Customer Reviews for A1 Pawn

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A1 Pawn

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Kristopher D. on

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When we attempted to drop the truck off at the original place, the employees argued with us and demanded that we go to a different location to drop the truck off. The customer should be respected regardless. This place should simply accept the truck and move it to another location by themselves! We ended up bringing the truck to A1 but the place was closed.. It was awkward to drop an equipment off there.

Frederick K. on

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Trailer was very easy to tow. I clean it out, it was dirty when I picked it up.

Nicholaus H. on

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Customer did not leave a comment.

Yvonne J. on

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Daryl A. on

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I live in Maricopa and you have a Customer for the life.

ERICK L. on

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Over charging the customer and misleading on rental

KATHRYNE G. on

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Customer did not leave a comment.

CJ P. on

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the Guys where super helpful, truck was in good shape and ready to go!

Timothy G. on

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Everything was nest and clean. Everyone was friendly.

Christine P. on

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We unloaded we took the tailor to A-1 about 8:30p.m. I was apologetic to this place because after dropping it off, We tried to complete the drop off link but it wouldnt allow us to complete it. We took a picture with the phone to show we didnt complete the process due to the link not open. We then called the next morning, I spoke with a representative, I told her the whole thing from Friday on. How it wouldnt let me chose a drop off place, phone call a person stated do it at the pick up place, Safford stating no problem drop off place good to go in Maricopa. Only to get a voice message late in the evening stating not a drop off place at A-1. How is that good service. This is not my fault. Since Friday the computer should have stated no drop off in Maricopa, the customer service lady should also stated well let me transfer you to someone who can help you with that, if I can't, and the young man in Safford should have said oh i showing Maricopa is not excepting trailors. Tell me how in any way this is my fault. I do what I am suppose to do when dropping off, and the link won't open to drop off. Please have some one call me to explain to me why I should be charged 20.00, 480-861-2895

Timothy S. on

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Nothing, customer service was great and the gentleman on site was very respectful and professional! I have a very busy schedule and he made sure I was in and out with the paperwork done and the rental hooked up and ready to go in less than 5 minutes. I will for sure do any future Uhaul rental service with him.

Ambrose M. on

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Jarret H. on

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Ginger B. on

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Kevin W. on

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Pamela A. on

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The equipment was clean, but the trailer I received really needs some maintenance before someone else takes it out the tie down mechanisms are rusted and difficult to operate.

Lanease S. on

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TERRY O. on

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Truck had no ac issues very hot

BARRY G. on

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Hood popped open on the 101 fwy and I had to pull over and close it.

Hakeem M. on

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Everything was excellent, and handled professionally. I appreciate the quick and great service from pick up to drop off.

STEWART M. on

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Andrew K. on

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surrounding location under construction

WILLIE L. on

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WILLIE L. on

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William S. on

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Caitlin M. on

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TRACY H. on

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Stacie H. on

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This location is hard to get in and out of. Until the over pass is put in then will be ok. I’d recommend using after overpass is completed or go early before traffic gets bad

Robert A. on

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I had to hook up the trailer myself because the sales person was handicapped.

CJ P. on

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Customer did not leave a comment.

Alina B. on

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When we arrived it would not let us get our truck. After an HOUR on the phone (being on hold 45 minutes of that) they realized it’s because the person before us never returned the truck. So they gave us a different one. And after 30 more minutes of trying to get that truck we finally got the keys. This took away an hour and a half of my truck time that they did not give me back. And still made me pay the full amount. Will never be using them again. Very disappointed.

Abukar A. on

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Customer did not leave a comment.