Customer Reviews for AA OK Mini Storage
(U-Haul Neighborhood Dealer)

485 reviews

19727 Hwy 99 E   Hubbard, OR 97032
(Located on Hwy 99 E between Hubbard and Aurora)

(503) 982-1700

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 3 pm
  • Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(503) 982-1700

19727 Hwy 99 E
Hubbard, OR 97032
(Located on Hwy 99 E between Hubbard and Aurora)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 3 pm
  • Sun: 9 am - 1 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

We have had very good service with this location.

Genny P. 
Rating:
5.0

Jason provides top rate customer service at the AAOK Mini Storage and U-haul. I will continue to use this location for my rental needs.

WILLIAM S. 
Rating:
5.0

Jason is amazing! All your locations should be modeled after his level of customer service, kindness and just being a good dude. He'll be my first call anytime I need to rent a trailer or truck.

Noel B. 
Rating:
5.0

I made the person aware of the problem I had with the uhaul. Made sure I showed him the check Engine light was on. I have pictures of it on if needed.

SANDY G. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

Jordan E. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

Terri H. 
Rating:
4.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

No room for improvements

JUAN R. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

The owner of the mini storage is awesome. We've rented a uhaul trailer from this location twice now, and both times he has gone above and beyond with his customer service and helpfulness.

Maryam R. 
Rating:
5.0

Jason is always a pleasure to do business with! We have been using him for many years and he always gives us impeccable service!

Mitchel G. 
Rating:
5.0

Customer did not leave a comment.

Zachary D. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Everything is perfect!

JUAN R. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Absolutely amazing experience, way better service than anywhere else including the corporate centers

Zac D. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Always excellent service at this location.

Sean L. 
Rating:
5.0

Renting equipment from Jason is always hassle free. I would continue to go out of my way to rent from his location.

WILLIAM S. 
Rating:
5.0

The gentleman was first rate, friendly had the trailer hooked up paperwork completed and I was on my way. Thanks Randy

Randy T. 
Rating:
5.0

Customer did not leave a comment.

Flint R. 
Rating:
5.0

Jason Inman was very kind, thorough, diligent, and followed through with all. The outward appearance of the location is not like those big stain glass window UHaul rental locations, but don't let that set you back. Had one of the easiest rentals ever here - and I move often. Thanks to Jason and whatever crew he has.

John M. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
1.0

It sucked! cause you keep sending shit to me. Wrong email address for this person.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Elaine S. 
Rating:
1.0

Customer did not leave a comment.

NICHOLAS L. 
Rating:
5.0

Customer did not leave a comment.

Kyle S. 
Rating:
5.0

Customer did not leave a comment.

Chris W. 
Rating:
5.0

It's always a pleasure doing business with Jason and the AAOK Mini Storage and Uhaul! There is nothing to improve on!

WILLIAM S. 
Rating:
5.0

Nothing

John A. 
Rating:
5.0

No improvement necessary. Jason does a wonderful job. He's very polite, efficient and professional in every way. He's very careful when attaching a trailer to my car. I have rented trailers from him four times and as always the quality of service that will keep me coming back. Kudos to Jason! Thanks for a good job always

John A. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

John Z. 
Rating:
5.0

Customer did not leave a comment.

Tracy F. 
Rating:
5.0

Customer did not leave a comment.

Emanuel M. 
Rating:
5.0

No room for improvements Jason takes care of business, he goes the extra mile to help his customers.

JUAN R. 
Rating:
5.0

Customer did not leave a comment.

John Z. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
3.0

Jason was very nice. Location was an older storage unit place.

Jason P. 
Rating:
5.0

I was very pleased with the experience I had at this location. The gentleman that helped me was friendly and thorough during the entire rental process. The customer service was top notch. He walked me through every item I needed to know about the truck and even adjusted the mirrors to my liking. I would definitely recommend this location.

Garrett O. 
Rating:
5.0

Customer did not leave a comment.

Barbara W. 
Rating:
5.0

Jason was very helpful from the week I picked up moving boxes to the week I needed a moving truck ! Thanks a million on making my move that Much nicer !

Irene G. 
Rating:
5.0

Please continue the great service.

Maria Elisabeth R. 
Rating:
5.0

Customer did not leave a comment.

Abigail M. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
3.0

The man there was courteous, helpful and friendly. Entrance thru a narrow gate just off the road was just ok.

Jerry B. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Jason is always great to work with! He's always willing to help!

Mitchel G. 
Rating:
1.0

Very friendly, was able to drop off the car hauler quickly and get on my way.

Bobby B. 
Rating:
5.0

honestly nothing, the service was excellent! The owner catered to my needs and was ready right as i arrived. 10/10.

austin T. 
Rating:
5.0

Jason is amazing! He goes way above and beyond to help! I would definitely recommend this location to everyone

HOLLIE T. 
Rating:
5.0

Nothing. Jason was AWESOME! Totally exceeded my expectation.

Edward E. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Not much...Jason is always very professional and courteous. Helps hook up the equipment and makes sure it is clean and working. We will always go to him first for all our Uhaul needs. Thanks!!

Joseph B. 
Rating:
5.0

It was all good.Jason was great ,very friendly and courteous.

Mark C. 
Rating:
4.0

Jason at AA OK Mini Storage in Hubbard, OR was was great to work with. The equipment was ready, he called to confirm, gave thorough directions and was super helpful when I returned the equipment.

Jan B. 
Rating:
5.0

Jason was great to work with.

Tim L. 
Rating:
5.0

This guy was really helpful and made the whole rental super easy and he was accommodating to our late pick-up.

Kenneth H. 
Rating:
3.0

Customer did not leave a comment.

Benjamin W. 
Rating:
5.0

Customer did not leave a comment.

Brad M. 
Rating:
5.0

Extremely nice, helpful person.

Michael A. 
Rating:
4.0

Jason was knowledgeable, very friendly and helpful with our rental.

WILLIAM R. 
Rating:
3.0

Very knowledgeable and thorough! Excellent Service! Could use some landscape maintenance! I'll be back :)

carey D. 
Rating:
5.0

I go to AAOK for all my UHaul needs, even if it means going several miles out of my way. Jason is the best rep in the biz, period.

WILLIAM S. 
Rating:
3.0

The breaks on the truck need serviced. I am a CDL driver and if I would have got an inspection they would have failed. I returned my truck on full and the guy said he was going to charge my company for gas cause he put the gas cap on and he knows we didn't put gas in the uhaul so i will never go back here again and if you look my name up i use haul a lot for my shuttle trucks as i am a mover. I will tell my company we need to use another rental truck place. The gas was full when i took it and was full when i returned it. Guy is crazy with charging me anyway. Probably going to take another truck to get gas and charge me.not cool. I was so mad.

Tara M. 
Rating:
5.0

Customer did not leave a comment.

MELODY G. 
Rating:
5.0

Customer did not leave a comment.

Benjamin S. 
Rating:
5.0

Customer did not leave a comment.

Diana V. 
Rating:
5.0

I have rented several pieces of equipment at the AAOK Mini Storage over the years and go out of my way if necessary to continue to do so.

WILLIAM S. 
Rating:
2.0

I had to travel out of my way to pick-up a car hauler for the trip. The place looks like it hasn't been cleaned it years and the yard is full of deep pot holes. The person there was very friendly and helpful and only plus.

Gary H. 
Rating:
4.0

Customer did not leave a comment.

Anita N. 
Rating:
4.0

Customer did not leave a comment.

STEVEN F. 
Rating:
5.0

Outstanding service. Jason was informative, professional and courteous. Will be renting specifically from here going forward.

John P. 
Rating:
5.0

This was probably the most helpful, polite and pleasant business transaction I've ever had. Very professional and also very competent. He made me feel like his most important customer ever.

Kevin C. 
Rating:
5.0

This location wasthe BEST uhaul location I have rented from. jason was beyond helpful and even met me to unhook trailer after hours. i couldnt recommend him any stronger.

susan B. 
Rating:
5.0

Customer did not leave a comment.

Stephanie B. 
Rating:
5.0

Jason was great and very helpful. We had to call him at nine o'clock at night and he answered the phone and gave us information we needed. Good place, good service.

Daniel S. 
Rating:
5.0

The attendant went well above and beyond for me. My trailer wiring had a short and he identified when checking the lights. He spent over :30 assisting me in fixing the problem. Incredible service

Jeremy W. 
Rating:
5.0

Excellent service. Clean well maintained truck

ricky J. 
Rating:
5.0

Jason was very accommodating and pleasant!

MARK J. 
Rating:
5.0

Jason is always very polite and professional. He bends over backwards to make sure the rental experience is excellent. I really appreciate how he devotes time to superb customer service! I will ONLY rent from him.

Elaine B. 
Rating:
1.0

The location was unkempt, too small for all its customers at one time, and some of us had to wait outside in the rain, the place was overrun with weeds, and some abaindoned looking cars were parked in front with weeds growing around them. Only one parking space for guests was left in the gravel lot in front of the office The place almost looked abandoned

AMS T. 
Rating:
5.0

Customer did not leave a comment.

Kris K. 
Rating:
3.0

Make access more convenient

Edward B. 
Rating:
5.0

Jason always gives personal service and is extremely efficient coming and going

Terry B. 
Rating:
5.0

Truck worked well. It was very clean. Finally a place that actually has fuel in the tank so you don't have to stop twice.

Benjamin L. 
Rating:
3.0

Have all of your dealers be as helpful and considerate as Jason Inman was with me. He was extremely helpful while being very efficient.

William M. 
No reviews have been submitted for this location.

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