Very kind and thoughtful. Felt like I got a rea
PAUL S
AE Auto & Shipping LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Laurel, MD 20723
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The service rep was very knowledgeable and professional!
IDARYON Bactually have some gas in the vehicle when picked up. and if low, would give directions to nearest gas station at the very least. have dolly's and other equipment available. NOT related to this particular site: I had reserved the truck over 1 month in advance, for a 48 hr period. U haul GAVE AWAY my truck within 15 min of my pick up time, no phone call or warning, no messages about a tight timeline for pick up. I tried to call earlier in the day 3 different times to let them know I would be there within the hour, and NO ONE ANSWERED and the voicemail was not in english and said nothing about u haul. I was on my way for pickup about 90 min past the pick up time, which should be no big deal since I had paid for the truck for 48 hrs. so- reservation basically meant nothing. As Seinfeld once said- "you are great at MAKING reservations but not so much at KEEPING reservations." this is just a terrible business practice and really added a lot of stress to our day. I won't use U haul again.
Linda MGreat customer support with a personal touch. Highly recommend this location for U Haul rentals.
ALEXANDER SService was terrific, and the vehicle was well maintained. Would rent again, from this facility. As I believe everyone can improve in some way I gave a 4 out of 5.
PAMELA R