Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Will was a top notch guy. Super helpful and knowledgeable. I need to rent equipment of all varieties on occasion. I'll be renting from this guy exclusively from now on.
Jason P.
Rating:
5.0
Customer did not leave a comment.
Joe K.
Rating:
5.0
Great service and everything went well. Smooth easy transaction and will use this location if i have the neex for a truck for anything. Thank you for making the rental an easy simple quick process.
Matthew H.
Rating:
5.0
Nothing the best experience..wow I am so proud of ur personal the so humble and very professional I love them I will go back any time I need Uhaul equipment this was my third time every time I get more satisfied...thank u.
ali S.
Rating:
3.0
Customer did not leave a comment.
Linda P.
Rating:
5.0
Customer did not leave a comment.
CHRIS H.
Rating:
5.0
Customer did not leave a comment.
ALONZA H.
Rating:
5.0
Customer did not leave a comment.
JOE K.
Rating:
5.0
Customer did not leave a comment.
Robert B.
Rating:
5.0
Customer did not leave a comment.
JOE K.
Rating:
5.0
Customer did not leave a comment.
PAMELA B.
Rating:
5.0
Customer did not leave a comment.
NEIL W.
Rating:
5.0
Customer did not leave a comment.
ROGER E.
Rating:
5.0
Customer did not leave a comment.
Joe K.
Rating:
5.0
Customer did not leave a comment.
TODD G.
Rating:
5.0
Customer did not leave a comment.
BRANDON Y.
Rating:
5.0
Customer did not leave a comment.
joe K.
Rating:
5.0
Customer did not leave a comment.
BRIAN W.
Rating:
5.0
Customer did not leave a comment.
TIMOTHY C.
Rating:
5.0
Customer did not leave a comment.
JOE K.
Rating:
1.0
Customer did not leave a comment.
Hank P.
Rating:
5.0
Satisfactory
Abayomi S.
Rating:
5.0
Everything was great
kinneth W.
Rating:
5.0
Customer did not leave a comment.
Rosemary K.
Rating:
5.0
Nothing to improve. Agent was very professional and took the time to give me pointers regarding the vehicle. This made me feel comfortable.
Michelle B.
Rating:
5.0
William did a great job!
JOE K.
Rating:
5.0
Thanks to Will for GREAT Sercice!!!!
Don M.
Rating:
5.0
Customer did not leave a comment.
Diana T.
Rating:
5.0
Excellent service!
Ron D.
Rating:
4.0
Customer did not leave a comment.
Ryan G.
Rating:
5.0
Customer did not leave a comment.
teresa H.
Rating:
5.0
Customer did not leave a comment.
Travis B.
Rating:
5.0
N/A
Patrick Y.
Rating:
4.0
Great personnel and very helpful
Burton P.
Rating:
5.0
Customer did not leave a comment.
robert C.
Rating:
5.0
Customer did not leave a comment.
ROBERT C.
Rating:
5.0
Customer did not leave a comment.
joe K.
Rating:
5.0
Customer did not leave a comment.
sostenes S.
Rating:
5.0
Customer did not leave a comment.
ARMONDO P.
Rating:
5.0
Customer did not leave a comment.
JOE K.
Rating:
5.0
Customer did not leave a comment.
marvin R.
Rating:
5.0
Customer did not leave a comment.
JENNIFER B.
Rating:
5.0
Customer did not leave a comment.
LONG P.
Rating:
5.0
Customer did not leave a comment.
JOE K.
Rating:
5.0
Customer did not leave a comment.
ROBERT C.
Rating:
5.0
Customer did not leave a comment.
steve B.
Rating:
5.0
Customer did not leave a comment.
GARY P.
Rating:
5.0
Customer did not leave a comment.
Kenneth C.
Rating:
5.0
Customer did not leave a comment.
Joe K.
Rating:
5.0
Customer did not leave a comment.
JADDE T.
Rating:
5.0
Customer did not leave a comment.
austin H.
Rating:
5.0
Customer did not leave a comment.
JOE K.
Rating:
1.0
I was told they open at 9. Arrived 5 minutes till 9. Door was open no one present. A guy in the adjoining business said he's not there, he would be in later that day. He said to leave it on the lot. I then used the webpage to return without some one present after/before hours. Poor representation.
Kent H.
Rating:
5.0
Customer did not leave a comment.
Daniel B.
Rating:
5.0
Customer did not leave a comment.
Hanna A.
Rating:
5.0
4 wheel dollies are not available at this location. Should be available or listed as such online. Very easy process to return truck after hours
Cheryl E.
Rating:
3.0
Customer did not leave a comment.
Nikaiya P.
Rating:
5.0
The staff was very cordial and helpful, had what i needed and on my way in a timely manner.
Thank you!
Raymond E.
Rating:
5.0
Customer did not leave a comment.
anthony C.
Rating:
5.0
Customer did not leave a comment.
kayla C.
Rating:
5.0
Customer did not leave a comment.
JOE K.
Rating:
5.0
Customer did not leave a comment.
William E.
Rating:
5.0
Customer did not leave a comment.
JOE K.
Rating:
3.0
The guy doing the paperwork seemed confused and was struggling with the computer. A 10 minute check in process lasted well over 45 minutes. He was very apologetic and nice though.
Daniel S.
Rating:
5.0
Customer did not leave a comment.
Don G.
Rating:
5.0
Customer did not leave a comment.
antonio A.
Rating:
5.0
Customer did not leave a comment.
David L.
Rating:
5.0
Very easy place to deal with. Professional and courteous. I will be back
chris S.
Rating:
5.0
Customer did not leave a comment.
bill C.
Rating:
5.0
Great people always ready and clean
Thank you
BRIAN G.
Rating:
5.0
Nothing service was exceptional
steve R.
Rating:
2.0
The attendant, bless his heart, really didn't know how to be of assistance. It took me 50 minutes to pick up my UHaul. The online site and the app were just a ridiculous process that I could have been warned about in advance. There was no reason for it to take me that long. I appreciate that man's patience but I was losing mine. Also, their phone number listed online is incorrect so I had no way to call them.
Ruth A.
Rating:
5.0
Customer did not leave a comment.
Jorge A.
Rating:
5.0
The owner is fantastic and very helpful
BRIAN G.
Rating:
5.0
Customer did not leave a comment.
Johnie M.
Rating:
5.0
Customer did not leave a comment.
cindy H.
Rating:
3.0
Customer did not leave a comment.
Terry S.
Rating:
5.0
Great service
Joshua S.
Rating:
4.0
Customer did not leave a comment.
buddy G.
Rating:
5.0
Customer did not leave a comment.
landon L.
Rating:
5.0
Joe at the rental location in Kennedale was very helpful. Picked the perfect sized truck for our needs and located the return location in Granbury for us too. Superb service!
Wilbert N.
Rating:
5.0
Customer did not leave a comment.
Derelle B.
Rating:
5.0
Customer did not leave a comment.
Wesley R.
Rating:
5.0
Excellent Customer Service!
danny D.
Rating:
5.0
Super friendly and very helpful
Leonard G.
Rating:
5.0
Great, friendly service and easy to pick up and drop off.
Martha D.
Rating:
5.0
Customer did not leave a comment.
Helen M.
Rating:
5.0
Customer did not leave a comment.
You L.
Rating:
3.0
Customer did not leave a comment.
Richard A.
Rating:
5.0
I was very pleased with the outstanding service I received at this location. The truck ?? was clean and issue free the owner and staff are beautiful people I would most definitely recommend this location to anyone needing to rent a truck.
Thank you so much!
Tasha S.
Rating:
5.0
Customer did not leave a comment.
Daniel S.
Rating:
5.0
The onsite folks were very helpful!
Merrideth Z.
Rating:
5.0
Customer did not leave a comment.
chris M.
Rating:
5.0
We love renting every year from here.
Beth S.
Rating:
5.0
Nice folks to work with. Made it easy for me to pick up the truck and drop it off at their convenient location.