Customer Reviews for A Plus Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Plus Mini Storage

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Gary S. on

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Rudest person I’ve ever dealt with at a Uhaul. I told him no insurance but was told if I didn’t want it I couldn’t get the truck. Also was terrible when I dropped it off he wouldn’t check it in he said he was busy but was just playing on his phone.

Julio G. on

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Customer did not leave a comment.

maham S. on

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Management appears to be very shady at this location. The gentleman assured us there was a ramp and that he only has one truck that he rents. We checked prior to leaving, there was no ramp. He said he thought it would have one...it's his only truck, he would know I am sure. I submitted my request for a very basic truck received a quote for about 34 dollars online, returned to an 86 dollar charge, management somehow added insurance add-ons to my bill?? Quick way to make money when a customer rents a truck for after hours drop off. Would not reccomend this at all ever again. Very shady folks here.

Michael M. on

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Customer did not leave a comment.

Amanda R. on

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Customer service rep was completely rude in every way! I will NEVER use this location again!!!

Michael O. on

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Horrible attitude. Charged me for things I didn’t order. Didn’t have the dolly there that I did order. And just disgusting customer service.

ANGEL R. on

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The person at the rental facility had NO customer service skills and need training. In addition, he did not provide any rental documentation besides the truck green sheet; I had to call uhaul customer service for my rental agreement to be emailed. However, the customer service rep. was the BEST!!

LANGSTON W. on

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They only have one truck so I would not recommend. But the main reason myy experience was poor is because you guys charged me for insurance without even asking me. I have full coverage insurance and I don't need your insurance but you charged me anyway and the lady at A+ mini storage said she couldn't take it off because corporate did it when I called for the reservation. Terrible service, I am not happy with it but it's not the clerk's fault.

William D. on

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Nothing everything was great