Customer Reviews for Access Cornerstone II

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Access Cornerstone II

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KEVIN B. on

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Everything went according to plan.

Derek D. on

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Customer did not leave a comment.

Carmen T. on

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I can't think of anything to improve it. Your staff was pleasant and very accommodating, I was to return it Tues. 9/17/2019 but was able to return it the same day before 3:00pm. The person at the return place was very nice as well. I would highly recommend. Thank you.

Thomas A. on

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Customer did not leave a comment.

Keisha L. on

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This is the 2nd consecutive time I rented a truck from this location and the truck was filthy: urine and all other types of smells.

William L. on

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Customer did not leave a comment.

STEPHANIE O. on

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dont add services to reservations that was declined

Melchizedek A. on

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Breanna and Alison were very attentive and answered all my question wile offering good advice.

Terry S. on

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The gentleman was very helpful. He helped connect it to our car. We original picked a location near us and found out the day before we had to drive 45 min. In the opposite directions because the tow dolley wasn't at our location. It put us behind 1 1/2 hours. There was one bald tire.

PAUL V. on

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Customer did not leave a comment.

Sandra B. on

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Nothing; good as is

Kevin B. on

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James M. on

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ROBERT M. on

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The trailer had a Musty smell to it. I would recommend a cleaner every once and a while. Other wise, all was good!

Dolly B. on

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The unit was very clean but the transmission was rough. We were affraid it was going to give out on us during the ride.

juanna O. on

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Customer did not leave a comment.

Chasity G. on

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The location was closed when I dropped off

David P. on

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Be more upfront with the extra chargers and I returned the truck when it was closed I went to the website and it was hard to continue to process the returned I took the pictures of the mileage ,gas and there date and the truck But was not able to finish the process The 29.95 plus mileage ,taxes $140. Plus ?

Shauntay H. on

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Caroline D. on

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niall M. on

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Roger F. on

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BRIAN E. on

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It was painless

James R. on

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Anthony K. on

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Jennifer was very friendly and accommodating. Will go back to this location because of her

Michael D. on

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NOEL N. on

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Roque C. on

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Ally was so kind and informative. I’ll only rent from her from now on.

SANDRA G. on

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NO REFLECTION ON THE INDIVIDUAL PICK UP LOCATION but corporate governed practice lacks GREATLY!!!! A specific requested Vehicle, pick-up time and pick-up location should be able to be confirmed and LOCKED in with a credit card if needed at the time of the initial phone call!!!!!! This "preferred" specifics clause as to time, vehicle and or pick-up/delivery location is utterly RIDICULOUS!!!!!

Matthew C. on

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Don't change a thing. Process was simple, people were friendly, truck was clean and reliable. Perfect!

Patrick H. on

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Booked U-Haul online for 7am 24/7 share. Arrived at 7am and app stated I must now come back at 9am when facility opens to get the key. Came back at 9am and the staff member had to get my key out of the lock box and didn’t understand why the process didn’t work correctly. Unnecessary 2 hour delay... again...

Reina G. on

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Customer did not leave a comment.