Customer Reviews for A&B Service
(U-Haul Neighborhood Dealer)

646 reviews

87 State Rte 17M   Harriman, NY 10926

(845) 782-2397

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat: 8:30 am - 1 pm
  • Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(845) 782-2397

87 State Rte 17M
Harriman, NY 10926

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat: 8:30 am - 1 pm
  • Sun: 9 am - 1 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Uhaul is professional. It great to count with company like uhaul.

CHARLESW P. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM K. 
Rating:
5.0

Customer did not leave a comment.

MARCOA Z. 
Rating:
5.0

Customer did not leave a comment.

MOSES S. 
Rating:
5.0

Customer did not leave a comment.

GEORGET O. 
Rating:
5.0

They were very professional and helpful

Jacob K. 
Rating:
5.0

Always friendly prompt service 10 out of 10

Paul M. 
Rating:
5.0

These guys at A&B are very helpful. I have been renting trucks for over 40 years and A&B is top notch!!

STEVE B. 
Rating:
5.0

Customer did not leave a comment.

SANGHYUN M. 
Rating:
5.0

Customer did not leave a comment.

ROBERTD R. 
Rating:
5.0

Customer did not leave a comment.

HERSH I. 
Rating:
5.0

Customer did not leave a comment.

ABRAHAM T. 
Rating:
5.0

Customer did not leave a comment.

MAURICEJOHN O. 
Rating:
5.0

The guy who serve me is an amazing guy

joel B. 
Rating:
5.0

Excellent service abraham teitelbaum

ABRAHAM T. 
Rating:
5.0

Very simple, did the pre check online, spent 2 minutes in the store and had my Uhaul trailer. Dropped off after they were closed with no issue. Very pleasant people to do business with!! Thanks!

Luke M. 
Rating:
5.0

Customer did not leave a comment.

SANTOSJOSE G. 
Rating:
5.0

Customer did not leave a comment.

ROY R. 
Rating:
5.0

Customer did not leave a comment.

grace S. 
Rating:
5.0

Great

HAROLDNESTFEWH B. 
Rating:
4.0

Customer did not leave a comment.

CARLOS M. 
Rating:
5.0

Customer did not leave a comment.

STEVENWILLIAM A. 
Rating:
5.0

Keep up the great work! Thank you for serving your customers well and for having affordable prices.

Valentina R. 
Rating:
5.0

I get consistently great service from these folks, renting equipment from them several times a year. Really helpful and friendly staff. EVERY U-Haul franchise should be run like these fellows do it.

LARSE L. 
Rating:
5.0

There is a major design flaw with this truck. I rented it in order to move two large pallets, too heavy to lift and requiring a pallet jack. The pallet jack was mechanical not electric so not particularly heavy. The entire load was max 3000lbs - about a third of what truck is billed for - so the load was safe, and appropriate for the job. Not only did the jack go through a thin metal plate in the floor, but so did my foot thereafter. I'm glad I got the insurance but I don't think I should pay the extra $150. Very disappointing. Not on the location but on Uhaul.

Dan H. 
Rating:
5.0

We had a truck originally scheduled at a different location. It was only when we arrived at the scheduled time we learned the truck was not there. We were told by the Uhaul representative. (Not the person at the store) we had to call around and locate a truck on our own. Milzena was not helpful at all. We wasted time and resources because uhaul did not advise us the truck was not available when they said they had taken it out of service.

BRIANDAVID R. 
Rating:
5.0

Customer did not leave a comment.

Tomasz F. 
Rating:
5.0

This was a totally awesome rental experience. The owner, Bruce, is very friendly, professional and responsive. I highly recommend A&B when you need to rent your next U-HAUL!

Randi B. 
Rating:
5.0

Customer did not leave a comment.

ROBERTD R. 
Rating:
5.0

Customer did not leave a comment.

STEVENJOHN S. 
Rating:
5.0

Customer did not leave a comment.

Carl M. 
Rating:
5.0

Customer did not leave a comment.

ABRAHAM T. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Only issue I had is the trucks airbag dummy light was on.

IRASTUART H. 
Rating:
1.0

Customer did not leave a comment.

CHAIMH G. 
Rating:
5.0

Customer did not leave a comment.

FRANK C. 
Rating:
5.0

Customer did not leave a comment.

STEVEN F. 
Rating:
5.0

Customer did not leave a comment.

ABRAHAM T. 
Rating:
5.0

Customer did not leave a comment.

ABRAHAM T. 
Rating:
3.0

notify customers of a change of location for the truck. Did not receive the pads and hand dolly.

Jose S. 
Rating:
5.0

Customer did not leave a comment.

Tom G. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL S. 
Rating:
5.0

This is the best place where to rent trucks

ABRAHAM T. 
Rating:
5.0

Customer did not leave a comment.

BAO Q. 
Rating:
5.0

Great customer service. Very friendly and willing to help.

BOLIVARANTONIO H. 
Rating:
3.0

Truck was dirty. Windows and mirrors were dirty and smudged.

ROBERTA S. 
Rating:
5.0

Customer did not leave a comment.

DAVID K. 
Rating:
5.0

Customer did not leave a comment.

Corey R. 
Rating:
5.0

Professional, reliable, quick check in / check out.

GERARD P. 
Rating:
5.0

Customer did not leave a comment.

MARCOA Z. 
Rating:
5.0

•Always very clean trucks •Always when they say they have available they do •Awesome, great customer service •Never had such a good U-Haul location by scheduling and picking up always available •They never say they don't have

SHULEMY W. 
Rating:
5.0

Nothing at all. The gentlemen who assisted me with my rental were consummate professionals. Kudos to A&B Service. I appreciate your cordial customer service.

EDWARD I. 
Rating:
5.0

solid, excellent experience

THOMASJ L. 
Rating:
5.0

Consistently excellent service from this vendor. Always happy to do business here.

Lars L. 
Rating:
5.0

A&b service is excellent!

SIDNEYCHARLES J. 
Rating:
5.0

Thank you for being accommodating and we will definitely be using them again

BLANCAESTELA B. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHYE B. 
Rating:
5.0

I would strongly recommend letting future customers know the trucks speeds are restricted. I was trying to pass a truck and the rental truck wouldn't go over 70 mph. It put me in a dangerous situation, that I would not have been in had I been notified of the restriction in advance.

Matthew D. 
Rating:
4.0

The staff was extremely knowledgeable, friendly, and helpful.

EDWARDD C. 
Rating:
5.0

Customer did not leave a comment.

Linda M. 
Rating:
5.0

Great location and fast service would definitely refer other people to this location

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

AHARONYAHYA G. 
Rating:
4.0

Customer did not leave a comment.

ISABEL B. 
Rating:
5.0

nothing, you're doing great

Paul P. 
Rating:
5.0

Customer did not leave a comment.

DAVIDM L. 
Rating:
5.0

Fast and friendly customer service I would give those guys a 6 star

simon S. 
Rating:
5.0

Customer did not leave a comment.

denise F. 
Rating:
5.0

There was an issue with my truck when I went to pick up a trailer rental, and the guys at A & B we're very helpful in trying to sort out the problem. They went above and beyond, and it was greatly appreciated.

CHRISTOPHERMICHA O. 
Rating:
1.0

Dishonest and unprofessional

NICHOLASW V. 
Rating:
5.0

All the guys at A&B or well-informed and gentlemen.

FRANKR C. 
Rating:
5.0

Everything was excellent!

Jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

RICK A. 
Rating:
4.0

Customer did not leave a comment.

KAREEML H. 
Rating:
5.0

The trailer was excellent. The guys were outstanding very friendly and very helpful. Thank you

WAFAS S. 
Rating:
5.0

This is the best location

ABRAHAM T. 
Rating:
5.0

When picked up the truck a had odour of a cigarette the smell was really bad post signs inside the truck for no smoking....... Have proper inspection on the truck front end was shaky..

Arminda R. 
Rating:
5.0

Customer did not leave a comment.

MONICAJ C. 
Rating:
5.0

Customer did not leave a comment.

Jordon M. 
Rating:
5.0

Customer did not leave a comment.

Milton F. 
Rating:
5.0

Drop off process was quick and easy. It was after hours and there was no hassle in the process. Followed instruction from Uhaul video and the drop off location had a drop box for me to leave the key.

KAREEML H. 
Rating:
5.0

I had to travel 200 miles without the use of a place to charge my iPhone I was left on 2% and was panicking because I couldn't rely on my FPS to find the location Had to drive with my brights on because the headlights were so dim The people were great but the van was junk

KARENL F. 
Rating:
5.0

Excellent customer service! Helpful and friendly from start to finish!

Randall L. 
Rating:
5.0

Customer did not leave a comment.

Gleb M. 
Rating:
5.0

It was good as usual

LUISANTONIO JR V. 
Rating:
5.0

We were very pleased with the service we received upon pick-up and return of the rental truck. Renting the vehicle was easy as we did so online. When we arrived to the facility the gentleman at the desk was very friendly and knowledgable. We picked up the truck with no trouble. When we returned the vehicle we received the same treatment. We will definitely recommend this place and will be back should we need to rent another truck in the future. Thank you A&B for exceptional service.

David R. 
Rating:
5.0

Customer did not leave a comment.

SUSANG R. 
Rating:
5.0

Customer did not leave a comment.

mary D. 
Rating:
3.0

Check vehicle before leaving by representaive

LUISANTONIO JR V. 
Rating:
5.0

Customer did not leave a comment.

MOSES S. 
Rating:
5.0

Customer did not leave a comment.

ROBERTO S. 
Rating:
5.0

Attendants were very helpful and friendly.

MELINDAM B. 
Rating:
5.0

Efficient service nice staff, team work clearly seen!!! No wait time !

Ernestine C. 
Rating:
5.0

Nothing to improve. Everything went as smooth as is could have. Easiest way to rent a truck. Thank you u-haul!

Sydney M. 
Rating:
5.0

Sara was amazing and showed great care for our rental needs

Damian P. 
Rating:
5.0

Customer did not leave a comment.

ANTOINETTEP K. 
Rating:
1.0

Customer did not leave a comment.

joseph M. 
Rating:
5.0

Customer did not leave a comment.

ABRAHAM T. 
Rating:
5.0

Customer did not leave a comment.

ANTHONYPAUL P. 
Rating:
5.0

Quick and easy rental, quick and easy return!

PHILIP H. 
No reviews have been submitted for this location.

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