Customer Reviews for 92 Sentry Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of 92 Sentry Self Storage

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Samantha S. on

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The worker on duty moved very slow and didn’t tell me how to get to the building I needed to go to. Overall, the unit was clean and easy to locate once we found the building.

David S. on

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No changes needed. Great service

Kelly c. on

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Quick and easy process.

jose N. on

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The back door got stocked and wasn't able to close it, so u have to move everything with the back door open

Andy H. on

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The trailer was clean but it was missing the wire extension so I had to drive the trailer with no lights home to switch car to run to Walmart to pick up an extension cable so I could use the trailer correctly.

Rochell C. on

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Stay the same

Brandy D. on

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Everything went as planned.

Sheri Y. on

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Customer did not leave a comment.

Magdelyn C. on

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Brodrick M. on

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Scott D. on

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I rented a trailer on Tuesday at 1:00pm, Brought it back on Wednesday at 9am. Person behind the counter didn’t know what he was doing. They ended up charging me for 2 days. Now I received an email from U-Haul stating I now owe them $106.00. Not sure what’s going on

Charles S. on

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nothing to improve...I loved that they knew me by name each time I came in to ask a questions, rent new equipment or lease another unit. Very helpful and friendly. highly recommend

Jennifer A. on

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Clean and courteous, but the contract is a bit off regarding the language on alarms as we were informed there are no alarms.

DANIEL M. on

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Employee went out of his way to help in this proceds

James B. on

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Great facility. I rent storage from them and they are always clean and very helpful.

Maria G. on

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Bethany F. on

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Steve K. on

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Donna G. on

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Can't think of anything. Everything was good.

Brandon L. on

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Everything went smoothly. John was very helpful. Storage unit is very nice and clean and we had plenty of space for all of our things.

Charles S. on

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This is the friendliest and most helpful storage facility I have ever dealt with. Always courteous, knowledgeable and wanting to make your experience a good one. I’ll continue to recommend them

David G. on

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Keep up the great work. Byron and his staff are fantastic to work with! Thank you

Natasha R. on

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Mark P. on

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Donald C. on

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I am so happy with my decision to store here! Cannot recommend it more!

robert C. on

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Great location which will serve the Imperial Oaks subdivision well

Scott W. on

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I know of nothing that this site could do to make this rental easier. Trailer was ready and clean. Moved all my stuff without issue and brought trailer back. Painless if needed again I will be back.

Paul A. on

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These guys rock

Jose J. on

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Very helpful staff.

Hannah B. on

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Accommodating staff, clean facility, discounted rental for the first two months, and a short drive from home made for a great experience. The only downside is the insurance fees are a little high.

Paul A. on

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Shanice was absolutely the best.

Donald S. on

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Dylan T. on

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Donna G. on

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Very nice. Good neighborhood surroundings. Unit convenient. Good prices.

JUSTINE T. on

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Great, clean facility with friendly customer service.

Scott M. on

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Customer did not leave a comment.

Cokese S. on

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Brandon S. on

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The customer service at this location was top notch. They went above and beyond to ensure they provided me great service. I will be back!

Rebecca T. on

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Excellent service!

Derrick M. on

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Great customer service thanks

Rebecca T. on

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The young lady that waited on us was excellent! She was so helpful and pleasant. Made the check in experience very nice.

Charles S. on

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Nothing I can think of

Tahnee N. on

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Customer did not leave a comment.

DAVID ANDREW R. on

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Clean storage facility. Staff escorted me to the unit and answered all my questions. One staff member was helping another who appeared to be in training during check out process. Totally acceptable!

Nathaniel W. on

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Check-in was easy and efficient. This is our second unit at this facility, and appreciate the location and the staff.

Nathaniel W. on

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Bayron was/is fantastic. Super helpful and easy to work with. Facility is nice because it’s new, and very convenient location. We will reassess in the next couple of months, regarding pricing.

Delaney K. on

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Bayron was very helpful when arriving to the unit. He showed me my space first so I could make sure it was the right size. When filling out paperwork, he made sure everything went smoothly!

Ryan R. on

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Good pricing and location

JOHN E. on

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GREAT PEOPLE TO WORK WITH.

JOHN K. on

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I was very happy with the facility until I had to interact with Marie. I have never had to interact with someone in a customer service position that was as rude as her before.

DANIEL CANO C. on

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I would definitely use Sentry Self Storage again.

CHRISTOPHER A. on

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Most of my stuff is ruined. I could understand if I were paying much less, but $200 a month for all my stuff to be covered in dirt, spiders, and mold, is not ok. Lower your prices.

GARRY S. on

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Nice, clean, secure facility. Very helpful and responsive staff. Best experience ever with a storage facility.

SCOTT T. on

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On site movers constantly stacking things on adjacent parked RVs...even after notifying management that this was happening. Litter and trash constantly left behind behind by the temporary moving teams

RANDY J. on

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The nearby location was a plus for us.