Customer Reviews for A American Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A American Self Storage

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Liem N.
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Customer did not leave a comment.

ADAM B.
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JOHN O.
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Irven K.
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This UHaul facility is great. Truck was clean and in good condition. Paperwork and truck was ready for us upon arrival. Gentlemen that helped me was a joy to work with. Definitely recommend this location for UHaul and storage needs!

Desmand S.
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BRUCE M.
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Daniel P.
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Customer service was great! The truck I rented was excellent. I will use again!

Stephen M.
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Excellent customer service, personable staff.

BRANDI M.
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Customer did not leave a comment.

Terri K.
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RONETTA W.
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Great customer service! Employee was friendly and helpful.

REBECCA B.
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Again, friendly staff

Cottreal C.
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Customer did not leave a comment.

DANIEL Z.
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Manager was very friendly

Jason C.
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This was an AWESOME experience. Couldn't have been better

ALINA H.
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Customer did not leave a comment.

NORGEN R.
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Tienen muy Buen servicio apoll a sus clientes

Adl A.
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Customer did not leave a comment.

JOHN S.
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The attendant was very courteous, helpful, and professional.

DAVID G.
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Kenneth and his crew are always a pleasure to work with. Very good facility and truck is always ready when requested. Thanks!

Jocyln D.
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Kenneth was great and very accommodating!

DANA H.
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Kathy was terrific

Tina Y.
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Great customer service. The associate was on task and attentive.

TERRY H.
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GREAT SERVICE!!!

DOUGLAS H.
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Customer did not leave a comment.

SHARON S.
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Excellent staff, Kenneth was polite, pleasant. Location is tiny, clean, well stocked. Check-in was quick and went smoothly.

Matt W.
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Varis E.
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Tolulope B.
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Everything was great!!

Glen F.
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The customer service was awesome

VON GONZALO L.
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Very helpful! Wiling to go out of her way to help!

ANGELO P.
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Customer did not leave a comment.

Raul Z.
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Outstanding customer service

Percy H.
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Fantastic service

Joy M.
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The front desk person was great and I enjoyed my service.

DIANDRA W.
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If you could hire more amazing staff like the associate that helped me it would bring a better move experience to those around. I really want tell him that he more than exemplified great customer service and that he led to an enjoyable experience in a rough time. 😊 Thanks U-Haul!

Keandra W.
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I forgot her name, but the lady who checked in my return was awesome. She even called me to tell me I left my house keys.

JOHN D.
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Casandra was awesome

QUADRI O.
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He was awesome and kind Gentleman!

TODD Z.
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The Driver's windshield wiper failed while driving during heavy rain at night on the interstate. Very unsafe condition. The rear cargo area leaked and most of our items were water damaged on the floor. When the box truck was returned I asked the Clerk to pull the truck out of service and have it repaired. He refused and was rude about it. He confirmed that the wiper was not attached properly and there was water in the cargo area. I asked for a partial refund and he refused again and directed me to the 800 number. I called them and advised the Agent about the situation. In summary my experience with U-Haul was terrible and I would not advise anyone to use them.

John Z.
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Customer did not leave a comment.

Lisa C.
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Quick and friendly

Timothy R.
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Nothing. Great experience.

Ganesamoorthi M.
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Customer did not leave a comment.

John P.
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ULPIANO J.
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NANDOUA Y.
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Desiree C.
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Cassandra was amazing !

Thomas D.
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Matt? Was very helpful at pickup and was very appreciative that I had done most of the work in advance online.

GERRY A.
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Chad M.
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Tiffany V.
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JUAN E.
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Tamira B.
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Tristan H.
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Alexis M.
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Charles K.
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Hard to find. Very confined for an after hours drop off.

ELLIOTJOSE L.
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Customer did not leave a comment.

PARAMESWARA REDD K.
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Eric H.
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Sonja C.
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Cassandra was super helpful with everything!! I will definitely use them again should I need to rent any trucks!!

JACK G.
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Customer did not leave a comment.

TAMMI DENISE S.
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SHANESSA B.
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Vaggish R.
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Stephanie M.
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The truck pick up via the app did not work. I had to go into the U-Haul offfice and have someone assist me. It took an extra 30 minutes, and I was also charged twice. They did say the second charge would drop off but it would take a few days.

JOSEPH M.
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Customer did not leave a comment.

KADARIUS P.
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Great job

REMCO V.
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WILLIAM G.
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Best Uhaul experience so far

JUDITH R.
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Not place such a large hold on the credit cards when renting equipment

RAMESHKUMAR R.
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Customer did not leave a comment.

Nicholle T.
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She was able to book us a truck when the other one fell through. She was super helpful and efficient.

THOMAS S.
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MICHAEL DALE H.
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LANCELOT T.
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JOSE B.
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Peter L.
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SHELLY B.
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The customer care here is awesome! The lady that checked me out was super nice and answered all my questions! I will definitely recommend this place!

SHANNON F.
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Cassandra is rock star! She made it all so easy! I plan on telling anyone I know that needs a U-Haul to call her.

Carlos F.
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Fix computer system

Janice T.
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Uhaul have always been an awesome company and I think it should continue to remain that way...

DEIRDRE S.
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Great service and very accommodating to my last minute needs.

Robert J.
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What a pleasure to experience authentic care and customer service. The staff went above and beyond expectations to meet my needs. I felt as if i were speaking with a neighbor not a business. Outstanding service!!! Keep it up I will be back.

DANIEL U.
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Customer did not leave a comment.

Jinho K.
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BIANCA E.
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Excellent patience and service.

christopher B.
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Customer did not leave a comment.

Ryan J.
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Bhareadwuaj K.
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Customer did not leave a comment.

Donavan S.
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Nothing it was a fast and easy experience

George W.
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Access route to the location is restricted by equipment parked on the side of the driveway.

MICHAEL S.
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Customer did not leave a comment.

Andrew S.
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Location needs someone else to interact with customers. The man working the counter (Ken) is horrible and has NO customer service skills or customer appreciation. I will not be renting from ANY U-Haul location for the remainder of my life due to this location.

Dan P.
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Customer did not leave a comment.

Corey C.
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Richard B.
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Appreciated the assistance!

Crystal P.
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jayson B.
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Very nice person cass high recommend place because friendly and clean place

Vishal S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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