It honestly has not been a location or people problem. It was the equipment.TODD D.
Trailer Rental & Towing in Fitchburg, MA at City Storage Inc
(U-Haul Neighborhood Dealer)
Fitchburg, MA 01420
(Rt 12 N)
Services at this Location:
- Mon: 9:30 am - 5 pm
- Tue: 9 am - 5 pm
- Wed: 9 am - 2:30 pm
- Thur-Fri: 9 am - 5 pm
- Sat: 9 am - 2 pm
- Sun: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Fitchburg, MA 01420
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Please ask staff to stop speaking over the customer. Active listening is essential in this field. Thank youSANDRA H.
every one was vey nice and polite and ready to help me in any way.MICHAEL L.
Nothing, service was PerfectTOPAZE E.
Josh was able to help me out last minute and he was friendly, professional and considerate. He made the whole process easy. Thanks Josh!MARIA V.
Very nice and attending staff. Super easy pick up and drop offTEIGAN B.
The representative at this location was an outstanding steward of your company. I was greeted with politeness and respect. When I was a unsure of something, the manager in the store was fantastic. I really can't emphasize how pleasantly and efficiently this gentleman workedFRANK G.
Truck could use new windshield wipersCHRISTOPHER D.
The manager is amazing so polite and helpful with everything you needTRACY C.
They are both good, but the lady at this location is a jewel. Very nice and with a constant smile while providing great service.ROSA M.
Nothing. Thank youNorman C.
Both the customer service and the equipment was outstanding. I hadn't used U-Haul in 10 years. It was nice to see U-Haul customer service and equipment were still being maintained with high standards. The pick-up and drop off was seamless, no glitches, stress-free. I appreciate having a service and product that are worry-free. Thanks,ADRIENNE M.
My van is old van.. not like the last time i rented.TED T O.
I Love your Van. I am happy all day driving your van.TED O.
I rented a trolly and a furniture dolly but it was not in the U-Haul truck. I got charged for both items.Maria E.
The truck we rented was awful in snow and very loose in the front end. You might want to check the alignment. Awful in poor weather.SUZANNE H.
You're limited as to the site, but that lower lot is tough to back out. Is what it is, though.DAVID C.
My one day van rental was perfect. I could not be happier. Thank you.tracy P.
Nothing! The nice woman Deena who runs the place makes the experience so simple and easy. She makes it personal which will make me always go backStephen P.
get the main corporate office to actually know what they are doingWILLIAM W.
The customer service rep was great, her service was excellent and I wouldn't want to do business with anyone else.mark F.
Great people very helpfulChristopher E.
After hours drop, no real problems except return lane was crowded by a single uhaul box truck so we had to leave trailer a little out of return lane.MARCO B.