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A Different Shade
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kennewick, WA 99336
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkI don't even know where to start. We were supposed to pick up the truck from a closer location and they moved us to this location so I already had iffy feelings about this from the start. We rented a truck and after loading up ALL of our furniture, we noticed when we got to our new home, that there was COCKROCHES in the truck. This was NOT from our previous place. I'm extremely disappointed on how U-Haul handled our experience. They said the most they could do was refund us 20% which came out to $16. We had to take our sectional couch, recliner and a side chair to the DUMP because of this. You guys need to do better. We had to throw away THOUSANDS of DOLLARS and all we got was $16??? I'm baffled. The lady at the location we picked up from and dropped off has the photos. I will never rent from you guys again. And you need to do better than 20%.
Nicole DThey refused to take cash. They didn’t hook up the trailer or at least assist me. The truck was filthy, windshield covered in bugs, the cargo area had some liquid that had spilled on the floor and dried. The engine cover was half on, I had to put it back on correctly. He put the wrong drop off location, he put Michigan instead of Missouri.
Dwight CNot happy with u haul over all. Not a great experience. Nothing like I’ve had before.
Paula EEasy to get to location. Personnel were very friendly and helpful! Will do business again!
Lyle C