I was under the impression that the boxes would be delivered on a flatbed truck with a forklift. Instead, they were delivered on single and double trailers. The unload help that I hired had to make two trips to get them unloaded. Other than that, the boxes worked out well. Clayton in Helena and Danny in Joplin were very helpful.
Gregory C.
Customer Reviews for 66 Auto Credit Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Had less gas in it then then they say it had the stearin was all screwed up
Austin J.Cleanest U-Haul Location we've ever rented from and we've rented a lot of trucks. Check in kept messing up and the website wasn't allowing me to check in online the page kept saying error when I clicked the check in link.
Latoya N.Pleasantly surprised at how easy it was.
Eric B.No one told me that the store would be closed and that I needed to download the app to be able to access everything. I had to call around to figure out what was happening and had to stay on a call with several customer service reps for long periods of time. All that needed to happen was for me to get an email or for the human I talked with over the phone to confirm my time for pickup to tell me that I would only have access through the app and that I should download it beforehand.
Alexis T.Quick, easy, friendly staff! 2nd time renting from location great experience each time! 🤙👌
Justin N.The 26†truck had a vibration at approximately 40 & 60 MPH. the location where I picked up the truck, the staff was very friendly. Overall it was a great experience.
dan G.Don't use this service!
Kelly A.My UHaul box arrived, on approximately 30 minutes notice, with the interior and some of my contents, wet and moldy. There were cracks in the UHaul box that apparently allowed water to come in. An insurance claim is being lodged. You need to provide more pro-active notice as to when the box will be arriving on delivery day. I had to contact UHaul repeatedly to find out when the delivery would occur and each time I was told that I would be called back I wasn't. Your customer service needs work.
Jessica N.It was perfect! Extremely nice and helpful and the truck was very clean and ready to go!
Debra D.Friendly owner. In & out service. âï¸ âï¸ âï¸ âï¸ âï¸
MICHAEL H.Have a u-haul sign to identify location from street.
Margaret J.How do I get charged for two days when my rental was under a 24 hour window. Makes no sense. Will not ever be using Uhaul again in the future.
PATRICK H.Office staff had lots of trouble with computer. Owner seemed to be only one that understood it. Very nice people
DEBRA S.Nothing we were well taken care of
CLIFFORD D.