Customer Reviews for A Place for Space
(U-Haul Neighborhood Dealer)

183 reviews

3425 New Hartford Rd   Owensboro, KY 42303

(270) 215-1019

Location Hours

  • Monday - Friday:
    9:30 am - 2 pm / 3 pm - 4:30 pm
  • Saturday:
    8:30 am - 2 pm / 3 pm - 11:30 am
  • Sunday:
    Closed
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed
  • 1/1/2022: Closed

Services at this Location:

Contact Us

(270) 215-1019

3425 New Hartford Rd
Owensboro, KY 42303

Services at this Location:

Location Hours

  • Monday - Friday:
    9:30 am - 2 pm / 3 pm - 4:30 pm
  • Saturday:
    8:30 am - 2 pm / 3 pm - 11:30 am
  • Sunday:
    Closed
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed
  • 1/1/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Barry R. 
Rating:
4.0

These prices are ridiculous!!! Uhaul should be ashamed for charging these prices!!!

Patrick D. 
Rating:
4.0

Customer did not leave a comment.

GABRIEL C. 
Rating:
5.0

Make location more obvious it's a Uhaul Drop off

ROGER V. 
Rating:
5.0

Trucknwas ready to go and customer service was on point

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Jeff G.  |  Overall Experience 
Rating:
3.0

The truck was clean but shook really badly going down the road.

DANNY P. 
Rating:
1.0

Customer did not leave a comment.

ANDREW J. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE N. 
Rating:
5.0

Customer did not leave a comment.

Heather R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TONY G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T. 
Rating:
5.0

The owner was very helpful and kind. I highly recommend his professionalism.

dong K. 
Rating:
2.0

My location and pickup time were changed which delayed me by over 2 hours getting my truck and beginning my move. Also the dolly and furniture pads I requested were not provided. The representative at the location said they were not included in my order.

Marcus D. 
Rating:
3.0

Customer did not leave a comment.

TERRY S. 
Rating:
5.0

Customer did not leave a comment.

GEORGE W. 
Rating:
4.0

Customer did not leave a comment.

Martin S. 
Rating:
5.0

Customer did not leave a comment.

tony G. 
Rating:
5.0

Very nice place to deal with. Very courteous and professional

Randall J. 
Rating:
5.0

Customer did not leave a comment.

Roger J. 
Rating:
5.0

Nothing

Dennis H. 
Rating:
4.0

It was a smooth handover. Quick and easy.

Jeffrey R. 
Rating:
5.0

Very nice and helpful people! When they talk to me I didn't feel like I was a bother. The location was nice and clean and drop off with simple.

RONNIE L. 
Rating:
5.0

Customer did not leave a comment.

Dennis B. 
Rating:
2.0

The guy who finally answered the phone after calling 3 times just sent me over to a uhaul call center, doing nothing himself and not helping me in anyway.

DEREK S. 
Rating:
5.0

Great place to do business with would highly recommend them.

Timothy L. 
Rating:
5.0

Customer did not leave a comment.

CALEB W. 
Rating:
4.0

Customer did not leave a comment.

George M. 
Rating:
5.0

Customer did not leave a comment.

Ranson W. 
Rating:
5.0

Great customer service, the staff was friendly and very helpful.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Debra H. 
Rating:
5.0

Customer did not leave a comment.

Melissa P. 
Rating:
5.0

Customer did not leave a comment.

Ryan D. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN H. 
Rating:
5.0

That was the easiest return. It's an overflow lot and there was an attendant there.

Shannon R. 
Rating:
4.0

Customer did not leave a comment.

Nathaniel H. 
Rating:
4.0

Nothing- it was a good site

Cynthia R. 
Rating:
2.0

Took the guy awhile to find the keys to the truck. I rented a appliance dolly. They didn't even have one. They were very unprofessional

Jimmy H. 
Rating:
3.0

Customer did not leave a comment.

Dennis H. 
Rating:
5.0

Customer did not leave a comment.

Loren S. 
Rating:
5.0

No improvement needed.

Ted B. 
Rating:
5.0

Customer did not leave a comment.

Stephen T. 
Rating:
5.0

Excellent service at this location.

Charles D. 
Rating:
5.0

Cordial cooperative manager, a good experience and good equipment

Kent F. 
Rating:
4.0

Customer did not leave a comment.

Sarah D. 
Rating:
5.0

Easy and painless pick up and drop off. This place was excellent.

Justin E. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Customer did not leave a comment.

BONNIE F. 
Rating:
1.0

I feel uhaul needs to refund my rental fee, facts are I've tried to contact uhaul toll free number as I spent 3 hours on the phone trying to get this matter resolved. I've continued to contact people in filing a complaint as well as from the one that I rented it from as they were supposed to get back to me as yet today there's been nothing of the kind of any contact! I feel this matter has been mismanaged as well as unprofessional due to the facts to let alone renting a piece of equipment in the shape it was in to any consumer, as I've requested several times I feel the need to speak to someone in upper management to solve these issues soon as possible!! My number is 8127190208 as I'll be waiting waiting to here back soon as possible. I'm very disappointed in the way this issue has been handled and need this to be resolved in a professional manner! David S Garmon

DAVID G. 
Rating:
4.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

ANDY W. 
Rating:
4.0

Need to inspect returned equipment better. The plug for lights was cut in half. Had to repair it myself.

Anthony D. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH K B. 
Rating:
5.0

Great customer service rep at this location !!!!

JEFF P. 
Rating:
4.0

I have not received my final invoice.

CARLA S. 
Rating:
4.0

Customer did not leave a comment.

Edwin M. 
Rating:
5.0

Customer did not leave a comment.

ELAINE H. 
Rating:
5.0

Customer did not leave a comment.

don A. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL J. 
Rating:
5.0

Customer did not leave a comment.

Larry M. 
Rating:
5.0

Customer did not leave a comment.

ANITA W. 
Rating:
4.0

Everything was fine.

Carol H. 
Rating:
5.0

This is where I dropped it

Ralph S. 
Rating:
5.0

Customer did not leave a comment.

Nicholas V. 
Rating:
5.0

Rental went very well. Truck in good condition.

Thomas G. 
Rating:
3.0

Customer did not leave a comment.

Andrea L. 
Rating:
4.0

Customer did not leave a comment.

Eric S. 
Rating:
4.0

Customer service was excellent. The trailer was difficult to pull, to say the least. I have many years experience pulling different types of trailers...this is in my top 5 worst.

Rebecca H. 
Rating:
5.0

Customer did not leave a comment.

Kathy C. 
Rating:
1.0

Make sure the truck is clean.

JOSEPH V. 
Rating:
5.0

everything was great

SHEILIA R. 
Rating:
5.0

Customer did not leave a comment.

richard S. 
Rating:
5.0

Customer did not leave a comment.

Jeff W. 
Rating:
5.0

Customer did not leave a comment.

Tony R. 
Rating:
5.0

Customer did not leave a comment.

Bob B. 
Rating:
3.0

I had to go to another location to pick up the furniture pads.

Jeremy S. 
Rating:
3.0

I didn't go inside the building. The staff member said he would email the final receipt since his printer wasn't working.

Laurel F. 
Rating:
5.0

Customer did not leave a comment.

BRAD S. 
Rating:
4.0

Customer did not leave a comment.

Ralph P. 
Rating:
5.0

Truck seemed old. Have rented several time but this rental could not go above 50 mph without lots of shaking. Trip took much longer.

PHILIPPE B. 
Rating:
5.0

Customer did not leave a comment.

Brad D. 
Rating:
5.0

Customer did not leave a comment.

Kim M. 
Rating:
5.0

Customer did not leave a comment.

Carol W. 
Rating:
5.0

Customer did not leave a comment.

Seth G. 
Rating:
5.0

Customer did not leave a comment.

Sharon D. 
Rating:
5.0

Customer did not leave a comment.

Brad P. 
Rating:
5.0

I filled out all info o line when I completed my reservation and had to do it all again when I arrived for pick up....waste of time!

Mischelle V. 
Rating:
4.0

Truck was in great shape. Had 8000 miles on it. Wipers were awful. Had mud in floor boards.

robin M. 
Rating:
4.0

Customer did not leave a comment.

jennifer I. 
Rating:
3.0

I was not asked if I wanted safe rent insurance. I did not ask for sate rent insurnance. I charged for safe rent insurnace.

MICHAEL L. 
Rating:
4.0

Customer did not leave a comment.

jeanetta O. 
Rating:
5.0

Customer did not leave a comment.

MARLA D. 
Rating:
5.0

Customer did not leave a comment.

Chris M. 
Rating:
5.0

Customer did not leave a comment.

JOE S. 
Rating:
5.0

conveniently located!

KAREN G. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Customer did not leave a comment.

JEFF R. 
Rating:
5.0

Provide a 7 pin plug with the rental.

John R. 
Rating:
3.0

I've had to make several calls regarding a $50 credit I'm suppose to receive. No one has told me yet that it's showing up in the uhaul system. The manager said it would show up in 3 to 5 days, however, it wasn't on any paperwork.

Jennifer O. 
Rating:
5.0

Customer did not leave a comment.

glenn R. 
Rating:
3.0

Check Tires

Michael B. 
Rating:
4.0

Customer did not leave a comment.

Elizabeth L. 
No reviews have been submitted for this location.

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