Customer Reviews for A&B Service
(U-Haul Neighborhood Dealer)

680 reviews

87 State Rte 17M   Harriman, NY 10926

(845) 782-2397

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat: 8:30 am - 1 pm
  • Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(845) 782-2397

87 State Rte 17M
Harriman, NY 10926

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat: 8:30 am - 1 pm
  • Sun: 9 am - 1 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The best customer service in the world

ABRAHAM T. 
Rating:
5.0

Customer did not leave a comment.

JOSEPHV B. 
Rating:
5.0

Customer did not leave a comment.

CATHERINEANN P. 
Rating:
5.0

The best The best Five star *****

ABRAHAM T. 
Rating:
5.0

Customer did not leave a comment.

DANIELGERARD S. 
Rating:
5.0

Customer did not leave a comment.

DENNISJ JR F. 
Rating:
5.0

Everyone was up to par. Thank you!!

GUNER M. 
Rating:
5.0

Customer did not leave a comment.

ABRAHAM T. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDERH G. 
Rating:
5.0

Customer did not leave a comment.

Frank B. 
Rating:
5.0

The guys at A&B service are a great team to work with... Steve Bollenbach

STEVENH B. 
Rating:
5.0

Great customer service

Jude D. 
Rating:
5.0

The customer service is excellent

ABRAHAM T. 
Rating:
5.0

Customer did not leave a comment.

FELIXGERMAN A. 
Rating:
5.0

The only problem we had on the 26' truck cross country move was the filthy interior windshield, which was obviously neglected for sometime.

Josh B. 
Rating:
5.0

Customer did not leave a comment.

JAMESGLEN F. 
Rating:
5.0

Customer did not leave a comment.

Heather C. 
Rating:
5.0

I never see such a good customer service like this location

ABRAHAM T. 
Rating:
5.0

Customer did not leave a comment.

LAURENCEJOHN S. 
Rating:
5.0

Customer did not leave a comment.

SUSAN N. 
Rating:
4.0

Professional and friendly.

HESHAMZ A R. 
Rating:
4.0

Customer did not leave a comment.

JOHNM M. 
Rating:
5.0

Keep up the good work

Jacqueline O. 
Rating:
5.0

Customer did not leave a comment.

THERESARUTH S. 
Rating:
2.0

Customer did not leave a comment.

JEANOSMY C. 
Rating:
5.0

Customer did not leave a comment.

DONNAANN M. 
Rating:
5.0

Customer did not leave a comment.

ABRAHAM T. 
Rating:
5.0

Customer did not leave a comment.

SARAHHYUNJU C. 
Rating:
4.0

NA

HARRINARINE M. 
Rating:
5.0

Nothing to add. Very courteous and efficient staff at this location. Truck was clean in excellent condition.

JOSEL T. 
Rating:
5.0

Very good customer service!

NICOLE P. 
Rating:
5.0

The on-line pickup process was more complicated than I expected. Might be good to warn customers when the reservation is made what the pickup process will entail. It all took about 20 minutes or so. Not bad, but I didn't expect it.

RICHARD D G. 
Rating:
3.0

Customer did not leave a comment.

SANFORDJAY L. 
Rating:
5.0

they were good at this location. Professional

William B. 
Rating:
5.0

Uhaul is professional. It great to count with company like uhaul.

CHARLESW P. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM K. 
Rating:
5.0

Customer did not leave a comment.

MARCOA Z. 
Rating:
5.0

Customer did not leave a comment.

MOSES S. 
Rating:
5.0

Customer did not leave a comment.

GEORGET O. 
Rating:
5.0

They were very professional and helpful

Jacob K. 
Rating:
5.0

Always friendly prompt service 10 out of 10

Paul M. 
Rating:
5.0

These guys at A&B are very helpful. I have been renting trucks for over 40 years and A&B is top notch!!

STEVE B. 
Rating:
5.0

Customer did not leave a comment.

SANGHYUN M. 
Rating:
5.0

Customer did not leave a comment.

ROBERTD R. 
Rating:
5.0

Customer did not leave a comment.

HERSH I. 
Rating:
5.0

Customer did not leave a comment.

ABRAHAM T. 
Rating:
5.0

Customer did not leave a comment.

MAURICEJOHN O. 
Rating:
5.0

The guy who serve me is an amazing guy

joel B. 
Rating:
5.0

Excellent service abraham teitelbaum

ABRAHAM T. 
Rating:
5.0

Very simple, did the pre check online, spent 2 minutes in the store and had my Uhaul trailer. Dropped off after they were closed with no issue. Very pleasant people to do business with!! Thanks!

Luke M. 
Rating:
5.0

Customer did not leave a comment.

SANTOSJOSE G. 
Rating:
5.0

Customer did not leave a comment.

ROY R. 
Rating:
5.0

Customer did not leave a comment.

grace S. 
Rating:
5.0

Great

HAROLDNESTFEWH B. 
Rating:
4.0

Customer did not leave a comment.

CARLOS M. 
Rating:
5.0

Customer did not leave a comment.

STEVENWILLIAM A. 
Rating:
5.0

Keep up the great work! Thank you for serving your customers well and for having affordable prices.

Valentina R. 
Rating:
5.0

I get consistently great service from these folks, renting equipment from them several times a year. Really helpful and friendly staff. EVERY U-Haul franchise should be run like these fellows do it.

LARSE L. 
Rating:
5.0

There is a major design flaw with this truck. I rented it in order to move two large pallets, too heavy to lift and requiring a pallet jack. The pallet jack was mechanical not electric so not particularly heavy. The entire load was max 3000lbs - about a third of what truck is billed for - so the load was safe, and appropriate for the job. Not only did the jack go through a thin metal plate in the floor, but so did my foot thereafter. I'm glad I got the insurance but I don't think I should pay the extra $150. Very disappointing. Not on the location but on Uhaul.

Dan H. 
Rating:
5.0

We had a truck originally scheduled at a different location. It was only when we arrived at the scheduled time we learned the truck was not there. We were told by the Uhaul representative. (Not the person at the store) we had to call around and locate a truck on our own. Milzena was not helpful at all. We wasted time and resources because uhaul did not advise us the truck was not available when they said they had taken it out of service.

BRIANDAVID R. 
Rating:
5.0

Customer did not leave a comment.

Tomasz F. 
Rating:
5.0

This was a totally awesome rental experience. The owner, Bruce, is very friendly, professional and responsive. I highly recommend A&B when you need to rent your next U-HAUL!

Randi B. 
Rating:
5.0

Customer did not leave a comment.

ROBERTD R. 
Rating:
5.0

Customer did not leave a comment.

STEVENJOHN S. 
Rating:
5.0

Customer did not leave a comment.

Carl M. 
Rating:
5.0

Customer did not leave a comment.

ABRAHAM T. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Only issue I had is the trucks airbag dummy light was on.

IRASTUART H. 
Rating:
1.0

Customer did not leave a comment.

CHAIMH G. 
Rating:
5.0

Customer did not leave a comment.

FRANK C. 
Rating:
5.0

Customer did not leave a comment.

STEVEN F. 
Rating:
5.0

Customer did not leave a comment.

ABRAHAM T. 
Rating:
5.0

Customer did not leave a comment.

ABRAHAM T. 
Rating:
3.0

notify customers of a change of location for the truck. Did not receive the pads and hand dolly.

Jose S. 
Rating:
5.0

Customer did not leave a comment.

Tom G. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL S. 
Rating:
5.0

This is the best place where to rent trucks

ABRAHAM T. 
Rating:
5.0

Customer did not leave a comment.

BAO Q. 
Rating:
5.0

Great customer service. Very friendly and willing to help.

BOLIVARANTONIO H. 
Rating:
3.0

Truck was dirty. Windows and mirrors were dirty and smudged.

ROBERTA S. 
Rating:
5.0

Customer did not leave a comment.

DAVID K. 
Rating:
5.0

Customer did not leave a comment.

Corey R. 
Rating:
5.0

Professional, reliable, quick check in / check out.

GERARD P. 
Rating:
5.0

Customer did not leave a comment.

MARCOA Z. 
Rating:
5.0

•Always very clean trucks •Always when they say they have available they do •Awesome, great customer service •Never had such a good U-Haul location by scheduling and picking up always available •They never say they don't have

SHULEMY W. 
Rating:
5.0

Nothing at all. The gentlemen who assisted me with my rental were consummate professionals. Kudos to A&B Service. I appreciate your cordial customer service.

EDWARD I. 
Rating:
5.0

solid, excellent experience

THOMASJ L. 
Rating:
5.0

Consistently excellent service from this vendor. Always happy to do business here.

Lars L. 
Rating:
5.0

A&b service is excellent!

SIDNEYCHARLES J. 
Rating:
5.0

Thank you for being accommodating and we will definitely be using them again

BLANCAESTELA B. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHYE B. 
Rating:
5.0

I would strongly recommend letting future customers know the trucks speeds are restricted. I was trying to pass a truck and the rental truck wouldn't go over 70 mph. It put me in a dangerous situation, that I would not have been in had I been notified of the restriction in advance.

Matthew D. 
Rating:
4.0

The staff was extremely knowledgeable, friendly, and helpful.

EDWARDD C. 
Rating:
5.0

Customer did not leave a comment.

Linda M. 
Rating:
5.0

Great location and fast service would definitely refer other people to this location

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

AHARONYAHYA G. 
Rating:
4.0

Customer did not leave a comment.

ISABEL B. 
Rating:
5.0

nothing, you're doing great

Paul P. 
Rating:
5.0

Customer did not leave a comment.

DAVIDM L. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top