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Richard C.
Customer Reviews for Action Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All was satisfactory with the unit and reasonably priced.
Rosalinda Alvarez R. | Overall ExperienceI had problems with the tire tiedown on the passenger side it kept coming loose
WILBURN H.Nothing, everything was perfect. Very spacious, seats were comfortable it was a good experience.
KIMBERLY G.I had a reservation, had 2 truck loads of furniture and I get there and they didnt have the room. So what was the purpose of the reservation. Do not call!! Go in person to assure you get it!!!
Kristian R. | ReservationBrenda was very professional and answered all my questions. She helped with a u haul rental as well.
Thomas Randolph G. | Overall ExperienceGreat
MARC ANTHONY G. | Overall ExperienceGreat customer service!
DENA MICHELLE L. | Overall ExperienceOffice manager was always helpful and friendly. I knew was property was secure n never had a problem.It was a pleasure doing business with you all. Thank you
TARA B. | Overall ExperienceBrenda was great.
JESSICA Z. | Overall ExperienceThe person we dealt with was very pleasant and helpful. Very satisfied with our choice of storage facilities.
Privacy R. | First ImpressionsI will never rent from you again!!!!
Robert M.Well kept storage.
DAVID M. | First ImpressionsThe guy who helped us was super fast and nice and we were able to rent a truck the day before we needed it which was awesome!
Samantha M.Very excellent service.
ROLANDO M. | First ImpressionsYES, MS BRENDA UHAUL ASSOICATE VERY FRIENDLY,,,CURTIOUS,,,,EXPLAINABLE & INTELLIGENT,,,,ALL OFFICES SHOULD HAVE ASSOCIATES LIKE HER,,SHE DESERVES A RAISE FROM HER SUPERIOR OFFICER. THANKS, MR ANTHONY CAVAZOS,,,11/29/16.
Antonio C.The staff was very protective of allowing just anyone on site and I appreciate that because I had just reserved a storage room at this location. Everyone was very courteous and professional!
LETICIA G. | First ImpressionsI couldn't have possibly had a better experience. Thank you! :)
sarah B.Great customer service. clean
Privacy R. | First ImpressionsThe manager is such a sweet heart helped me find the best stoarge rate. Thanks Self Action I recommend ya to everyone...
Privacy R. | First ImpressionsFix your intercom and put a roof over it .it is hard to operate when raining.
ROBERTO R.roof is rusting and there is/was a water leak in several units. no response at the gate the second day
Privacy R. | First ImpressionsI reserved the van via phone call. When I went to rent it they indicated the price may be higher to which I objected. When turning in the van I had to wait half an hour for an employee to show up.
Doug L.Young lady behind the desk very helpful no problems and was on my way within 10 minutes......great job!!!
GUILLERMO P.Angela was very kind and fair to me even though I overreacted to her questions about my rental. I would very much like to rent again sometime. I just like to know what my charges are going to be and what I can expect from my rental experience. Thank You sincerely.
DAVE B.The Staff was helpful and well informed and thorough in preparing the paperwork. They were friendly and supportive.
IRENE F.Super nice and helpful. Easy in and out. Very friendly.
SANDOR M.26' truck was not provided as per reservation, I received a 17' truck instead 26'.that issue required me to do more than one load and mileage. also that truck was given to me after 11:00 a.m wasting my time almost half of the day! no discount provided due that issue! Reservation #23251384
JUAN R.