The ratcheting thing for the straps were all very hard to work with. Even put Louie on them . When dropping off they were again a pain to undo. Guy didn’t help at all , or say I have to do this , this and this, loading and strapping down my vehicle. Stickers on tongue were torn up a bit also, these gave instructions on what to do , how to do thing.
TODD C
Customer Reviews for A Different Shade
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pick it up, the Uhall was sitting in the mud. The shop didn’t have any supplies. The place was hard to find. No sign out front. The woman who helped me was very nice and courteous.
Bruce GLocation was great but I would not recommend U-Haul. Too many hidden fees
Piper MI reserved a 10’ but due to vandalism was given a 15’. This location mixed up some info from the 10’ with the truck I took and after the very broken U-Haul app kept giving me errors, they sent me on my way. Upon drop off I had to solve the very confusing problems of mixed info, taking me another couple hours.
AUSTIN KI requested a one way trip and ended up with an extra $500 on my bill for not returning the truck to the original location. I guess I'll read the contract next time so I don't get jew'd.
JAMES PGreat experience renting from A Different Shade! Exceptional courtesy and customer service!
ROSA BMantenerse así
IGNACIO T