Customer Reviews for AAble 2 Stow It
(U-Haul Neighborhood Dealer)

781 reviews

855 Taft St   Gary, IN 46404

(219) 949-6577

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat: 8:30 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(219) 949-6577

855 Taft St
Gary, IN 46404

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat: 8:30 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

ALICIA T. 
Rating:
5.0

Customer did not leave a comment.

Zachary C. 
Rating:
5.0

Everyone was polite and knew their job well.

paula S. 
Rating:
4.0

Customer did not leave a comment.

LARRY B. 
Rating:
5.0

Customer did not leave a comment.

Elaine B. 
Rating:
5.0

U don't need to do anything...Everything was perfect.

ALICIA B. 
Rating:
3.0

Customer did not leave a comment.

juli H. 
Rating:
5.0

Customer did not leave a comment.

Tracy S. 
Rating:
5.0

Nothing, they are very courteous and helpful in selecting the right truck for the move that we had to do. We will definitely refer them to our associates and friends

david C. 
Rating:
5.0

Nothing keep doing what u all doing I love the service thanks

REGINALD W. 
Rating:
5.0

Even with the Pandemic it was easy to access my unit. The staff was always friendly and helpful. Prices were reasonable.

Carol P.  |  Overall Experience 
Rating:
5.0

Everything was great from this location, especially since it wasn't my original location. Greatful they had what I needed. Thank you.

Roxanne G. 
Rating:
5.0

Keep the good work up

Ladyanna W. 
Rating:
5.0

Nothing U Haul is great and friendly service Thank you

Lee E. 
Rating:
3.0

The first truck I was given seemed ok at first, but when I arrived home, I realized the battery light was on. I called the rental location and they apologized and said that truck had some known issue with the battery and they asked me to bring it back to swap for another truck. I agreed because I was worried about loading the entire truck and then it wouldn't start. So I made the trip again, which is 40 minutes round trip. I picked up another truck, but by this time I wasted 2 hours. I was not offered any type of discount or compensation for my time. I realize mechanical issues happen, but I've been a faithful customer of U-Haul for many years.

QUENTIN H. 
Rating:
3.0

Had to wait for cleaning. Just have purchase ready.

ALBERT S. 
Rating:
5.0

Customer did not leave a comment.

Eddie M. 
Rating:
5.0

Customer did not leave a comment.

ANGELA R. 
Rating:
5.0

Nothing ... Great customer service

TARSHA N. 
Rating:
5.0

Nothing in my eyes best service ever!

Raymond B. 
Rating:
5.0

Very friendly staff

SCHOOL SUPPLY GIVEAWAY OF G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BOB W. 
Rating:
4.0

Service was good.

Ladonna R. 
Rating:
5.0

Continue to have great customer service skills

LAWRENCE T. 
Rating:
2.0

They were unable to find my reservation made through the app which resulted in no available trucks at the time scheduled for me to pick up the equipment. Also the truck rented to my had low oil.

DONYA' G. 
Rating:
5.0

Customer did not leave a comment.

willie H. 
Rating:
5.0

Customer did not leave a comment.

George D. 
Rating:
5.0

Customer did not leave a comment.

Sheila M. 
Rating:
3.0

Van was not ready and I was on a tight schedule.

DWAINE T. 
Rating:
5.0

They were so amazingly good to me because I called to let them know that I was running a little bit late. I would be in a little bit later in the afternoon and I got stuck in Warsaw Indiana due to a big accident and I sat there for an hour or a little bit more. They were understanding but I still had to pay the difference. I was so happy to reach my destination back home. Thank you guys so much for your help. I will you guys again when I move. I never knew how much can accumulate when a person passes away. Wow!!!! Thank you so much.

Ana S. 
Rating:
4.0

Customer did not leave a comment.

LAMECA J. 
Rating:
5.0

Keep doing what you do best great job

glenn R. 
Rating:
5.0

The 20 ft truck that I rented was in good shape and it drove very well. My service at pickup and at drop off was very good. Everyone was very personable and did a great job of getting me into the rental and out of the rental again.

KENNICE D. 
Rating:
1.0

Lazy staff

Erica L. 
Rating:
5.0

Customer did not leave a comment.

WANDA H. 
Rating:
5.0

A great team in Gary, IN. Very nice and helpful.

ANTHONY RAYMOND K. 
Rating:
4.0

Customer did not leave a comment.

Harry T. 
Rating:
5.0

Customer did not leave a comment.

JOEL G. 
Rating:
5.0

I really like this location!

ERICKA I. 
Rating:
5.0

The facility was clean and spacious and staff was friendly and helpful

William F.  |  Overall Experience 
Rating:
3.0

James was a great help.

KRISTINA L. 
Rating:
5.0

Customer did not leave a comment.

ANGELINA L. 
Rating:
5.0

Nothing that I can recommend

EDDIE M. 
Rating:
5.0

I thank you for cutting a new key for my rental. Although it was my fault, the problem was corrected quickly. Thank you

TRUMMIE H. 
Rating:
4.0

Truck out of balance road rough

Courtney O. 
Rating:
5.0

Customer did not leave a comment.

jorge A. 
Rating:
5.0

My service with you guys were excellent. I have nothing for you guys to improve. This was my first time renting a moving truck and you guys gave me the best experience specially when it was a rainy day. The customer service was wonderful. When I returned the truck the young lady called me to let me know she was charging my card I appreciate that because if she didn't explain I would have been confused on why I have two charges.

Mo Ney N. 
Rating:
5.0

Customer did not leave a comment.

LASHANDRA S. 
Rating:
5.0

I had a wonderful experience... He made me feel at ease....

THERESA D. 
Rating:
5.0

Everyone I met there were professional and very nice. There customer service was excellent. I've used them before and I'll use them again. If I could give them 5 stars I would.

Traci L. 
Rating:
5.0

Customer did not leave a comment.

RODDRETTA C. 
Rating:
5.0

I will be coming back!

ERICKA I. 
Rating:
4.0

I can't believe a person in Skokie, IL has to drive all the way to GARY,. IN to pick up a truck. There had to be a place with a closer location.

Margaret G. 
Rating:
5.0

Customer did not leave a comment.

DIONE N. 
Rating:
5.0

Customer did not leave a comment.

RENEA M. 
Rating:
5.0

easiest place to rent from - always clean equipment and fast friendly service

james P. 
Rating:
5.0

Chose Uhaul after Budget cancelled my truck without notifying me! Staff was very accommodating with easy check-out. Only concern was going over in mileage. Need unlimited long distance mileage.

VALERIE L. 
Rating:
4.0

Customer did not leave a comment.

Tanzy J. 
Rating:
5.0

top notch - everything always goes smoothly

Vivian T. 
Rating:
4.0

I think it's fine the way it is.

Louis H. 
Rating:
5.0

None

Kieth N. 
Rating:
5.0

Customer did not leave a comment.

TRUMMIE H. 
Rating:
4.0

Gas tanks should be full

CHECKETA J. 
Rating:
5.0

It would be nice if you could start renting out SUVs and little Jeeps that will be a new swing of things four ones that just run errands they could rent a SUV or Jeep 2 make their errands or go somewhere across town or out of town or whatever's open to do I think that would be cool if You Haul could also do something like that I'm just saying. Your friend Thomas Yancey

thomas Y. 
Rating:
5.0

Mrs Sharon company, Always a pleasure to work with them & the work. Alway cleaning.

Rhonda R. 
Rating:
3.0

Customer did not leave a comment.

krista L. 
Rating:
5.0

Top quality service. No improvements noted at this time.

DOUGLAS W. 
Rating:
5.0

Customer did not leave a comment.

EDDIE M. 
Rating:
5.0

Customer did not leave a comment.

Wanda H. 
Rating:
3.0

Nothing

sammie W. 
Rating:
2.0

Customer did not leave a comment.

Breandrea L. 
Rating:
5.0

Customer did not leave a comment.

Shirley B.  |  Overall Experience 
Rating:
5.0

it is so easy to do this over the phone at this facility - I can sit in my truck - call in and within minutes I am on my way. They have a great attitude - fast friendly service - always clean equipment. best place to rent any Uhaul equipment

james P. 
Rating:
5.0

Customer did not leave a comment.

ARMIDA M. 
Rating:
5.0

Customer did not leave a comment.

BASIA R. 
Rating:
5.0

Would help out the service is to have some more vans and pickup trucks at that location

yancey T. 
Rating:
5.0

Great service! Great new pick up Truck! Loved it! Very easy and quick and prompt service! Very friendly and nice people!

TRESTINE D. 
Rating:
5.0

always a great place to rent from

james P. 
Rating:
5.0

Customer did not leave a comment.

THOMAS F. 
Rating:
5.0

Excellent service 👍

MARCUS D. 
Rating:
5.0

Customer did not leave a comment.

GEONTAE A. 
Rating:
5.0

Customer did not leave a comment.

Leonard C. 
Rating:
4.0

Customer did not leave a comment.

SABIR M. 
Rating:
5.0

The young man was so helpful and pleasant I will return

Evelyn S. 
Rating:
5.0

Great customer service by everyone

MORCIA L. 
Rating:
5.0

I'm am so pleased with the Customer Service and the attention to accommodate us in a safe manner during Covid is superb

WANDA H. 
Rating:
2.0

Extremely high.

boyd M. 
Rating:
5.0

Nothing, keep up the good work.

STEPHEN A. 
Rating:
5.0

Customer did not leave a comment.

WAYNE W. 
Rating:
3.0

Customer did not leave a comment.

BOYD M. 
Rating:
5.0

Yes, it was easy to work with the staff and I would recommend to go to this storage

mattie W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia K. 
Rating:
4.0

Customer did not leave a comment.

CHERELLE M. 
Rating:
4.0

The lady that assisted me, I believe her name is Sharon, but I could be wrong. I was really professional and pleasant upon following up on my reservation and I was assisted and satisfied. I received the services that I was looking for at UHAUL. Thank you

LAMECA J. 
Rating:
5.0

Customer did not leave a comment.

james P. 
Rating:
5.0

Customer did not leave a comment.

Sean J. 
Rating:
5.0

Customer did not leave a comment.

Tamishia B. 
Rating:
1.0

My truck stopped you can improve by having working equipment I was charged full price and couldn't complete my move but was still charged the full amount

BIANCA B. 
Rating:
5.0

The young lady that helped me was very kind,very professional, explained everything , and offered us options that we were not aware of. My experience was excellent and I would diffently recommend friends and family members😊

Donya W. 
Rating:
5.0

Fast, friendly service

sandy W. 
Rating:
5.0

never any issues - love this place

james P. 
Rating:
5.0

Continue to keep providing good customer service and continue to keep smiling.

Sheilia H. 
Rating:
5.0

Thanks for letting me in the gate before opening to retrieve my car😊

GWENDOLYN B. 
Rating:
2.0

Need to update your systems to have better drop off points and it took for ever to get someone on the phone using the 800 number other then that was real good

Donald E. 
Rating:
5.0

Customer did not leave a comment.

Wanda H. 
No reviews have been submitted for this location.

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