The steering felt lose with about 1/4 in to 1/2 in of play in the steering wheel before the front tire would move. I reported it to the store when I returned. They said there was not a area in the computer to enter that info, but that they would make a note of it.
Michael C
Customer Reviews for 925 Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I recommend the location but overall it was a mess. I made a reservation at another location for a truck get there and the place is closed. Everywhere I looked that said trucks were available were not. Then I go to one place and they tell me about the place I finally got the truck. Overall the reservation and system needs to be looked at. I wasted 3 hours I needed to be moving driving around trying to find another truck
Brittney WI was in and out in 10 minutes when I picked up the truck I reserved online. Drop off was even faster.
Jeffrey PThe pick up process was absolutely horrible the people at the store had know idea what was going on or what to do. My reservation was right on the customer service in but not on my mobile app so I didn’t pay what I was supposed to pay. I was there for an hour in a half trying to get a U-Haul never again.
Tiffany CThey need more training on how to do a reservation. I was also asked to wait so they could Check out one of their convenience store customers. Because they didnt know how to handle the reservation
Christopher LThe owner was very conscientious
THOMAS G