Customer Reviews for AE Auto & Shipping LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of AE Auto & Shipping LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Curtis T. on

Rating:

Customer did not leave a comment.

Richard D. on

Rating:

Customer did not leave a comment.

Marlene N. on

Rating:

Customer did not leave a comment.

Joni E. on

Rating:

I did not receive a confirmation as promised the day before my rental. I had to call to confirm the pickup location. Otherwise no issues.

CHAD S. on

Rating:

Excellent service.

Snehashis R. on

Rating:

Customer did not leave a comment.

jacqueline H. on

Rating:

Customer did not leave a comment.

Deaaron G. on

Rating:

Customer did not leave a comment.

Toby H. on

Rating:

Customer did not leave a comment.

Sebastine E. on

Rating:

Keep the good work you are doing both inside the office and the equipment well kept. So appreciative of the services in you branch.

Leland H. on

Rating:

Customer did not leave a comment.

Harry L. on

Rating:

Customer did not leave a comment.

Kevin M. on

Rating:

Customer did not leave a comment.

Melissa S. on

Rating:

An was dirty, windshield glass dirty. Smelled bad

Lucille D. on

Rating:

It was a great experience. Great young men woring today. Very helpful

Sebastine E. on

Rating:

one of best equipment I have even used from U-haul.

Benedicta L. on

Rating:

GREAT customer service. You made renting a truck hassle free. Thank you.

Dexter B. on

Rating:

Customer did not leave a comment.

LASHAWN B. on

Rating:

Customer did not leave a comment.

Earl T. on

Rating:

When I went to pick up the trailer the uhaul site operator wasn’t there, instead he had his kids trying to figure everything out. His son insisted on attaching the trailer which I was not comfortable with. Trailer was great. Upon return, I started putting trailer back where I got it from. The owner came out and wanted the trailer in the back. We drove around back and asked me to place trailer in a location that was not possible for truck and trailer. He insisted so I pulled forward and backed up a few times with no luck. Meanwhile, the owner was standing behind the trailer yelling at his son the entire time. Owner saw I couldn’t park it in that spot and told me “since you can’t drive your truck, just drop the trailer wherever”. So I backed out to side of building. I’m asking the owner is this ok but instead he decided to go back to yelling at his son. I get out of my truck to get his attention and he told me just drop it. I’m unhooking the trailer while yelling is still happening between owner and son. I get to the ball and I ask him to ensure it doesn’t hit roll forward when I lift it. I lift and owner went back to his family drama and the trailer rolled into back of my truck causing damage. Now I’m yelling at owner. He is say he is sorry. I asked what are you going to do about this. He didn’t respond. I asked if he owned the property and he said he didn’t but wouldn’t say who owner is. I asked for his insurance info and all he would pass is StateFarm. I asked for his name and policy information. He only told me Freeman. I drove off because he was more concerned about yelling at his kid again. Worst service ever. Professional business location is not the place to handle family issues.

Gregory G. on

Rating:

Friendly customer service. Pick-up location is a bit hard to get to.

William S. on

Rating:

Staff was quick and professsional.

CATHERINE W. on

Rating:

Customer did not leave a comment.

CORIAN R. on

Rating:

Customer did not leave a comment.

Franklin K. on

Rating:

Very happy to meet the owner's

Aja D. on

Rating:

Customer did not leave a comment.

Doria M. on

Rating:

Customer did not leave a comment.

Charlene T. on

Rating:

Customer did not leave a comment.

Jay G. on

Rating:

Prince was extremely helpful and accommodating with all questions and info

Lawrence W. on

Rating:

There wa8 no one there to turn in your key to even though thay should have been open had trouble finding drop bo8

James G. on

Rating:

Customer did not leave a comment.

LUCRE M. on

Rating:

Customer service was great.

Cristhian D. on

Rating:

I rented a tow dolling for one day and I call to the office to let know then that I going to return the dolling one hour and half late but they've always charged me for one more day. I don’t recommend this place, I had bad experience with them.

Bruce G. on

Rating:

A fully professional experience from beginning to end. Thank you. Bruce Gamble

Carolina S. on

Rating:

Customer did not leave a comment.