Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very pleased with staff and facility.
We rented a truck for anaconda MT and about 18 hours before we're supposed to pick up I get a call that there are no trucks in the area. People are already in anaconda from Boise ID. Picked up using the 24/7 in Missoula since it was the closest and it was very painful. The app did not give time the option to pick up. So I had to call the 1-800 number which took over an hour. I would not recommend using this option. Also I would find a different moving option if given the chance once the rental location was changed on such short notice.
A great group of people, everyone is extremely helpful
Wouldn’t rent from any other business. Access is the best!
Secure facility and great staff of personnel.
Wonderful employees, super helpful, and great facility. If I ever need a storage unit again, I definitely will be back!
Truck was dropped off to access storage for my use cab was full of crumbs . Truck only had quarter tank of full so right out the gate I had to add fuel before I was even able to start my move. Very very disappointed with the truck. Access storage was great to work with very apologetic about the truck.
fast and efficient. great customer service.
Very nice peeps
Better signage...very hard to find office.
Very impressed. Good customer service I will be using them again
really nice people
Person was great help.
