Yall auction off my unit with out contacting me on February 23rd 2024 very bad 👎🏿 and now sending me a email saying I move out March 8 2024 ... I had personal things in there im truly hurt and not satisfied
ANTHNOY FORTNER | Overall ExperienceCustomer Reviews for Affordable Self Storage Of Ny
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wonderful business if I even need another storage this is my first stop. It just need to be 24/7 access other then that no complaints.
Shavon Miller | Overall ExperienceIt was just one light fixture that was right above my storage unit that would not come on it was hard for me to see. Other than that the facility was in great condition
Lashawnda Coleman | Overall ExperienceThe staff at this facility was amazing, helpful and was comfort to me during my time at affordable Self Storage of NY
Patricia Johnson | Overall ExperienceCould not have had a better experience with Affordable Self Storage. The staff was friendly and very helpful the entire time, and the space was clean, organized, and easy to access. I wish I knew their names of the staff so you could give them a raise! Very, very, grateful I chose Affordable Self Storage and wish I didn't move so far away from this location! Thanks, again!
Philip Calabro | Overall ExperienceThank you for working with me I truly appreciate it have bless new year be safe
TIFFANY KEARSE | Overall ExperienceExcellent staff that was able to work with us to find the best option for our needs. I noticed the ceiling was water damaged in one area so I advise customers take a good look at this first.
Abiola Emanuel | ReservationI vacated the storage unit on December 28, 2018. Affordable Self Storage met my needs and was true to its advertising: it was inexpensive and accessible.
LATRICE DAVIS | Overall ExperienceEverything was not clean and everyone in your office was HORRIBLE especially the woman manager. Nobody knew anything and they all had attitude!
SHANICE SNAGG | Overall ExperienceAll went well. I’m satisfied with my service
Devon D BENJAMIN | ReservationThey were awesome i would recommend to anybody but they need better and more carts and I wish they were 24 hrs. Other than that they were great!
KWESI CAPPS | Overall ExperienceThe walls inside the storage room were falling apartment leaving my stuff chalky from the walls. As I was checking out I did come across a few bugs in the facility.
Angelica Feliciano | Overall ExperienceGreat all around service
Elsbert Wright | Overall ExperienceI did not end up using this storage unit, because they told me that they did not participate in Uhaul’s first month free promotion.
Carrie Johnson | ReservationYou charge for U$S 20 for administrative fee?! U$S20 for a U$S1.5 Chinese lock? It`s a rip off.
JUAN PABLO RIPAMONTI | First ImpressionsStorage facility was clean, staff very helpful.
ERIC OSTERMAN | First ImpressionsI paid in full, owner, Joanne then billed me more and was very disrespectful threatening and texted me from her personal phone. Terrible experience - rude, dishonest and fraudulent.
Privacy Request | First Impressionsthey had no idea what was going on with my reservation or my refund. and they didn`t even know about the promotion.
Privacy Request | First ImpressionsSo far so good.
Privacy Request | First ImpressionsWhen I went to storage facility they it appeared closed. It didn`t noted where the entrance whether it was on Atlantic or not. I am not even sure if this facility even exist
Privacy Request | First ImpressionsGirl at the desk needs a new job She is slow and rude The elevator is always broken Put a sign in parking lot so people dont waste time and energy unloading. Costing me extra$$
Privacy Request | First ImpressionsI did not use the facility.
Privacy Request | First ImpressionsHidden fees ;extremely dirty and smelly; not enough carts - I had to move almost everything by hand; the service behind the counter was terrible but the man who worked the elevator was very nice.
Privacy Request | First Impressionsafter making the reservation, i realized i did not need the storage unit. but the personel at the location was very helpful. thank you
Privacy Request | First Impressions