 Hwy 64 W   Beebe, AR 72012

(501) 232-2330

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(501) 232-2330

85 Hwy 64 W
Beebe, AR 72012

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Phil T 
Rating:
3.0

Customer did not leave a comment.

DEBRA L 
Rating:
5.0

Nothing

william j 
Rating:
1.0

Rental truck was not “checked in properly” according to both employees so it took 40 minutes to get outside and have the equipment brought out. Truck had interior missing equipment and damage, was supposed to be noted on their check in, and the truck smelled of smoke, had a lighter and cigarette butt left in it. The employee was about to send us on our way when we pointed out the tow dolly was missing a tail light. Now after dropping the equipment off, we learned the location DID NOT put the state of the interior of the truck in the check in and is claiming we have caused the damage of the truck. The employee was very rude, would not talk about the situation and kept saying to call 1-800 UHAUL, said he thoroughly checks in all of his vehicles and called me a liar when I reminded him of everything mentioned above. I do not recommend this location at all. If you use them, take pictures of absolutely everything even if you do the “before you go” link in the parking lot. Awful experience.

Samantha S 
Rating:
5.0

Customer did not leave a comment.

Allen S 
Rating:
3.0

I was charged over double of what it should have been. I was charged $192 for missing/damage charge when the unit was not missing nor had been damaged. A cleaning fee for $25, there was nothing in the back and I cleaned any trash in the front. There is over $200 in unnecessary charges. If this is how it works with u-haul there’s no way I’m recommending you to anyone or using your services anymore! This is bull****

Michael D 
Rating:
5.0

I dropped the truck and trailer off after hours...pretty convenient from where we live.

Derek W 
Rating:
5.0

Customer did not leave a comment.

Diane C 
Rating:
1.0

N/A

Jamie Y 
Rating:
2.0

I was charged a $50.00 cleaning fee. The truck was returned in as good as or better shape than I picked it up in and with more fuel than when I picked it up. This location uses deceptive practices and I will not rent from this location again. I believe this location is doing harm to the U-Haul brand. Additionally the location I called did not have the correct truck and my pickup location was changed by U-Haul, essentially costing an additional $20.00 in mileage fees.

Timothy H 
Rating:
5.0

Customer did not leave a comment.

Ricky C 
Rating:
3.0

Customer did not leave a comment.

John A 
Rating:
5.0

Rodney was awesome! He was working alone that day and was swamped. But Rodney still took the time to get me all set up and answer any questions I had. Great experience

Christopher S 
Rating:
4.0

Customer did not leave a comment.

Donald V 
Rating:
5.0

Everything was great!

STACY T 
Rating:
5.0

Customer did not leave a comment.

Rachel H 
Rating:
1.0

Owner of the place was rude. Said they would be with me in a minute, which was fine. He and his employee then worked on a quote for a customer’s car while I waited, which again was fine. But, he treated his employee harshly (I felt) then stated “Uhaul doesn’t make him money, the mechanic shop makes him money”. After we finally got the trailer hooked up and ready to go. He attempted to apologize for the delay and then remarked about the lady that worked for him “being blonde” is why it took so long. When I was dropping off the trailer they seemed put out that I was even there as well. Will never rent from this location again. I would drive to a location farther away before renting from him again.

LEONARD B 
Rating:
3.0

This was not my drop off location. It was where I picked up the replacement truck. Drop off was at original drop off in Russellville AR.

Calvin R 
Rating:
4.0

I still don’t understand why the extra charge for gas when in fact we returned it with the same amount we got it for.

Teodora S 
Rating:
5.0

Customer did not leave a comment.

Vincent P 
Rating:
4.0

Customer did not leave a comment.

Lesa G 
Rating:
3.0

24/hour drop off. I was there after hours and the business was closed

Dan P 
Rating:
5.0

Customer did not leave a comment.

daniel b 
Rating:
5.0

Mobile pickup was so difficult. It took longer than it would have in store. I'd plan my pickup around their hours if possible.

Brice W 
Rating:
5.0

Customer did not leave a comment.

Stephanie S 
Rating:
3.0

Customer did not leave a comment.

Aimee M 
Rating:
5.0

Customer did not leave a comment.

Randall J 
Rating:
2.0

The truck was there but the 2 furniture dollies and 2 dozen furniture pads I paid $50 for were not there I had to go to another location that was open and spend another $50 to get 2 dollies and 2 dozen furniture pads from them

James M 
Rating:
3.0

Returned equipment after hours, used key drop-off box.

Patrick M 
Rating:
5.0

Customer did not leave a comment.

BARBARA B 
Rating:
4.0

Customer did not leave a comment.

Patrick M 
Rating:
5.0

They did an excellent job handling our reservation that prior to that had been an issue. We would definitely recommend them to our family and friends.

Danna W 
Rating:
1.0

The gentleman at this place was very rude.

Curtis N 
Rating:
5.0

Very friendly. Was out in less than 5 minutes.

CHRISTOPHER H 
Rating:
2.0

The staff were incredibly rude and inconsiderate. Tires were flat and the inspection took an hour.

Wesley S 
Rating:
4.0

Customer did not leave a comment.

Derek P 
Rating:
5.0

Customer did not leave a comment.

Vincent P 
Rating:
5.0

Customer did not leave a comment.

Kathryn T 
Rating:
5.0

Customer did not leave a comment.

Dean C 
Rating:
5.0

Nothing great

BOBBY B 
Rating:
5.0

Customer did not leave a comment.

Deborah J 
Rating:
2.0

Customer did not leave a comment.

justin c 
Rating:
3.0

Customer did not leave a comment.

Gary P 
Rating:
5.0

Everyone was very nice and informative will definitely go there again if needed

Cheryl T 
Rating:
2.0

Truck was not there. Location was reported to be closed. In fact there was an employee there who had to make several phone calls to get us set up with our truck. Trucks were about 2 miles down the road at another location. The process took most of an hour instead of just a few minutes like I had hoped.

David B 
Rating:
4.0

Customer did not leave a comment.

Anthony M 
Rating:
3.0

Very hard to pull large truck with trailer into the location. Had to have someone stop traffic so we could back out, as we had underestimated fuel usage. Hardly any parking space for vehicle of person picking up driver after dropping off truck. Gal was extremely friendly and helpful. She was a pleasure to work with. Gentleman was a bit gruff.

Matt P 
Rating:
5.0

Customer did not leave a comment.

Nathan L 
Rating:
4.0

Customer did not leave a comment.

Tim H 
Rating:
4.0

Customer did not leave a comment.

DONALD S 
Rating:
1.0

I would not recommend U Haul to anyone!

JOHN H 
Rating:
5.0

Customer did not leave a comment.

Johnny S 
Rating:
4.0

Customer did not leave a comment.

WILLIAM M 
Rating:
4.0

Customer did not leave a comment.

MICHAEL H 
Rating:
5.0

Customer did not leave a comment.

Carol J 
Rating:
5.0

Owner very nice and helpful!

WILLIAM J 
Rating:
5.0

Customer did not leave a comment.

randy S 
Rating:
5.0

Quick service both picking up and dropping off, friendly staff.

VERNON M 
Rating:
5.0

Customer did not leave a comment.

William E 
Rating:
5.0

Customer did not leave a comment.

Rodney S 
Rating:
3.0

Customer did not leave a comment.

KATHRYN R 
Rating:
5.0

Very friendly and professional

KEVIN K 
Rating:
5.0

Customer did not leave a comment.

MATTHEW P 
Rating:
5.0

manager went out of his way to meet my need. excellent..excellent..excellent

LARRY D 
Rating:
5.0

Service was excellent had no problems I will definitely use them again

MICHAEL G 
Rating:
4.0

Customer did not leave a comment.

Charles P 
Rating:
5.0

Customer did not leave a comment.

Ginger E 
Rating:
3.0

Customer did not leave a comment.

MICHEAL S 
Rating:
5.0

Customer did not leave a comment.

GREGORY R 
Rating:
4.0

Customer did not leave a comment.

EDVON M 
Rating:
5.0

Everything by looks looked great but as we were loaded and hauling the ball tightener kept coming loose.

BENJAMIN C 
Rating:
1.0

Was charged for 4 days when we had the trailer for less than 72 hours. Was rented for 24 hrs at 2pm friday and was told we could return before he closed at 12pm the jext day to avoid more charges. Trailer was returned on monday at 1130. Not even makimg a full 3 days or 72 hrs amd was charged for 4 days.

ERICA L 
Rating:
5.0

Customer did not leave a comment.

Cindy L 
Rating:
3.0

Customer did not leave a comment.

frankie s 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M 
Rating:
4.0

Customer did not leave a comment.

randle h 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top