Customer Reviews for Ace Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ace Hardware

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Innocely F. on

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Employees who work there does not keep their promising to the customer they said you won’t get charge for an extra hours and the next couple days you check your account and they charge it for 2 days

ROBERT K. on

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Get new and more staff!! 1. I stood at the counter and had to wait 15 minutes just to get waited on while other service people simply ignored me and kept walking by. This is not the first time it's happened 2. Then the Ace Hardware guy took me out to pick up the trailer and he tried to give me a 6x12 without a ramp, which I had ordered and then he said the one with a ramp was taken; then he said i could have it but I needed to have it back by 2PM. Then he even called me to verify I would have it back by 1:30PM I have reserved it for the whole day. What a screwed up mess ACE HARDWARE has. I ought to get some credit back on my rental.

donald I. on

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DIANNA C. on

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KEVIN A. on

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Ace is the place!

Patricia R. on

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All went as expected.

Vickie S. on

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Have more Knowledgeable people like Chris Work in the U-Haul desk

Gerald B. on

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John P. on

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AlwYs professional

Mark L. on

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Needed a quick local rental and quote was spot on with final bill.

Paul S. on

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Andrew E. on

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Gary B. on

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Steven H. on

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Great location for U Haul equipment. Excellent customer service by the Ace Hardware folks.

Randy E. on

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Great service, great equipment. Van was clean and new and easy to drive, load and unload.

JIM H. on

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Kathleen T. on

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Thanks for a great experience

Susan T. on

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Just make sure you advise your customers that a 10' truck does not have a ramp. Otherwise a most pleasant transaction!

kurt H. on

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david S. on

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Daniel B. on

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WILL C. on

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Jamie Scofield has rented to me the last 3 times. He is excellent, efficient and polite. Trailer was in good condition and tires appeared to be brand new. Nothing but excellent experiences at this (Ellenton, FL) location.

michael G. on

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SHERYL T. on

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Jason S. on

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Dennis M. on

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Motorcycle trailer needs a longer tailgate/ramp so the bike doesn’t high-center when loading. Great bargain otherwise.

ron M. on

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Nothing, Ace were very good, in fact they are my go to hardware store here in Ellenton.

Lamar P. on

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When you break down it should not take 6 hours to get you off of a busy Interstate

Michael M. on

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ryan R. on

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Awesome customer service

Joseph L. on

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As always the Ace Hardware location is very professional and convenient.

Allen D. on

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Byron M. on

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Robert G. on

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Mark was awesome!

Robert G. on

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Mark was awesome!!!

Marilyn F. on

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carrol R. on

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Benedetto P. on

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