Customer Reviews for A Lot A Mini Storage
(U-Haul Neighborhood Dealer)

52 reviews

207 E Prosser Rd   Cheyenne, WY 82007

(307) 635-2771

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(307) 635-2771

207 E Prosser Rd
Cheyenne, WY 82007

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Stefanie F. 
Rating:
1.0

Customer did not leave a comment.

Desire P. 
Rating:
2.0

Customer did not leave a comment.

Greg E. 
Rating:
4.0

Customer did not leave a comment.

steph H. 
Rating:
4.0

Keep your rates consistent, and don't rent equipment that is not available.

TERESA M. 
Rating:
5.0

It was very wonderful experience, everyone made renting and dropping off easy. Thank you for the great service!

julie F. 
Rating:
3.0

The price of the unit was way over priced. I went in thinking everything would come out to 477 however the agent handed me the receipt and the cost was 530. Which then sent my account into over draft.

Michelle R. 
Rating:
4.0

Customer did not leave a comment.

Dana A. 
Rating:
3.0

Customer did not leave a comment.

Gregg F. 
Rating:
3.0

I was completely unhappy with the reservations. I clicked to email the storage place from the website to let them know when I would be there. That caused the reservation area to change my pick up date in error. I had to drive 75 miles out of the way because of that within compensation for the inconvenience. This is the second time I had an issue like that', so I will never use U-Haul again.

Karen R. 
Rating:
2.0

Representative lacked knowledge of equipment. Facility was disorganized and cramped. I had to drive over rebar sticking out of concrete to get equipment, risking damaging tires on my vehicle and rental equipment.

Kris F. 
Rating:
4.0

Customer did not leave a comment.

Stephen G. 
Rating:
5.0

Customer did not leave a comment.

Glenn J. 
Rating:
5.0

Nothing needed to improve on, great place to rent from and they have storage units available as well, a plus!

NATHAN H. 
Rating:
5.0

Reservation was wrong from the start, but that was the corporate guy I spoke to, not the local rep

Jack P. 
Rating:
2.0

He didn't seem to be having a good day or he didn't want to work??? He was not helpful and rude at one point.

Kimberly D. 
Rating:
4.0

Customer did not leave a comment.

ryan K. 
Rating:
5.0

Customer did not leave a comment.

Melissa M. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Small place, but James was very friendly. Answered all questions.

debbie V. 
Rating:
3.0

Customer did not leave a comment.

Fred N. 
Rating:
3.0

Customer did not leave a comment.

Todd W. 
Rating:
4.0

Great location just one block off So Greeley hwy near Family Dollar...

Michael G. 
Rating:
5.0

Customer did not leave a comment.

TARRI M. 
Rating:
4.0

Nice lady thank you

ALAN M. 
Rating:
5.0

the service was wonderful, and so easy to pick up and return

Jeanine S. 
Rating:
5.0

Customer did not leave a comment.

Maura P. 
Rating:
5.0

Customer did not leave a comment.

moving B. 
Rating:
3.0

The people we picked up/returned the equipment were helpful. However, I scheduled the rental on line and was EXTREMELY mad that I wasn't told they would be running my credit card for $90 when the rental would be less than $60. Kind of hard to plan for things like that.

James W. 
Rating:
3.0

Customer did not leave a comment.

aliyah M. 
Rating:
5.0

Customer did not leave a comment.

Gregory G. 
Rating:
4.0

They did a great job picking up the pieces and helping me out after the store on Central was closed when my reservation was at 5:45. Was not happy with this at all

CAROL P. 
Rating:
5.0

Staff was extremely helpful and courteous. I was impressed with their friendliness, knowledge and assistance in all matters. Their location was very clean I would recommend them highly.

alicia C. 
Rating:
3.0

Customer did not leave a comment.

Debra D. 
Rating:
5.0

Gave this location pictures of the uhaul trailer they was very helpful and friendly.

Curtis K. 
Rating:
3.0

Ok, as a drop-off, but even though we arrived after facility was closed, I would have appreciated an ackowlegement by the proprietor that trailer was returned since he was on site. I wasn't able to complete check-in on line, so I had to leave the trailer without confirmation of receipt.

john L. 
Rating:
5.0

Customer did not leave a comment.

Gloria F. 
Rating:
5.0

The manager working there was extremely helpful and had excellent customer service skills. He was fast and also had a great personality. The person you want to meet when you're facing a move which can be stressful.

jAne B. 
Rating:
3.0

Customer did not leave a comment.

Courtney S. 
Rating:
2.0

There were no covers on the ends of the chains to prevent them from falling out. When we got to our destination the uhaul employee said he was surprised and that the chain could have fallen off and destroyed our tires while we were driving.

gregory W. 
Rating:
1.0

We were ignored when we first arrived and it seemed like we were more of an inconvenience for the owner than anything else. He wasn't happy we were there and he wasn't happy U-Haul system weren't working. He requested no more rentals in front of me to the U-Haul agent on the phone.

Trevor F. 
Rating:
3.0

Customer did not leave a comment.

Christopher B. 
Rating:
4.0

Customer did not leave a comment.

Deshala C. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE M. 
Rating:
3.0

Customer did not leave a comment.

louis S. 
Rating:
4.0

Very pleasant to work with. Location is a bit obscure, but good directions were provided

James N. 
Rating:
4.0

I had a very pleasant experience with this uhaul location !!! James was so nice when I actually realized that I would need a larger truck than what I had originally ordered !!!!! He had all ready done the first contract and had to change the order for a larger truck. He was very nice about changing it and I want U haul to know that he went above and beyond for me !!!! Thank you James Wooten !!!!! I appreciate your hard work !!!!!!TT he only reason I didn't give an excellent rating was the ice on the driveways... we live in Cheyenne Wy an investment in a snow removal company will save customers from falling as well as Mr Wooten !!!!!!

MARY Z. 
Rating:
2.0

Employee assigned an incorrect contract number which caused confusion when dropping it off. Also the charges he proposed were not as originally quoted.

John B. 
Rating:
4.0

Customer did not leave a comment.

Robert M. 
Rating:
1.0

The on-site manager is a liar and thief. And I would like to hear from the owner.

Bruce S. 
Rating:
3.0

Rated average on appearance because it's under new ownership and slot of work is going on to fix the area up. I feel one person at that location is not enough.

patrick B. 
Rating:
4.0

Customer did not leave a comment.

BRANDON M. 
No reviews have been submitted for this location.

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