Customer Reviews for Addictive Autoworks

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Addictive Autoworks

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jarrett P. on

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Customer did not leave a comment.

David S. on

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The smart phone drop off procedures are a travesty! "Take a pic... Take another pic... And yet another..." I don't remember being warned that I need a smart phone WITH reception and a whole lotta patience...

Sam B. on

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Really nice folks. Everything was ready and on time. Picking up the truck was a breeze with the express check-in.

Charles V. on

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Customer did not leave a comment.

Karla D. on

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Take away the vendors license he and his large unfriendly dogs at least the dogs acknowledged my friend and I were on the property alerting the vendor who never greeted us or attempted to help us pick up the vehicle or where to go to do so. I was in fear to return the vehicle because of the service and location after picking it up.

dennis T. on

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...while your location is fine, u-haul needs to significantly improve COMPAY customer service! ...Service provider needs to CLEARLY notify customers of irregular business hours, not only verbally but also posted notifications on closed entries. Further, I was charged for 3 gallons of gas, having driven only 9.5 mi. I returned the vehicle on time and with gas at approximate level at which I rented. I will be contacting u-haul customer service, direct, as I have issues with this and a previous experience of not clearly advertising fees.

Daniel K. on

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Thank you. We were very pleased!

JIM P. on

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inspection needs to improve. the car transport I rented had a damaged 4 wire tail light assembly, two tires with low tire pressure, and the one rubber safety link was missing and the other was damaged beyond use. I ended up using zip ties to keep the u- hooks from slipping out of the tie down chains.

Kenneth H. on

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Very friendly and helpful

Michael S. on

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Tonya S. on

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David W. on

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Christopher F. on

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Horrible service made a res for pickup at a different location. Got a call hours later when I was minutes from the original pickup location saying there was no trailer and I needed to drive an extra 55+ miles out of my way to get a trailer!

Linda W. on

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Anthony N. on

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Easy drop off and very quick invoice. Thank you very much.

Robert R. on

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Kim H. on

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The truck was filthy on the outside. Bugs all over the windshield. I received no help loading my car onto the auto transport. I ordered 3 dozen blankets, they only had 1 dozen!

gianna M. on

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We dropped the truck off on a Sunday, when this location was closed, so we did not have any experience with them, personally.

Michael P. on

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I didn't go inside but the man helped me out. Thanks....we will definitely use U-Haul again if we need it.

David D. on

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Claudia A. on

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larry K. on

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Dirty floor of cargo area. Exhaust leak on engine.

Catherine J. on

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Heather T. on

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Larry C. on

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He was very helpful and accommodating for our needs on short notice. Thank you

Brad F. on

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Chad went above and beyond on service to meet the rental request, appliance dolly was not in truck rental as requested and he hand delivered one for us. Easy to reach and understanding of the mishap of locking keys in truck at return on the weekend off hours. Will rent U-Haul from here again and recommend this rental site to friends and family.

Christopher Y. on

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Nona S. on

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Melanie M. on

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great customer service!

Craig S. on

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Reservations sent me to a location that is CLOSED ON SATURDAYS

Gerry M. on

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Customer did not leave a comment.