Customer Reviews for AAA Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of AAA Mini Storage

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JOHN A.
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Thank you

AHMAD W.
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Customer did not leave a comment.

Maisie F.
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I Regret spending my money on “all lives matter” store (it was plastered on the front office window stating “we support all lives matter”. Although good and clean truck, I would not recommend this place to my fellow peers. If I had known beforehand on where their values lie, I would absolutely have not chosen this store and company to spend my money on.

MARIA B.
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Customer did not leave a comment.

jesus E.
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False advertising on rental fees

wayne W.
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Customer did not leave a comment.

Alden D.
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Great customer service, highly recommended

Nichole G.
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Joshua helped me out and he was great!

Chris R.
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Our uhaul that was reserved ten days in advance was given to someone else on the day of our move, the manager was rude, and basically said we were out of luck. After many phone calls we were able to get a smaller truck, from a different location, without a ramp, which made our day twice as long and more difficult to load washer, dryer, and refrigerator. I can't recommend this location or any other.

Joseph O.
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Customer did not leave a comment.

Jamie C.
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The reservation held and all went well.

antonette I.
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I was very happy with the excellent service of Joshua starting when I picked up the rental truck. He goes way beyond the call of duty to assist us in any way he can. Their truck is well maintained and very clean. I have and will recommend them to any of my family, friends and colleagues. I will use them again when I have the need to rent for truck. Thank you so much!

Hosam I.
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Customer did not leave a comment.

Karl S.
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The outside of the truck was fairly dirty, but that didn't matter to me. Josh was extremely friendly and helpful. This location has a very limited supply of vehicles, but they had just what I needed (10' truck) when I needed it (next day)!

Shane V.
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Customer did not leave a comment.

REGINALD H.
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we made the reservation and also confirmed on the online app the day of. When we walked in the rep said Oh you're half hour late let's see if they truck is still available. He said if you don't show in 15 min they can rent to someone else. Which is terrible customer service especially since that was not anyway on the form when you reserved it. Our truck was still there, but can you imagine what a issue we would have had if it wasn't. We were moving our daughter out of her apartment and heading back to MI. If you are going to give away a reserved truck if customer is 15 minutes late...YOU SHOULD STATE IT VERY CLEARLY ON THE RESERVATION FORM. I put yes for recommending only because the employee explained why Uhaul does this and was very nice and apologetic.

Joel C.
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Customer did not leave a comment.

MARIA M.
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Customer did not leave a comment.

Jackie A.
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Jason displayed excellent costumer service. Always kind and professional. We would definitely use their location again!

eric P.
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Customer did not leave a comment.

Chris M.
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Great service by Josh highly recommend this location

Diana M.
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Recieved truck with a flat tire, and for whatever reason couldn't drop off at any uhaul location so spent more money on milage having to return to location and believe I was lied to about where gas was because we filled it back up before returning. So whole experience felt like a rip off

ANTHONY R.
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Excellent staff

Preston W.
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The manager was awesome! He was so kind and gracious. We will go back when we need to!

Walter V.
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Everything perfect

CAROLYN R.
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I asked the worker if I would need to fill the whole tank (33 gallons, by the way) and they confidently said "yes, definitely." They also said that I wouldn't be refunded if we didn't use all the gas. I filled up the tank all the way and we barely used a quarter of it. Such a waste.

mel M.
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Excellent customer service. The customer service representative was very patient and helpful. He walked me around to see my different options. I will definitely recommend this service because of the excellent customer service!

kathleen M.
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The staff was helpful and polite.

saeed R.
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Customer did not leave a comment.

Yanting C.
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We had a wonderful experience to rent the U-HAUL there. The agent is kind and patient with a cool cowboy cat and a lovely puppy. The whole process is smooth and effective. Highly recommend.

Jonick P.
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Everything is great!

Ken F.
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Customer did not leave a comment.

Charles W.
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Customer did not leave a comment.

quyet N.
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Customer did not leave a comment.

Olana F.
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Customer did not leave a comment.

STEPHEN W.
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Customer did not leave a comment.

CHRISTOPHER M.
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To hard to find

Margaret J.
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Customer did not leave a comment.

Roger B.
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good experience

harpreet S.
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Customer did not leave a comment.

ASHLEY S.
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Offer deals

Carissa N.
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The place is just hard to find. Easy to spot the uhaul but hard to determine where the office is.

Helena B.
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Great service

MICHAEL H.
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Not a thing, good service all the way around. Thank you.

CHASE D.
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Not lie about the gas gauge it was at 3/4ths when I dropped it off

Ahmed A.
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Thank you Joshua!

Nasim G.
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Customer did not leave a comment.

Bret N.
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Customer did not leave a comment.

TIANLIANG S.
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Customer did not leave a comment.

NICK C.
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good service!

Barbara G.
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Nothing. Everything was great especially the friendly and helpful customer service from Joshua.

Sandra E.
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Joshua was very helpful. He understood our needs and got us on our way quickly. A++

cecilia R.
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Customer did not leave a comment.

Lucas G.
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Having to call about the gate when I'm here is a little annoying.

Steven S.
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Awesome!

olga M.
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Customer did not leave a comment.

Kevin L.
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The person who helped us out was named Josh. He was really friendly and helped us get what we needed really fast.

Christopher L.
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Everything. Last time I rented the van was not at original location. This time the van got a flat and we had to wait for an hour and half for help to come.

leslie B.
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Customer did not leave a comment.

JAQUELINE S.
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Everything was great.

dakarai B.
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awesome service

Kevin W.
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Excellent customer service at this location. Always a pleasure to deal with them and do business

janet V.
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They overcharged the mileage . I will never use this i haul sgain

Jennifer M.
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Josh was very helpful and friendly. Great rental experience at this location.

mostafa E.
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Great experience, the Uhaul rep inside was very professional and explained very little detail.

Jessie R.
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The lady who attended me was very friendly and very informative, but the location is hidden, the van was extremely dirty and I felt gross to drive it. It needs a good wash and detail cleaning inside. I had to carry sanitizer and hands wipes to constantly clean my hands.

ANTHONY P.
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Josh was very accommodating, called me to make sure everything was good. I would definitely rent from this location again, excellent customer service!!! Thanks Josh..

LORRAINE H.
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Customer did not leave a comment.

Sankha D.
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The uhaul representative Joshua at the center was really helpful and amicable. I would definitely recommend this place to everyone who would show their interest. Thank you.

ALBERT J.
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Customer did not leave a comment.

JANICE W.
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This location was initially hard to find because the signage was small, had to really look for it. The representative was very helpful.

ANGLIN P.
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Customer Service is great! Joshua is very knowledgeable and gave me great suggestions on moving. He is an awesome young man and I will definitely use and recommend your location in the future. Thank you Joshua!

nancy K.
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Customer did not leave a comment.

Adesina A.
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Charged for Gas after returning it back with the same fuel level I took it. Terrible service.

shantel C.
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Lady had no idea what she was doing!

RALPH K.
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Great place to rent your Uhaul, clean and well maintained equipment, Josh was great with explaining everything. He was very friendly and helpful.

juanita L.
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Customer did not leave a comment.

migel Z.
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Customer did not leave a comment.

Andres C.
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Service was great!!!

Linda H.
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Customer did not leave a comment.

HELEN R.
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Great customer service, very affordable and very clean

Quinn B.
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The location is difficult to find. Maybe a bigger sign would help.

Alfred W.
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Service was very nice and helpful and understanding. The woman who helped me was absolutely wonderful.

Amartya M.
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It was really hard to locate the pick up location. Better signs should be put up. Also, it would be much better if the working hours could be extended beyond 5 P.M.

Reena D.
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Joshua was great, he was very knowledgeable and answered all questions we had. I will definitely come back for future moves!

Patricia D.
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We dropped off the truck at 1530 on a Monday. We put the key in a marked drop box. However, we forgot about the dolly in the back. I called the office before we left the parking lot. No one answered! I then called the office where we picked up the Truck to let them know the situation in case there was an unlisted number to contact directly. The area had homeless people in the lot and there was no way to enter the office or leave the truck in a secure area. I will NEVER use this location again! I would have rather put the extra 35 miles on the truck.

sarah L.
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Customer did not leave a comment.

Dolores C.
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The rental process of this truck was the worse experience ever!!!!! I don't even know where to begin to explain this experience.

Sophia W.
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Best Uhaul experience of our lives.

Bruno B.
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Billing was really screwed up and still is not resolved.

Brian H.
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Customer did not leave a comment.

Alexis B.
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U-Haul's card reader needed some work but Joshua gave me some free miles and free insurance just for the small inconvenience to me. Absolutely wonderful customer service!

firas F.
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It was a great truck and it was easy to drive

tina S.
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The truck had a low tire pressure and I had to fill it before I could look at the mileage. The attendant didn't know this because she did not look at the mileage or gas, nor did she go over for any damage just because I bought the coverage. I had to re.industry her when turning in the vehicle to check mileage and gas. She did not know how to operate a computer and wasn't available when I went to pick or return, was always waiting on her. Worst experience ever.

Denny T.
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Nothing, great service!

Bridgette P.
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the address was very hard to find, it stated Blain St and it's actually on Iowa hidden in the back, no visual UHAUL signs.

Virgina E.
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I called to reserve a 15' u-haul at one location but when the day came for my move I was told that I would have to pick up the u-haul at a location 10 miles away. Why did the u-haul not bring the truck to the location themselves instead of ruining my mornin ! Hello

David L.
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I would provide an alternate way to contact the office, in case I got caught inside the gate again when the agent isn't there. I was able to exit thanks to a local shop owner. Loretta, the agent at the time, was wonderful; very helpful -- I just happened to return during a time when she was out, and a truck was exiting the mini storage area. I entered the still-open gate to go to the office, the gate closed, and no one was there.

justin H.
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The place that I picked it up from the guy is really cool he helped me out big time .

Christian S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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