Customer Reviews for Abawa & Sons
(U-Haul Neighborhood Dealer)

264 reviews

4030 N Hwy 78   Wylie, TX 75098

(972) 429-4860

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(972) 429-4860

4030 N Hwy 78
Wylie, TX 75098

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ASTRID W. 
Rating:
5.0

Great customer service

Leah S. 
Rating:
5.0

Customer did not leave a comment.

Joyce W. 
Rating:
5.0

Customer did not leave a comment.

Daniel P. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

Great service!

Robert M. 
Rating:
5.0

Customer did not leave a comment.

KEONDRA W. 
Rating:
5.0

Customer did not leave a comment.

Ronnie C. 
Rating:
5.0

Customer did not leave a comment.

dan S. 
Rating:
4.0

Customer did not leave a comment.

Gary C. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
3.0

Customer did not leave a comment.

Christopher M. 
Rating:
4.0

Customer did not leave a comment.

LEE B. 
Rating:
5.0

It was very convenient, quick and easy getting my truck and courteous service. Thanks

Laurie T. 
Rating:
2.0

The gentleman was very kind and friendly however his lot was very muddy. I had gotten mud all over the floor board by just getting in, I hadn't even started the truck yet. Also.i rented a dolly which wasn't even in the vehicle.

John C. 
Rating:
5.0

Customer did not leave a comment.

Angela F. 
Rating:
4.0

Friendly staff

Kathleen Y. 
Rating:
3.0

Customer did not leave a comment.

Victoria A. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW B. 
Rating:
5.0

Customer did not leave a comment.

Ronnie C. 
Rating:
5.0

Customer did not leave a comment.

ERIKA H. 
Rating:
5.0

Customer did not leave a comment.

ronald W. 
Rating:
5.0

Customer did not leave a comment.

Jonathan E. 
Rating:
4.0

The owner was quite nice. Location has a very limited stock of moving accessories. I needed a pin to secure my trailer hitch and I was sent to the local Walmart to pick one up.

Arthur T. 
Rating:
4.0

Customer did not leave a comment.

Ronnie C. 
Rating:
5.0

Salesman was wonderful! Very friendly, understanding and had a great sense of urgency.

MAGGIE M. 
Rating:
3.0

Customer did not leave a comment.

Jose Shaun L. 
Rating:
4.0

Customer did not leave a comment.

Kenwin C. 
Rating:
5.0

Great people

Mohammad A. 
Rating:
4.0

Customer did not leave a comment.

Raul O. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL J. 
Rating:
5.0

Customer did not leave a comment.

Dustin S. 
Rating:
4.0

Very friendly & professional.

George K. 
Rating:
5.0

My disappointment is not with this facility. My issues are with Bunting Marine. We had reserved a truck with this facility and they were to open at 9:30. Nobody was there and we waited for till 10:45. I called Uhaul and they could not reach anyone either and found me an alternate location for pick up, further away and more miles on truck. I asked to wave mileage charges and said they couldn't. This is a huge disappointment and terrible Customer Service and looks bad on UhAUL!!!! I would appreciate a follow up call and compensation. 214-236-0510

James M. 
Rating:
3.0

Customer did not leave a comment.

max G. 
Rating:
4.0

Customer did not leave a comment.

Inez K. 
Rating:
3.0

Only problem occurred when the key was not in the drop box. I had to go find the attendant. He also had to load the blankets in the truck. Last the armrest on the drivers side seat was missing. The attendant and I both took pics for damage claim purposes but it didn't appear that there would be any attempt to repair or replace.

Ronald F. 
Rating:
3.0

Customer did not leave a comment.

ernest W. 
Rating:
4.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Excellent costumers service! Keep up the great work Carla

Carla A. 
Rating:
3.0

Uhaul changed my pick up location 3 times. Twice in one week alone! Very frustrating.

Crystal M. 
Rating:
4.0

Customer did not leave a comment.

Joseph L. 
Rating:
5.0

Very professional and courteous staff. I will use them again!

Vince V. 
Rating:
4.0

E we were supposed to get a 20 mile credit because of the location change and then also we were charged 22.63 extra today... we tried to deliver and check in truck last night but the app kept kicking us out so we couldn't complete it... but we do have photos etc.

Paul H. 
Rating:
5.0

Customer did not leave a comment.

Brandon F. 
Rating:
2.0

I was charged an extra day “by accident” but the transaction was reversed. Good thing I caught it. According to the employee at this location I should see a refund in the next couple of days.

RODOLFO S. 
Rating:
1.0

I dont go there anymore your employ he dont have respect for customer

mesfin T. 
Rating:
3.0

Either the address is wrong in Uhaul or my apple and google maps cant find this place. we drove around for 20 minutes until we saw uhaul vehicles on the opposite side of 78 than my gps guided.

greg O. 
Rating:
5.0

Make the website more user friendly

Robert W. 
Rating:
4.0

Customer did not leave a comment.

Candice H. 
Rating:
1.0

I would like to speak with a General Manager, as I am extremely displeased with the way your scheduling manager John interacted with my wife and daughter by phone on 04/24/2020 between the hours of 7pm-8pm. I would also like to address the miss information that the U-haul location gave (Abawa & Son in Wylie). I would like for the GM to pull the call and call me @469.774.5022. John was uncooperative, belligerent and hung up on my wife without resolving our issues with the pickup portion of the rental, and I would like to discuss any charges that were applied for extra mileage. I would greatly appreciate if the GM could give me a call at his/her earliest convenience. I really need to speak to some in upper management for the Wylie, TX area, 75098 Amiably, Dr. Willie P. Lightsey Phone# 469.774.5022

Willie L. 
Rating:
5.0

Very quick and friendly.

Steven J. 
Rating:
5.0

Manager was very nice

James C. 
Rating:
5.0

Customer did not leave a comment.

Vince V. 
Rating:
4.0

Customer did not leave a comment.

Russel T. 
Rating:
5.0

Customer did not leave a comment.

Allen D. 
Rating:
3.0

Customer did not leave a comment.

Jamie T. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Very nice and helpful man renting equipment.

MICHAEL O. 
Rating:
5.0

Nothing

Christi W. 
Rating:
5.0

Staff was very friendly and courteous, thanks guys

KRISTIE E. 
Rating:
5.0

Customer did not leave a comment.

GARY R. 
Rating:
5.0

I was lucky to get service from Abawa and sons. The original location I had reserved from did not have the truck I was to rent because another person was using it for their moving company. This was a reoccurring issue with that person (I was told). Perhaps you should increase penalties on a scale because it's not fair to people like myself.

Framcois H. 
Rating:
5.0

Yes talked me in over the phone. I was nit sure where this was located. Very nuce when returning the rental.

nancy D. 
Rating:
5.0

Customer did not leave a comment.

kyle W. 
Rating:
5.0

Customer did not leave a comment.

Joel S. 
Rating:
4.0

Customer did not leave a comment.

Steven K. 
Rating:
5.0

Both pick up and return were wonderful. The customer service agent who helped me locate one open on Saturday was great also. Thank you!

Renee G. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
4.0

Customer did not leave a comment.

Debra J. 
Rating:
3.0

Customer did not leave a comment.

Cody L. 
Rating:
5.0

Customer did not leave a comment.

Mysa Y. 
Rating:
3.0

Getting the truck took over an hour. Your online reservation is garbage.

Frank T. 
Rating:
5.0

Customer did not leave a comment.

Betty D. 
Rating:
5.0

Very nice folks

David S. 
Rating:
4.0

very polite and helpful in the drop-off of the rental highly recommend this location very friendly

Jim J. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
3.0

Customer did not leave a comment.

Drew H. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP F. 
Rating:
5.0

Customer did not leave a comment.

JIM ARTHUR A. 
Rating:
5.0

Customer did not leave a comment.

deanne R. 
Rating:
5.0

Good location and staff was professional, knowledgeable and helpful. U-Haul is a wonderful service!

Edna P. 
Rating:
5.0

Great service, friendly and knowledgeable. The truck and equipment was clean and serviceable. No issues during our move. Thanks Mr. H

Phillip H. 
Rating:
1.0

Customer did not leave a comment.

Michael R. 
Rating:
4.0

Customer did not leave a comment.

Mason B. 
Rating:
4.0

Customer did not leave a comment.

aziz T. 
Rating:
2.0

One tire shredded on the way home because the brakes froze.

chrictine A. 
Rating:
5.0

Customer did not leave a comment.

melissa A. 
Rating:
5.0

Fast and friendly

Jim C. 
Rating:
4.0

Customer did not leave a comment.

jimmy N. 
Rating:
3.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Sharron G. 
Rating:
3.0

No comment at this time.

gene B. 
Rating:
5.0

Quick and easy check-in and check-out! I appreciate the convenience. Friendly /helpful staff.

MICHELE C. 
Rating:
3.0

Customer did not leave a comment.

Janine D. 
Rating:
5.0

Customer did not leave a comment.

Arlyn G. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Dana F. 
Rating:
5.0

Customer did not leave a comment.

Kenneth C. 
No reviews have been submitted for this location.

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