Excellent customer service thank you!
Moving Truck Rental in Massillon, OH at Acorn Secure Self Storage
Moving to or from Massillon, OH 44646? Get FREE truck rental rate quotes at Acorn Secure Self Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Acorn Secure Self Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Massillon, OH.
Cargo vans and pickup truck rentals in Massillon, OH
U-Haul cargo van rentals and pickup trucks in Massillon, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Massillon, OH 44646. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Leave a little more room to get truck out of the parking spot. Not that bad but would be more convenient
Internet connection is too slow for good Customer Service. Customers are required to wait too long for processing.
It was really easy picking up and dropping off. The app to return the van was very convenient and worked well.
Location had rep that said her phone was too old and didn't have good service and she couldn't figure out how to check me out. Asked if I could do it in app myself so I downloaded the app and completed to checkout process myself. She came back out and said the system didn't complete the check out because she had to verify I did not want insurance. I verified to her after reserving without insurance and checking out in the app without insurance that I did not want the insurance. She said I was good to go and went inside and then apparently signed me up for the insurance. Not sure if the locations get kickbacks for insurance but if I reserved myself without insurance and then checked in without it, why is a location able to add it without my written consent or verification in app given everything else was done by me on my device?
Several Rentals from this location. Always exactly as promised and no surprises. Excellent Customer Service and Communication.
Attendant at this drop off location was also outstanding. Very friendly and accommodating. Didn't know it was so close to my house. Would certainly recommend and use again.
Checking out, no long time to. System was down after 15 working with agent. App need to improve to check out ,for better timing. Not the location problem, it uhaul concern to solve this problem n make it better n faster
Make sure your tags are up to date I should not have had to check the tags when I did notice that it wasn't up to date on the plate all they did was tell me it is current but someone forgot to put the sticker on which is still a ticketable offense I'm pissed
The app used for the rental seems slow and outdated. It took a while for the rental agent to load the required info from their phone to the app.
Speed up the process.....there were some digital "shortcomings" but nothing extreme.
The attendant was welcoming and understanding.
Very accommodating and helpful - Friendly and pleasant gal at the location! Thanks!
I was initially upset that I couldn't pick up my rental at the local UHaul location (Bowman Street, Wooster, OH) where I had called to make the reservation. I had to drive about 40 minutes to get it and return it. However, the person I dealt with at the first location was a little rude and the young women I dealt with at the pick up location (Acorn Secure Self-Storage, Massillon, OH) was very nice and accommodating. Still, I wasn't happy about the surprise when I got the reservation confirmation and had to travel a longer distance than anticipated. It would have been nice to know that was a possibility up front.
NO PROBLEMS... NO ISSUES...
This was a mess from day one. Your staff tried to make better. Then pick-up turned into a 25 minute mess.
They were prepared, helpful and completely knowledgeable about the product and services. I would definitely use them again.
property closed on Sunday when equipment was returned, however it was quite obvious the property was wrll kept and free of debris
No need for improvement, this location was fantastic!
We first reserved a truck from Manchester Storage in New Franklin. When we arrived to pick up the truck the next day, we found that the worker, Michael Walker has reserved a truck that they didn't even have. The fellow who was working there the next day was only a temporary worker, as the owner is on vacation. This guy had no idea what exactly to do, so he called the 800 number and found that Acorn Secure Storage on Erie St. might have what we needed. The lady at Acorn, named Jennifer, was very helpful, even though she didn't have the size truck we need at that facility either. But she worked it out for us, and we were very satisfied with her service. She saved the day for us! If I owned UHaul I certainly would be questioning the folks at Manchester Storage to find out why they don't seem to know what is going on with their services. Extremely poor service.
nothing, Melanie was great. She explained everything thoroughly and got me all set up in no time. I had issues with moving and I called to make sure I could keep the uhaul for as long as I needed and they worked with me. Definitely going back to Acorn for my Uhaul rentals!!!
Very happy with the 15ft truck for the cost of a 10fT one because what I wanted wasn't available so U-Haul gave me an upgrade at a nearby dealer at no additional cost and even gave me some free covers to use although I ended up not needing them all for having to use another location. The ladies at Acorn Secure Storage and U-Haul on Erie Ave. NW, Massillon were wonderful and very glad and able to meet all my needs. Will use them again and recommend them to anyone needing a rental.
The ladies at the location were very pleasant and explained the rental contract. Although we know how and did the hook up of the trailer, they didn't offer help or advice, I have not experienced that at a Uhaul rental place. This was a storage place that rented Uhaul trailers, not a Uhaul center.
This location was much better than my pick up location. The people were efficient and friendly. Answered all my questions, very helpful.
In my experience, Acorn U-haul is as good as the truck rental business gets.