Customer Reviews for 94362522 Quebec Inc
(U-Haul Neighborhood Dealer)

Rating:

1.0

J'avais fait une location d'un cube pour samedi le 30 mai a 7h30 AM, finalement cela à été changé pour 17h30. En arrivant sur place, on me dit qu'il n'y a pas de camion pour moi car il a été amené à une autre destination. Par chance, je suis resté sur place pour appelé le service à la clientèle et un cube est arrivé 15 minutes plus tard. J'ai donc pu partir avec ce dernier mais j'ai commencé mon déménagement à 19h. Très très déçu de mon expérience, je ne recommande à personne!

Rating:

1.0

The light and the beeping sound were always on and beeping for a trouble handbrake , the airbag light was on, and on top of that, the price is way too high for the short time and mileage I drove!!!

Rating:

4.0

Good conditions excepté for the brames

Rating:

3.0

Just so you know, transport dollies are not available at U-Haul. It would be great to have better management of the operating hours for the different truck drop-off locations; this would be highly beneficial because I ran into issues when trying to return my truck at night. The place where I was told to drop off the truck was closed, which caused me a lot of trouble over the weekend. On the bright side, customer service is available, which is good. I would recommend U-Haul to friends, but I'd warn them that dollies might not be available and advise them to carefully check the drop-off locations and their opening hours before booking a reservation

Rating:

2.0

Very sketchy place/ doesn’t really look like a u-haul, the man answered all my questions but he was very awkward

Rating:

1.0

This is by far the second worst U-Haul experience and customer service isn't any help your last person black listed me because you overcharged me for the second time and tried blaming me.

Rating:

2.0

Devrait être ouvert le dimanche. Pas de boite pour les clés.

Rating:

1.0

Worker was 15 minutes late, truck was missing dolly that i have ordered so I had to drive to another Uhaul location and pick up my dolly. Wasted 30 minutes of my reserved time. Worker at other location was very nice and cooperative.

Rating:

3.0

I had reserved a dolly and blankets and was told upon arrival that it is never an option since it’s only a pickup/dropoff. Why would the website offer that if it is not possible??

Rating:

2.0

When i took the reservation I ask for carpet to put on stock and didn't receive them but got charge anyway.

Rating:

1.0

Truck was not ready at the time we selected. Only got it 2 hours later. Wipers were tighten by elastics so we couln't use them properly. Even one was bent in a V shape...