Customer Reviews for Acorn Secure Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Acorn Secure Self Storage

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Michael A. on

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david d. on

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Robert B. on

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Very happy with the 15ft truck for the cost of a 10fT one because what I wanted wasn't available so U-Haul gave me an upgrade at a nearby dealer at no additional cost and even gave me some free covers to use although I ended up not needing them all for having to use another location. The ladies at Acorn Secure Storage and U-Haul on Erie Ave. NW, Massillon were wonderful and very glad and able to meet all my needs. Will use them again and recommend them to anyone needing a rental.

leonard f. on

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Mario C. on

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The ladies at the location were very pleasant and explained the rental contract. Although we know how and did the hook up of the trailer, they didn't offer help or advice, I have not experienced that at a Uhaul rental place. This was a storage place that rented Uhaul trailers, not a Uhaul center.

Deborah B. on

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vince h. on

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This location was much better than my pick up location. The people were efficient and friendly. Answered all my questions, very helpful.

mahlon s. on

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Christina G. on

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Johnny B. on

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Maggie S. on

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David V. on

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MALISSA C. on

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Melanie R. on

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Tina L. on

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Very easy to access! Great customer service!

James T. on

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In my experience, Acorn U-haul is as good as the truck rental business gets.

Martin J. on

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Dropping it off was a snap. thx

Ted R. on

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Ann L. on

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The experience was great even with the mobile checkin. Originally my pick up time was going to be before business hours but I needed up not getting there until they were ope. So the only thing I can say is the wrong key was in the truck so had I been there before they opened I would have been able to leave. Since the woman was there though when I arrived I just took the key in the facility and she apologized and gave me the correct one. The facility was nice clean and easy to find and the woman in charge was very friendly and helpful. When I returned she just said I could giver her the key and leave then she'd finish my check out for me so I didn't have to do it and I was grateful for that after moving all morning. I left and about 20 minutes later I got the return confirmation email. I would rent there again!

Daniel L. on

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Very easy to find and very well maintained.

Linnette H. on

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I was very pleased with the service I received and my unit is perfect.

VIRGIL T. on

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I WAS EXTREMELY PLEASED WITH THE COMPLETE AND OVERALL PROCESS. I WAS IMPRESSED WITH FRIENDLY STAFF THE QUALITY OF THE OFFICE, MAKING SURE I WAS COMPLETELY SATISFIED.